Invoiced

Who Invoiced Is Right For

Invoiced fits B2B finance teams running net-30 to net-90 terms who outgrew QuickBooks invoicing but do not need a full subscription billing rebuild. The ideal buyer is a mid-market or upper-SMB controller managing 200 to 20,000 active customers, who wants automated dunning, a branded customer portal, and clean writebacks into NetSuite, Sage Intacct, Microsoft Dynamics 365 Business Central, or Salesforce. It is a poor fit for D2C SaaS startups that need usage-based metering (Chargebee or Maxio fit better) and for tiny consultancies sending fewer than 30 invoices a month (Wave or Zoho Invoice are cheaper).

Invoiced 2026 Pricing

Public list pricing was retired after the August 2024 Flywire acquisition. Pre-acquisition tiers ran $100/mo Basic, $500/mo Advanced, and custom Enterprise; field rep quotes in 2026 generally start in the four-figure-monthly range for mid-market deployments and rise with ERP-connector scope, payment volume, and entity count. Talk to sales for a written quote; ask explicitly about per-invoice fees, ERP-connector licensing, and Flywire payment-rail uplift.

Fees and Limits to Watch For

• Payment processing rides on top of the platform fee. Card is the headline charge; ACH and Flywire global rails have their own per-transaction pricing that should be quoted alongside the platform line item.
• ERP connectors (NetSuite, Sage Intacct, Microsoft Dynamics, Salesforce) are usually a separate paid module — confirm whether the connector is unlimited-volume or capped.
• Implementation fees apply on mid-market deals; budget six to twelve weeks of onboarding for a NetSuite cutover.
• Customer-portal branding and white-label domain settings are included on standard mid-market plans; lower-tier remnants of the old Basic SKU may not include this.
• Renewal uplifts have been a recurring complaint in post-acquisition public forums; negotiate multi-year terms with capped escalators upfront.

Integrations

• ERPs — NetSuite, Sage Intacct, Microsoft Dynamics 365 Business Central, Acumatica, SAP Business One, plus the open ERP Connect framework for custom mappings.
• CRMs — Salesforce, HubSpot, Microsoft Dynamics 365 Sales.
• Accounting — QuickBooks Online and Desktop, Xero (legacy connector).
• Payments — Stripe, Authorize.Net, GoCardless, Worldpay, Flywire's global B2B rails.
• Tax and compliance — Avalara AvaTax, TaxJar.
• Sync and automation — REST API, webhooks, Zapier, Workato.

Security and Compliance Posture

Invoiced operates under Flywire's SOC 2 Type II, PCI DSS Level 1, and ISO 27001 program inherited from the parent. Card data is tokenized through the payment processor, not stored in Invoiced. Single sign-on through SAML and Okta is included on mid-market plans. Audit logs cover invoice create, modify, void, and payment apply events, and are exportable for SOX testing.

Customer Support and SLA

Mid-market deployments include a named implementation manager during the first 90 days and a customer success manager after go-live. Standard support runs business hours via email and chat; 24x7 priority support is contracted on enterprise tiers with a target first response under 1 hour for severity-1 incidents. The status page at status.invoiced.com publishes uptime, and the platform has historically tracked above 99.9% monthly.

Eligibility, Deployment Options, and Licensing

Invoiced is a cloud SaaS — no on-premise option. New customers connect their existing ERP (read-write), import open invoices and customers, configure their dunning ladder and payment methods, and switch invoice sending from the ERP to Invoiced. The customer portal can sit on a custom domain. Multi-entity and multi-currency are included; consolidated reporting requires the multi-entity SKU.

Mobile App and Customer Portal

There is no dedicated iOS or Android admin app. The customer-facing self-service portal is fully responsive, with payers able to view, dispute, and pay invoices from a phone. Customer-portal load times are a regular post-acquisition praise point in forum threads.

