Connecteam
by Connecteam • Founded 2015
What is Connecteam?
Get Best Quote for Connecteam
Connect with SaaSrat experts to get the best quote for your business.
You're all set!
A specialist for Connecteam will reach out within 1 business day.
Connecteam Features
Gps tracking
Geofencing
Time clock
Shift scheduling
Overtime calculation
Break management
View All 675 Features
Connecteam Pricing Plans
Small Business Free
- Full Connecteam features for very small teams
- Scheduling and time clock
- Team communication
- Knowledge base
- Forms and checklists
- Training modules
Basic
- Scheduling and shift management
- Time clock with GPS
- Team communication
- Knowledge base
- Beyond 30 users charged per-user
Advanced
- Everything in Basic
- Digital forms and checklists
- Training and onboarding workflows
- Advanced workflow automation
- Custom branding
Expert
- Everything in Advanced
- Advanced reporting and analytics
- Premium customer support
- Custom integrations
- Multi-branch management
- Single Sign-On
Small Business (Free)
- All three hubs unlocked
- All features at no cost for businesses up to 10 users
Operations Basic
- Real-time GPS clock in/out
- Unlimited jobs
- Payroll integration
- Basic scheduling
- Unlimited checklists, forms, tasks
- Additional users $0.80/mo
Operations Advanced
- Everything in Basic
- Full time clock customisation
- Auto clock out
- Up to 10 geofence sites
- Advanced filters
- Repeating shifts
- Additional users $2.50/mo
Operations Expert
- Everything in Advanced
- Unlimited sub-jobs and geofence sites
- Auto-assign shifts
- Up to 12 schedules
- API access
- Additional users $4.20/mo
Enterprise
- Everything in Expert
- Unlimited time clocks and schedules
- SSO
- 2FA
- Biometric app lock
- Personal success manager
Connecteam Resources
Connecteam Screenshots
Description
Connecteam at a Glance
| Best fit for | Deskless and frontline teams (10 to 500 employees) in retail, hospitality, construction, home care, and field services needing a single mobile app for scheduling, time tracking, chat, training, and basic HR |
|---|---|
| Industries | Construction, retail, hospitality, healthcare, field services, manufacturing, cleaning, security, transportation |
| Core platform | Mobile-first all-in-one app with Operations, Communications, HR & Skills hubs for deskless workforces |
| Pricing model | Per-user-per-month or quote-based |
| Indicative pricing | Free Small Business plan up to 10 users with all features; paid hubs (Operations, Communications, HR & Skills) priced separately at Basic $29/mo, Advanced $49/mo, Expert $99/mo for first 30 users; Enterprise custom |
| Mobile apps | iOS and Android (Connecteam mobile app) |
| Trust signals | Founded 2016, used by 1.2M+ users across 80,000+ companies including Caremark, Edible Arrangements, Hap Alaska Yukon, The UPS Store, and Biggby Coffee; SOC 2 Type 2, ISO/IEC 27001, GDPR, CCPA, HIPAA (BAA available), PCI DSS |
| Vendor headquarters | New York, NY, USA (HQ; founded in Tel Aviv, Israel) |
| Compliance | SOC 2 Type 2, ISO/IEC 27001, GDPR, CCPA, HIPAA (BAA available), PCI DSS; RBAC, SSO, 2FA, IP restrictions |
| Geographic focus | United States, Israel, United Kingdom, Australia, global English-speaking markets |
Connecteam Pros and Cons in 2026
Where Connecteam Stands Out
- Genuinely free Small Business plan: full feature access for teams up to 10 users at no cost; rare in the frontline workforce category
- Three modular hubs: Operations, Communications, and HR & Skills priced independently for pay-only-for-what-you-use flexibility
- Mobile-first design: purpose-built for deskless and frontline workforces with offline-friendly chat, forms, and tasks
- Flat 30-user inclusion at every paid tier: most competitors charge per-user from user 1, making Connecteam more economical for under-30 user deployments
- HIPAA-ready with BAA available: suitable for home care, clinics, and other regulated frontline operators
Where Connecteam Falls Short
- Three-hub pricing model can become expensive when a business needs all hubs at the Expert tier
- Per-additional-user fees stack quickly past 30 users, eroding the headline price for fast-growing teams
- Desktop admin experience is less polished than the mobile app; office workers may find it limiting
- API access is gated to Expert and Enterprise tiers only
- Light on full HRIS depth (benefits, ATS, advanced compensation) compared with dedicated HR platforms like BambooHR
Who Should Use Connecteam?
Deskless and frontline teams (10 to 500 employees) in retail, hospitality, construction, home care, and field services needing a single mobile app for scheduling, time tracking, chat, training, and basic HR. Particularly well-matched for SMBs starting with the free Small Business plan and growing into modular paid hubs. For AI-powered scheduling at scale, see Deputy. For unified HRIS plus mobile, consider BambooHR. For broader categories, see our HR software guide.
