Opsgenie

by Atlassian

What is Opsgenie?

Opsgenie is an incident management and on-call scheduling platform from Atlassian. It routes alerts from monitoring tools to the right on-call team member, manages escalations, supports incident war rooms in Slack and Teams, and provides post-incident analytics.

Get Best Quote for Opsgenie

Connect with SaaSrat experts to get the best quote for your business.

What's driving this search?

Help us understand your situation

Purchasing New

No current solution

Replacing Existing

Looking to switch

Step 1 of 5

Organization Size?

Select the range that applies

Step 2 of 5

Implementation Timeframe

When do you expect to implement?

Step 3 of 5

What's your role?

Select your title

Step 4 of 5

Almost there!

Your details are kept private

First Name *

Last Name *

Business Email *

Phone *

Company

By signing up, you agree to our Terms & Privacy Policy

You're all set!

A specialist for Opsgenie will reach out within 1 business day.

Opsgenie Features

Incident management

Alerting

On call scheduling

Escalation policies

Notification management

Reporting and analytics

View All 40 Features

Service integration

Mobile app

Chatops

Incident timeline

Stakeholder communication

Post incident analysis

Customizable alerts

Team collaboration

Api access

Status pages

Runbooks

Alert enrichment

Maintenance mode

User roles and permissions

Audit trail

Contact management

Assignment management

Real time monitoring

Dashboard

Escalation management

Server performance

Uptime monitoring

Event logs

Event based notifications

Ftp monitoring

Mail server monitoring

Transaction monitoring

Uptime reporting

Incident reporting

Scenario planning

Root cause diagnosis

Remediation

Two way communication

Sla monitoring

Opsgenie Resources

Opsgenie Screenshots

Frequently Asked Questions

Is there a free plan or free trial for Opsgenie?

Opsgenie may offer a free plan or trial for new users. You can sign up to explore available options.

How much does Opsgenie cost?

Opsgenie offers flexible pricing plans depending on your business needs. Check their official website for the most current pricing details.

What does Opsgenie integrate with?

Opsgenie integrates seamlessly with popular tools like Slack, Jira, Microsoft Teams, Datadog, New Relic, AWS, Azure, and Zapier, making it easy to connect with your existing workflow.

Who is Opsgenie best for?

Opsgenie is ideal for DevOps teams, IT operations, and SREs in mid-sized to large enterprises that need robust incident management and on-call scheduling. It suits companies handling high-volume alerts in dynamic environments like software development and cloud operations.

What are the best alternatives to Opsgenie?

Top alternatives include PagerDuty for advanced escalation policies, Splunk On-Call for streamlined rotations, xMatters for multi-channel communications, and Better Uptime for simpler monitoring setups.

Is Opsgenie GDPR / SOC 2 compliant?

For specific compliance certifications, it's recommended to contact Opsgenie directly or check their security documentation.

Does Opsgenie have a mobile app?

Yes (iOS and Android).

What do real users say about Opsgenie?

Users love Opsgenie's reliable alerting, easy on-call scheduling, and strong integrations, especially with Jira. Many praise its role in reducing alert fatigue, though some note a learning curve for advanced features and occasional complexity in setup.

How does Opsgenie compare to its top competitor?

Compared to PagerDuty, Opsgenie excels in the Atlassian ecosystem with tighter Jira integration and customizable workflows, while PagerDuty offers broader multi-vendor support and more flexible scheduling options for diverse teams.

Does Opsgenie offer customer support?

Yes, Opsgenie provides customer support through email, live chat, a comprehensive knowledge base, and community forums, with priority options for higher-tier plans.