Dialpad
VERIFIEDby Dialpad, Inc • Founded 2008
VOIP
What is Dialpad?
Dialpad is an AI-powered cloud communications and contact centre platform. It transcribes calls in real time, provides AI coaching suggestions during conversations, manages inbound queues, integrates with Salesforce and Google Workspace, and supports remote teams.
Dialpad Features
Voice intelligence
Call routing
Ivr (interactive voice response)
Call recording
Real time transcription
Analytics and reporting
View All 73 Features
Crm integrations
Call monitoring
Call whispering
Call barging
Voicemail transcription
Customizable call queues
Call disposition
Live call coaching
Sentiment analysis
Automated post call summaries
Omnichannel support
Call transfer
Call conferencing
Mobile app
Call center
Contact management
Real time reporting
Conferencing
Call center management
Inbound reporting
Ivr / voice recognition
Outbound reporting
Predictive dialer
Voice & data integration
Call logging
Virtual call center
Video call recording
Reporting
Mobile access
Power dialer
Audio / video conferencing
Chat / messaging
Voicemail
Caller id
Virtual extensions
Web conferencing
Artificial intelligence
Reporting and analytics
Caller identification
Multiple scripts
Voice mail
Sip trunking
Omnichannel
Speech analytics
Call analytics
Conference calling
Virtual phone numbers
Screen sharing
Visual voicemail
Voicemail drop
Auto attendant
Call queues
Outbound caller id customization
Caller id and call blocking
Video calls
Simultaneous call handling
Business phone number
Business text messaging
Automatic call distributor
Real time assist
Contact center analytics
Porting numbers
Local presence
Dial in number
Legal conferencing
Contact center sentiment analysis
Customer satisfaction (csat)
Dialpad Pricing Plans
POPULAR
Ai Meetings
$15
/Per Month
- One-click meetings
- Productivity powered by Ai
- Unlimited collaboration