CallHippo

VERIFIED

by CallHippo • Founded 2016

VOIP

What is CallHippo?

CallHippo is an AI-powered cloud communication platform offering virtual numbers in 190+ countries, auto-dialing, IVR, call recording, analytics, and seamless CRM integrations for sales and support teams.

Starting at

/per month

Visit CallHippo Website →

Deployment Cloud-based

Mobile App ✓ Android

API ✓ Available

Description

CallHippo is an AI-driven business communication platform designed to streamline calling, messaging, and automation for teams of all sizes. It offers a cloud-based phone system with features like smart call routing, IVR, call recording, and real-time analytics - all accessible from browser, desktop, or mobile without any hardware setup.

The platform's standout capability is its AI layer, which includes a 24/7 AI Voice Agent that handles inbound and outbound calls in 35+ languages, an AI Copilot for agent coaching and sentiment analysis, and post-call automation that syncs summaries and action items directly to CRMs like Salesforce and HubSpot.

Beyond voice, CallHippo also unifies WhatsApp, SMS, email, Telegram, and Instagram into a single omnichannel inbox, and supports virtual phone numbers across 50+ countries. It integrates with 100+ tools including Zapier, Slack, Zendesk, and Pipedrive, and is trusted by over 6,000 companies across industries like fintech, healthcare, real estate, and edtech. Plans come with a 10-day free trial and no credit card required.

On SaaSrat, you can explore real user discussions, practical use cases, and honest insights to decide if CallHippo fits your business needs.

CallHippo Features

Call recording

Call analytics

Interactive voice response (ivr)

Call queuing

Call forwarding

Call conferencing

View All 57 Features

Call transfer

Voicemail

Call barging

Call monitoring

Power dialer

Smart switch

Global connect

Call scripting

Call whispering

On hold music

Number porting

Custom caller id

Team collaboration

Crm integration

Contact management

Call routing

Internal call transfer

Call logs

Call management

Onboarding

Real time reporting

Dashboard

Caller id

Conferencing

Auto dialer

Call center management

Inbound reporting

Ivr / voice recognition

Outbound reporting

Historical reporting

Analytics

Automatic call distribution

Blended call center

Call logging

Inbound call center

Queue manager

Data analysis

Call reporting

For call centers

For sales

Personalized greetings

Contact history

Cloud access

Auto dialing

Auto dialer

Call hold

Call conference

Voicemail transcription

Interactive voice response

Call duration

Call volume

CallHippo Pricing Plans

Basic

$1 /per month

Unlimited Users (Pay only for numbers)
Click To Dial
AI Global Connect
Teams
Voicemail
SMS (Text messages) & MMS

Select Plan

POPULAR

Bronze

$25 /per month

Everything in Basic +
Unlimited Minutes (Includes Both Landline & Mobile Calling)
100 SMS (Text Messages)
1 Free Phone Number
Basic Report Analytics
MMS
Calling Minutes (US/CAD)
Forward-To-Device
Number Porting
Website Callback Button
Per Min Call Expense Limit
Click To Dial
AI Global Connect
Call Mute
Business Hours
Country Blocking
Leaderboard (Gamification)
Custom Ring Time
Clone Number / User Setting
Manage Agent Availability
Campaign Management
Shared Inbox
Unlimited Concurrent Calls
SMS Template
Chat Support
Email Support
Voicemail
Smart Switch
2FA
Ring All Devices
Webhook
Website Call Back Button
Desktop Notifications
Custom Voicemail
3-Digit Editable Extension
Internal Team Calling
1 Month Call Logs
User Rights
Last Called By
Audit Logs
User Working Hours
Basic Report Analytics
Feedback For Calls

Select Plan

Professional

$49 /per month

Everything in Starter +
Unlimited Minutes (Includes Both Landline & Mobile Calling)
500 SMS (Text Messages)
Call Recordings
AI Intelligent Reports / Analytics
After Call Work
Multilingual IVR
Call Notes and Ratings
After Call Work
Voicemail Drop
Call Disposition
Call Reminder
AI Intelligent Reports (User Status Report)
Email Notification For Voicemail
Role Based Access Control
Call Distribution (Cascading)
Custom Greetings
Custom Disposition
Reports Via Email
AI Voicemail Transcription
Sticky Agent

