Live800
by GoldArmor
What is Live800?
Live800 is a live chat and customer service platform for Chinese businesses and e-commerce operators. It integrates with WeChat, supports Mandarin interface and communication, and provides visitor analytics, chat routing, and customer management tools for Chinese markets.
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Live800 Features
Real time visitor monitoring
Proactive chat invitations
Customizable chat widgets
Multi language support
File transfer
Chat history
View All 36 Features
Canned responses
Visitor tracking
Mobile app
Third party integrations
Analytics and reporting
Offline messaging
Chat routing
Agent performance monitoring
Co browsing
Video chat
Audio chat
Crm integration
Social media integration
Customizable branding
Knowledge management
Performance metrics
Self service portal
Offline form
Website visitor tracking
Cataloging / categorization
Customer service analytics
Customer support tracking
Email response control
Screen sharing
Third party integration
Search
Live chat
Geo targeting
Proactive chat
Transfers/routing
Live800 Screenshots
Frequently Asked Questions
Is there a free plan or free trial for Live800?
Live800 may offer a free plan or trial for new users. You can sign up to explore available options.
How much does Live800 cost?
Live800 offers flexible pricing plans depending on your business needs. Check their official website for the most current pricing details.
What does Live800 integrate with?
Live800 integrates with popular tools like WeChat, Slack, Zapier, Salesforce, Shopify, Facebook Messenger, Zendesk, and Mailchimp, making it easy to connect with your existing workflow.
Who is Live800 best for?
Live800 is ideal for businesses targeting the Chinese market, e-commerce stores, customer support teams, and companies needing WeChat integration. It suits small to medium-sized businesses as well as larger enterprises focused on real-time customer engagement.
What are the best alternatives to Live800?
Top alternatives include Intercom for advanced automation and global reach, Zendesk Chat for robust ticketing integration, LiveChat for simple proactive messaging, Tidio for affordable AI features, and Drift for conversational marketing tools.
Is Live800 GDPR / SOC 2 compliant?
For specific compliance certifications, it's recommended to contact Live800 directly or check their security documentation.
Does Live800 have a mobile app?
Live800 may offer mobile access through a responsive web app or dedicated mobile applications. Check their website for the latest mobile options.
What do real users say about Live800?
Users praise Live800 for its seamless WeChat integration, which helps engage Chinese customers effectively, and features like proactive chat and visitor tracking. Many appreciate the customizable branding and analytics, though some note it could expand on advanced reporting options.
How does Live800 compare to its top competitor?
Compared to Intercom, Live800 stands out with strong WeChat integration tailored for the China market and cost-effective live chat tools, while Intercom offers more sophisticated bots and marketing automation for global audiences.
Does Live800 offer customer support?
Yes, Live800 provides customer support through live chat, email, a knowledge base, and possibly phone assistance, ensuring help is available when you need it.
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