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Nextiva

Nextiva

VERIFIED

by Nextiva

VOIP

What is Nextiva?

Nextiva is an AI-powered cloud communication platform offering VoIP, contact center, team messaging, video meetings, and omnichannel CX tools - trusted by 100,000+ businesses to connect teams and customers in one place.
Starting at
$23
/User/Month
Visit Nextiva Website →
Deployment Cloud-based
API ✓ Available

Description

Nextiva is an AI-powered business communication platform founded in 2006, designed to optimize every customer journey by combining a business phone system, contact center, AI receptionist, and unified customer experience tools in one platform.

It is best known for its VoIP phone services and unified customer experience platform, giving businesses a truly connected communication experience. Nextiva It serves over 100,000 businesses, ranging from small startups to large enterprises.

Key capabilities include calling, texting, voicemail, team chat, video meetings, AI-generated call recaps, real-time analytics, and an AI receptionist that handles calls 24/7 and routes customers to the right person. Nextiva It also integrates with popular platforms like Salesforce, Zendesk, Google Workspace, and social media channels like Instagram and TikTok. U.S.

In short, Nextiva is a one-stop platform for businesses to manage all internal and customer-facing communications — from voice calls and SMS to video meetings and AI-driven automation.

Nextiva Features

Voip calling

Auto attendant

Call forwarding

Call recording

Voicemail to email

Conference calling

View All 28 Features
Mobile app
Call analytics
Crm integration
Team messaging
Video conferencing
Fax to email
Call queuing
Call routing
Ivr system
Call monitoring
Call whispering
Call barging
Call parking
Number porting
Call management
Ivr / voice recognition
Call logging
Video call recording
Mobile access
Call list management
Virtual extensions
Employee directory

Nextiva Pricing Plans

Core

$23 /User/Month
  • Inbound & Outbound Voice
  • Business SMS
  • Video meetings
  • Screenshare & file share
  • Call routing
  • Team chat & collaboration
  • Mobile app
Select Plan
POPULAR

Engage

$50 /User/Month
  • Everything in Core, plus:
  • Customer-to-team SMS Messaging
  • Toll-free number & minutes
  • Advanced reporting
  • Inbound sales and service call center
  • Web chat: Live & bot
Select Plan

Power Suite CX

$75 /User/Month
  • Power Suite CX features:
  • Voice & web chat
  • Blended inbound & outbound calling
  • AI transcription & summarization
  • Customizable intelligent and skills-based routing
Select Plan

View full pricing on Nextiva website →

Nextiva Resources