Select Plan

Ultimate

$55 /per month

Everything in Professional +
1000 SMS (Text Messages)
Unlimited QA Users
Dedicated Account Manager
Custom Integrations
Single Sign On (SSO)
Number Masking
DID Group
Compliance Call Recording
IP White list
Route to External Number
App Blocking
Call Script
AI Automatic Voicemail Drop (for PD)
AI Auto Voicemail Drop
Multilevel IVR
Call Blocking
AI Auto Rotate
Multiple Level Call Transfer
Conference Calling
Pause & Resume Recording
Embedded Dialer Integration
Custom Caller ID
24*7 Support
Phone Support
Advanced Integrations
Transfer To Mobile
Warm And Blind Transfer
Custom Integrations
Single Sign On (SSO)
Holiday Routing
AI Smart DID Routing
Hide Number From Agent
Unlimited QA Users
Call Tagging
Call Barging
Call Whisper
Live Call
Dedicated Account Manager
Personalized Onboarding
Monthly Business Review
Target vs Achievement
Onboarding Coach

Select Plan

View full pricing on CallHippo website →

CallHippo Resources

Frequently Asked Questions

Is there a free plan or free trial for CallHippo?

CallHippo does not offer a free plan. However, the platform provides paid plans starting at USD 1 per month for the Basic tier, making it accessible for businesses of all sizes. You can contact their sales team to inquire about free trial availability and demo options.

How much does CallHippo cost?

CallHippo offers four pricing tiers: Basic at USD 1 per month, Bronze at USD 25 per month, Professional at USD 49 per month, and Ultimate at USD 55 per month. Each plan includes core VoIP features with varying levels of functionality and support. Contact their sales team for volume discounts or custom enterprise pricing.

What does CallHippo integrate with?

CallHippo integrates with multiple business platforms including Greenhouse Recruiting, Gorgias, Make. com, Zendesk, and various CRM systems. The platform supports API connections for custom integrations, allowing you to connect it with your existing business tools and automate communication workflows across different applications.

Who is CallHippo best for?

CallHippo is designed for mid to large-size businesses, startups, and sales teams that need cloud-based call center solutions. It works well for companies in customer service, sales, and support roles who require virtual phone systems across multiple countries, call analytics, and workflow automation capabilities.

What are the best alternatives to CallHippo?

Popular alternatives to CallHippo include Twilio for developer-focused VoIP solutions, RingCentral for enterprise unified communications, Vonage for global calling capabilities, and Freshcaller for integrated customer support. Each alternative offers different strengths in pricing, features, and target audience, so your choice depends on specific business needs.

Is CallHippo GDPR / SOC 2 compliant?

Compliance information for CallHippo regarding GDPR and SOC 2 certification is not publicly confirmed in available documentation. We recommend contacting CallHippo's support team directly to inquire about their compliance certifications and data security standards.

Does CallHippo have a mobile app?

Yes, CallHippo offers a mobile app available for Android devices. The platform also provides desktop and browser-based access, allowing you to manage calls and communications from multiple devices and locations.

What do real users say about CallHippo?

CallHippo is used by over 5,000 companies worldwide and is recognized for its user-friendly interface and reliable features. Users appreciate the 24/7 customer support, easy setup process that takes less than 3 minutes, and comprehensive call analytics. The platform is available globally and provides local and toll-free numbers from over 50 countries at competitive pricing.

How does CallHippo compare to RingCentral?

CallHippo focuses on simplicity and quick deployment with setup in under 3 minutes, making it ideal for small to mid-size businesses and startups. RingCentral is more enterprise-focused with broader unified communications features. CallHippo emphasizes global number availability and call analytics, while RingCentral offers more comprehensive team collaboration tools and higher price points.

Does CallHippo offer customer support?

Yes, CallHippo provides 24/7 customer support through multiple channels including live chat, email support at support@callhippo. com, and a dedicated support portal. They also offer comprehensive FAQ resources, video tutorials, and a contact form on their website for sales and support inquiries.