Connecteam Product Suite in 2026
Connecteam Hubs in 2026
- Operations Hub: scheduling, time tracking with GPS clock-in, geofencing, jobs, checklists, forms, tasks
- Communications Hub: team chat, knowledge base, surveys, updates, recognition
- HR & Skills Hub: employee records, training, certifications, onboarding, document storage
- Free Small Business Plan: all three hubs unlocked at no cost for businesses with up to 10 users
- Operations Basic ($29): real-time GPS clock in/out, unlimited jobs, payroll integration, basic scheduling
- Operations Advanced ($49): full time clock customisation, auto clock out, up to 10 geofence sites
- Operations Expert ($99): unlimited sub-jobs and geofence sites, auto-assign shifts, API access
- Mobile App: iOS and Android Connecteam app for deskless workers and managers
Connecteam Customer Success and Frontline Implementation
Connecteam customer success operates with US and Israeli teams supporting customers across United States, Israel, United Kingdom, Australia, and global English-speaking markets. The 1.2M+ user base across 80,000+ companies provides strong implementation pattern coverage for deskless and frontline workforces. Connecteam is privately held (Series C investors include Tiger Global, Stripes, Insight Partners, O.G. Tech) with continuous platform investment in mobile-first capabilities and HIPAA compliance depth.
How Much Does Connecteam Cost in 2026?
Connecteam uses a free Small Business plan up to 10 users with all features, plus three paid hubs (Operations, Communications, HR & Skills) priced separately. Each paid hub has Basic $29, Advanced $49, Expert $99 per month for first 30 users with per-additional-user fees. Enterprise tier is custom. Annual billing saves approximately 18% versus monthly.
Connecteam 2026 Pricing (Free + Modular Hub)
- Small Business (Free) - $0 forever (up to 10 employees); all three hubs and all features unlocked at no cost
- Operations Basic - $29 per month for first 30 users (monthly billing); real-time GPS clock in/out, unlimited jobs, payroll integration, basic scheduling
- Operations Advanced - $49 per month for first 30 users; full time clock customisation, auto clock out, up to 10 geofence sites, advanced filters
- Operations Expert - $99 per month for first 30 users; unlimited sub-jobs and geofence sites, auto-assign shifts, up to 12 schedules, API access
- Enterprise - Custom; everything in Expert plus unlimited time clocks, SSO, 2FA, biometric app lock, personal success manager
Hidden Costs and Contract Gotchas to Watch For
- Free plan covers teams up to 10 users; growing past 10 users moves teams into paid tier with $29 to $99 monthly base for first 30 users
- Per-additional-user fees layer on top of the headline tier price (Basic $0.80, Advanced $2.50, Expert $4.20 per additional user)
- Each hub priced separately; multi-hub deployments at Expert tier total to significant monthly costs at scale
- API access requires Expert tier minimum; integration-heavy deployments must commit to higher tier
- Annual billing saves approximately 18% versus monthly; multi-year contracts may have additional flexibility
Connecteam Implementation Path
Connecteam implementation typically runs 1 to 2 weeks for SMB deployments and 4 to 6 weeks for mid-market customers with multi-hub configuration and HIPAA BAA setup. The customer success team supports configuration, mobile app rollout to deskless teams, and integration with payroll providers. Most customers go live with Operations Basic first, then layer Communications and HR & Skills hubs as adoption grows.
Connecteam vs the Alternatives
Connecteam versus Deputy: Deputy has stronger AI auto-scheduling, labor law compliance engine, and 320,000+ workplace customer base at per-user pricing. Connecteam has free plan plus modular hub pricing at flat $29 to $99 monthly for first 30 users with HIPAA BAA available.
Connecteam versus Sling: Sling is now part of Toast (acquired 2020) with restaurant industry focus. Connecteam is broader frontline scope (retail, construction, home care, field services) with three modular hubs and HIPAA support.
Connecteam versus When I Work: When I Work is US SMB scheduling at simpler pricing for under-200 hourly teams. Connecteam has broader hub scope (Operations plus Communications plus HR & Skills) with mobile-first design for deskless teams.
What Real Buyers Report About Connecteam
Deskless and frontline workforce leaders frequently call out Connecteam for the genuinely free Small Business plan, the modular three-hub pricing flexibility, and the mobile-first design purpose-built for deskless teams. Positive feedback clusters around responsive customer success, useful flat 30-user inclusion at every paid tier, and the strong customer reference base across 80,000+ companies. The pushback tends to be about three-hub pricing scaling at higher tiers, per-additional-user fees stacking past 30 users, and lighter HRIS depth versus dedicated platforms. Buyers running 10 to 500 deskless employees in retail, hospitality, construction, home care, and field services rank Connecteam above generic scheduling tools for the combination of free entry tier, mobile-first experience, and HIPAA-ready compliance.
Bottom Line: Is Connecteam Right for You?
Connecteam fits deskless and frontline teams (10 to 500 employees) in retail, hospitality, construction, home care, and field services needing a single mobile app for scheduling, time tracking, chat, training, and basic HR. The free Small Business plan, modular three-hub pricing, mobile-first design, and HIPAA BAA availability differentiate it from per-user scheduling competitors. The trade-offs are three-hub pricing scaling at higher tiers, per-additional-user fees past 30 users, and lighter HRIS depth. For SMBs and growing frontline teams wanting a single mobile app for deskless workforce management, Connecteam warrants a place on the shortlist alongside Deputy and When I Work.
Frequently Asked Questions
How much does Connecteam cost in 2026?
Who uses Connecteam?
Where is Connecteam headquartered?
Is Connecteam SOC 2 compliant?
Does Connecteam have a mobile app?
How long does Connecteam implementation take?
Is Connecteam free?
How does Connecteam compare to Deputy and When I Work?
Does Connecteam support HIPAA compliance?
Is Connecteam a good fit for office-based teams?
Find Your Perfect Software
Answer a few quick questions to get matched
You're all set!
A specialist for will reach out within 1 business day with tailored recommendations for your needs.