What is Hubspot CRM?
HubSpot CRM is a free sales and marketing platform for growing businesses. It provides contact management, deal tracking, email marketing, live chat, meeting scheduling, and reporting with a free tier that scales into a full revenue operations platform.
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Hubspot CRM Features
Contact management
Email integration
Sales pipeline management
Lead management
Marketing automation
Reporting and analytics
View All 67 Features
Task management
Document management
Meeting scheduling
Live chat
Customizable dashboards
Email tracking
Deal tracking
Workflow automation
Mobile access
Social media integration
Customer support ticketing
Custom fields
Sales forecasting
Integration with third party apps
Contact manager
Crm & sales dashboards
Crm analytics
Customer support
Email marketing / sms marketing
Email templates
Inventory management
Knowledge management
Marketing analytics
Performance management
Project management
Supplier and purchase order management
Sales quotes
Social crm
Solution management
Sales tracking
Call management
Workflow management
Billing & invoicing
Dashboard
Lead scoring
Pipeline management
Campaign management
Analytics
Scheduling
Call logging
Web forms
Invoice management
Sales management
Proposal management
Interaction tracking
List management
Customization
Pricing management
Communication management
Sales pipeline tracking
Predictive analytics
Customer engagement
Email scheduling
Call list management
Online payment processing
Reporting/analytics
Account management
Search/filter
Meeting scheduling and coordination
Document sharing and tracking
Sales meeting scheduling
Hubspot CRM Pricing Plans
Starter
$45
/Per Month
- Free tools with increased limits, plus:
- Form automation
- Email automation
- Forms
- Email marketing
- Landing pages
- Live chat
- Email and in-app chat support
POPULAR
Professional
$800
/Per Month
- Starter plus:
- Omni-channel marketing automation
- ABM tools and automation
- Dynamic personalization
- Multi-language content
- Social media
- Video hosting & management
- Contact and company scoring
- Collaboration tools
- Campaign management
- Teams
- A/B testing
- Ad conversion events
- Contact create attribution
- Website traffic analytics
- Campaign reporting
- Custom reporting
- Salesforce integration
- Phone support
Enterprise
$3,600
/Per Month
- Professional plus:
- Single sign-on
- Partitioning
- Hierarchical teams
- Permission sets
- Field-level permissions
- Email send frequency cap
- Custom objects
- Salesforce custom object sync
- Adaptive testing
- Sandboxes
- Multi-touch revenue attribution
- Behavioral event triggers and reporting
- Predictive lead scoring
Hubspot CRM Resources
Hubspot CRM Screenshots
Frequently Asked Questions
Is there a free plan or free trial for Hubspot CRM?
Hubspot CRM offers a free plan that's ideal for growing businesses, with core features available at no cost. Paid plans start at USD 45 per month, and a free trial might be available for premium features.
How much does Hubspot CRM cost?
Hubspot CRM has tiered pricing to suit different needs. The Starter plan costs USD 45 per month, Professional is USD 800 per month, and Enterprise is USD 3600 per month. Prices are typically billed annually for discounts.
What does Hubspot CRM integrate with?
Hubspot CRM integrates seamlessly with tools like Slack, Zapier, Google Workspace, Microsoft Teams, Salesforce, Mailchimp, QuickBooks, and Stripe, allowing you to connect your sales, marketing, and productivity apps effortlessly.
Who is Hubspot CRM best for?
Hubspot CRM is best for small to medium-sized businesses, sales teams, marketing professionals, and growing companies that need an all-in-one platform for contact management, email campaigns, and analytics without a steep learning curve.
What are the best alternatives to Hubspot CRM?
Top alternatives include Salesforce for enterprise-scale customization, Pipedrive for simple sales pipeline management, Zoho CRM for affordable multi-feature suites, and Freshsales for AI-driven lead scoring, each offering unique strengths based on your business size and needs.
Is Hubspot CRM GDPR / SOC 2 compliant?
For specific compliance certifications, it's recommended to contact Hubspot CRM directly or check their security documentation.
Does Hubspot CRM have a mobile app?
Yes, Hubspot CRM has a mobile app available for iOS and Android, letting you manage contacts, track deals, and stay productive on the go.
What do real users say about Hubspot CRM?
Users love Hubspot CRM for its intuitive interface, generous free plan, powerful email marketing tools, and seamless integrations, often praising how it scales with business growth. Some mention that advanced features in higher tiers can get pricey, but overall satisfaction is high for teams focused on inbound sales and marketing.
How does Hubspot CRM compare to its top competitor?
Compared to Salesforce, Hubspot CRM stands out for its user-friendly design, free core plan, and built-in marketing automation, making it easier for small teams to start quickly. Salesforce excels in deep customization and enterprise reporting, but it has a steeper learning curve and higher costs.
Does Hubspot CRM offer customer support?
Yes, Hubspot CRM provides robust customer support including a comprehensive knowledge base, email support, live chat for paid users, community forums, and phone support on higher plans, ensuring help is available when you need it.
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