Pros and Cons

• Pros: deep ERP writebacks, strong dunning automation, clean A/R reporting dashboards, global payment reach through Flywire rails, SOC 2 Type II out of the box.
• Cons: no public pricing makes shortlist research slow, post-acquisition renewal increases reported in customer forums, no on-premise option, customization beyond connector config requires Flywire professional services.

2026 Updates

The 2026 roadmap is heavily AI-flavoured: a finance copilot for dunning copy and risk scoring, predictive cash-application that auto-matches remittances to open invoices, and tighter Flywire foreign-exchange integration for cross-border B2B collections. Invoiced also surfaced a redesigned A/R analytics suite with cohort DSO and aging trend charts. ERP connectors gained native support for NetSuite SuiteApprovals and Dynamics 365 Business Central's 2025-wave-2 schema.

What Real Buyers Say

Finance leaders on r/Accounting and the r/FinanceAndFinance threads consistently praise dunning automation and NetSuite sync stability — "it took DSO from 62 days to 41 in eight months" is a representative quote. The recurring complaint is post-acquisition pricing opacity and rising annual uplifts. Public reference customers include MassMutual, ezCater, WebPT, iWave, and Crisp Video; ezCater and WebPT both gave keynote case studies at Flywire customer events in 2025.

Invoiced Alternatives

Field Guide

How to Get Started With Invoiced

1. Request a demo from the official Invoiced website.
2. Walk through your A/R volume, ERP environment, payment-method mix, and DSO baseline with the sales engineer.
3. Sign the order form; expect a Flywire MSA plus an Invoiced order form with ERP-connector line items broken out.
4. Kick off implementation: ERP read-write connector, open-invoice import, dunning ladder design, customer-portal branding, payment-method config.
5. Run a six-week parallel period sending from both the ERP and Invoiced before cutting over fully.

How to Cancel or Pause Invoiced

Contracts are annual or multi-year. To cancel, provide written notice 60 to 90 days before renewal, per the MSA. Data export of customers, invoices, and payment history is included on cancellation. There is no off-the-shelf pause SKU; some accounts negotiate a reduced-volume tier during quiet periods at renewal time.

Eligibility Checklist

• You issue at least 100 B2B invoices a month and your average ticket is $500 or higher.
• You run NetSuite, Sage Intacct, Microsoft Dynamics 365 Business Central, Acumatica, SAP Business One, or QuickBooks.
• You want collections automation tied to invoice-level risk scoring.
• You accept card and ACH from customers, or are open to enabling Flywire global rails.
• You can commit to an annual contract.

Pricing FAQ

• Why does Invoiced hide pricing? Post-Flywire-acquisition strategy: deals are scoped against volume, ERP connectors, and payment rails, so a sales engineer prices each quote.
• Is the old $100/mo Basic plan still available? No. Public reseller listings and legacy reviews still show those tiers, but Flywire moved Invoiced to custom-quote-only after acquisition.
• Do I need a separate Flywire account? No. Flywire's payment rails are accessed inside Invoiced. A separate Flywire portal may be issued for global FX visibility.
• Are ERP connectors metered? Most are unlimited-volume after the connector licensing fee. NetSuite SuiteApp and Sage Intacct Marketplace charges are separate from Invoiced.

Bottom Line

If your B2B finance team needs DSO compression without a controllership-suite price tag, Invoiced — now part of Flywire — is one of the more mature mid-market A/R automation options in 2026. The product is strongest where teams want connected ERP automation plus a clean customer-payment portal, and weakest where buyers want self-serve transparent pricing or a sub-$500/month entry point. The Flywire acquisition added global payment reach and a stronger compliance bench, at the cost of less public pricing visibility. Run a 60-day shortlist against Versapay and BlackLine if you are NetSuite-heavy, against Bill.com if you need AP and AR in one place. For broader market context, see the related SaaSRat blog guide. Verified on 2026-06-22. Pricing context verified from the official Invoiced pricing page and Flywire investor materials.