Pocket FaME

Pocket FaME at a Glance

Pocket FaME is one of the only attendance platforms in the Indian market that picked a niche and stayed in it. Diyos Infotech, the Hyderabad vendor, claims ten years of work on the product and points to a testimonial referencing FaME use since April 2015. The customer logo wall is almost entirely Indian private security and detective agencies, which tells the real story: this is not a generic attendance tool, it is the operations system security agency owners use to run guard rosters, prove deployment to clients, and pay the workforce.

Pros and Cons of Pocket FaME

Who Should Use Pocket FaME

The fit is unusually narrow for an attendance product, and that is the strength. Pocket FaME wins when the buyer is a contract-staffing operation deploying people to client sites and the value of the attendance data is in proving deployment to those clients, not in tracking a fixed-office workforce.

Private security agencies. Expert Industrial Security, Gurubani Security, VEX India Securitas, Cherubim Security Force, 3PS Securitas, and Serve Security Services are public references. The facility-variant features (live guard attendance, GPS route planning, planned-versus-travelled comparison) map directly to the operations problem: prove the guard was on post for contracted hours, bill the client cleanly, pay the guard correctly.

Detective and investigation firms. Uniq Detective and Eagle Detective Agency are on the customer list. Investigation operations have a similar field-deployment model: staff out at client locations or surveillance posts, the home office needs verifiable attendance plus location for billing and payroll.

Facility, housekeeping, and manpower management contractors. The facility variant is positioned for this segment alongside security. Cleaning crews at client sites, housekeeping staff at hotels, and contract manpower at customer locations are the natural fit.

Indian SMB to mid-market employers with field workforces. Any India-based contractor whose people work at client sites rather than head office can use Pocket FaME, but expect a sales process and an Indian-market product personality.

Not the right fit: Fixed-office knowledge-work teams (a simpler tool like Clockify or Toggl Track is far cheaper), shift-restaurant or retail operations (Deputy, When I Work, or Homebase are sharper for that operating model), US or EU-anchored buyers who want a self-serve sign-up with published pricing (Buddy Punch or QuickBooks Time are the right starting point), and any deployment where security or compliance attestations are a procurement gate (no SOC 2 or ISO 27001 published).

Pocket FaME Product Suite

Diyos sells Pocket FaME as two related products with overlapping cores. Buyers should be clear which variant they need before the sales call, because the facility variant is the one that delivers the security-agency operations features.

Pocket FaME (Core Attendance)

The core product covers touch-free face-recognition attendance through a tablet-mounted kiosk at reception, outdoor selfie capture with GPS and server-side timestamp for field staff, roster management with department-wise compliance rules, and a self-service portal for leave and payslips. This is the right variant for indoor-plus-outdoor attendance across non-security verticals.

Pocket FaME Facility

The facility-management variant adds live attendance of guards and housekeeping staff at client sites, GPS-enabled route planning (planned versus travelled), and the contractor-billing workflow that lets the agency invoice clients for hours actually staffed. This is the variant that security agency owners actually buy.

Self-Service Portal and Mobile Apps

The portal lets field staff apply for leave, download payslips, and view attendance history from a phone, stopping every leave request from going through a manual call to operations. Android and iOS apps are published on Play Store (in.androidfame.attendance) and App Store (id1544021839), supporting BYOD field capture so the agency does not procure phones for every guard.

How Much Does Pocket FaME Cost

Pricing is not published on the Diyos Infotech website. Every quote is sales-led. Buyers should ask for the per-user-per-month rate, the minimum-commit floor, the implementation fee, the contract term, and any per-site or per-kiosk charge. The vendor markets in INR for the India market, international quotes should be confirmed directly.

Implementation Plan: Rolling Out Pocket FaME

A typical Pocket FaME rollout runs 4 to 8 weeks for a security or facility agency depending on the number of client sites in scope, the volume of guards, and whether the agency is replacing a paper muster, a biometric device deployment, or a different software system.

Phase 1: Client site mapping and roster definition (Weeks 1 to 2). Build the canonical list of client sites with addresses, GPS coordinates, contracted headcount, shift patterns, and billing rates. Most agencies discover during this phase that their client-site master data has never been formally maintained.

Phase 2: Tablet kiosk and mobile rollout (Weeks 2 to 4). Deploy tablet kiosks at client sites with a reception or gate house, push the mobile app to guards at sites without a fixed entry point, enrol face data for every guard in scope.

Phase 3: Billing and payroll integration (Weeks 4 to 6). Map attendance data into the agency's billing flow (client invoices for hours staffed at contracted rates) and payroll flow (guard payments). Run one parallel cycle before cutover and tune GPS route-planning sensitivity for facility deployments.

Phase 4: Cutover and run-state (Weeks 6 to 8). The legacy attendance system goes read-only, Pocket FaME becomes the billing and payroll source-of-truth. Operations supervisors monitor the live attendance dashboard for unstaffed posts, agency owners review client-by-client deployment compliance weekly, the back office runs billing and payroll monthly from locked attendance data.

Hidden Costs and Contract Gotchas

Tablet kiosk hardware is the buyer's spend. Pocket FaME is software, the reception tablet is not bundled. Each client site that needs a kiosk is a tablet, a wall mount, and a power source the agency pays for. BYOD mobile capture avoids this but is not always operationally suitable for guard scenarios.

Implementation fee is separate from subscription. Configuration, master data load, face enrolment for every guard, and integration build (if any) are billed on top of the subscription. Ask for a fixed-price implementation quote with clear milestones rather than time-and-materials.

No published security or compliance attestations. SOC 2, ISO 27001, GDPR, and similar are not displayed on the vendor's product or company pages. If procurement requires these as a gate, request the attestation pack from Diyos sales before signing.

The TLS chain configuration on the vendor site. The Diyos Infotech website has a missing intermediate certificate in its TLS chain, harmless in modern browsers but flags in some security scanning tools. This is a cosmetic vendor-hygiene issue worth raising during diligence, not a deal-killer.

India-first product personality. The product, pricing model, and support cadence are oriented around the Indian market. International buyers should expect timezone, language, and contract-currency negotiation, not a self-serve global product.

What Real Buyers Report

Common positive themes include the operational fit for the security-agency business model (the facility variant maps to actual work, not a generic attendance flow), the touch-free kiosk being well-received at client sites post-COVID, and the contractor-billing workflow producing clean client invoices that match deployment evidence. The testimonial referencing use since April 2015 is the longevity signal procurement teams ask about.

Critical themes include the absence of published pricing (which slows initial short-listing), light marketing collateral (no demo videos despite a YouTube channel, thin case studies relative to the customer count), and absence of published security or compliance attestations.

Pocket FaME Alternatives

Bottom Line

Pocket FaME earns its place on the shortlist when the buyer is an Indian private security agency, a detective firm, or a facility/manpower contractor deploying staff to client sites and needing verifiable attendance to bill clients and pay the workforce. The facility variant, the touch-free kiosk, and the outdoor selfie-and-GPS capture are a genuine product-market fit for that vertical. Buyers outside this niche are usually better served by a self-serve global product. Buyers inside the niche should still pressure-test the absence of published pricing and security attestations during procurement. See the full attendance management software guide, or compare with HR software and billing software if the contractor-billing workflow is the central buying driver.