ionBIZ

ionBIZ is a cloud-based ERP and professional services automation (PSA) platform for ICT firms, engineering consultancies, architecture studios, and marketing agencies. Built in Belgium and part of the Visma Group, it manages the full project lifecycle in one place: sales pipeline, project planning, resource allocation, time registration, procurement, invoicing, helpdesk ticketing, and management reporting.

What is ionBIZ?

ionBIZ combines CRM, project control, and financial management into a single platform designed specifically for project-driven businesses. Teams log time directly against projects, managers track revenue and costs per project in real time, and finance teams generate e-invoices without switching tools. The platform supports Peppol e-invoicing, integrates with Exact Online and Power BI, and handles multi-currency billing for international clients.

Over 150 companies and 24,000 users across Belgium and Europe use ionBIZ. The vendor holds ISO 27001 (information security) and ISO 9001 (quality management) certifications.

ionBIZ Key Features

• CRM and lead management: Track prospects, manage the sales pipeline, and convert won deals directly into projects without re-entering data.
• Project planning and control: Set budgets, milestones, and task assignments. Monitor revenue, cost, and profit per project in real time.
• Resource planning: View team capacity and allocate people to projects based on availability and skills.
• Time registration: Staff log hours against projects and tasks. Managers review and approve timesheets before invoicing.
• Invoicing and e-billing: Generate invoices directly from approved timesheets. Peppol e-invoicing is included. Connects with Exact Online for accounting sync.
• Procurement: Manage purchase orders and supplier invoices within the same platform used for client billing.
• Helpdesk and ticketing: Log client support requests and link them to projects or retainer agreements (Enterprise tier).
• Reporting and Power BI: Built-in management reports with Power BI integration for custom dashboards and executive-level analytics.
• Mobile app: iOS and Android apps for time registration and project tracking on the move.

Who Should Use ionBIZ?

ionBIZ suits project-driven professional services firms that:

• Bill time to clients and need accurate project cost and profitability tracking
• Run teams of 10 to 200 people across multiple concurrent projects
• Operate in Belgium, the Netherlands, or wider European markets and need EUR invoicing and Peppol e-invoicing
• Want CRM, project management, time tracking, and invoicing in a single platform rather than stitching together separate tools
• Need Power BI integration for executive reporting without a separate BI license
• Require ISO 27001-certified data security for client contracts

ionBIZ is less suited to manufacturing, retail, or non-project-based businesses, and to companies outside Europe that need USD pricing or English-language support as the primary interface.

ionBIZ Pricing

All plans are billed annually. Additional user seats are available beyond the included count at EUR 13 to EUR 38 per user per month depending on access level.

• Lite: EUR 249 per month (includes 10 users). Covers project management, CRM, time registration, leave management, and invoicing.
• Pro: EUR 449 per month (includes 15 users). Adds full project revenue, cost, and profit control. Most popular tier.
• Enterprise: EUR 699 per month. Adds helpdesk ticketing, procurement management, and payroll or bookkeeping integration. Volume discounts available for large teams.

A 30-day free trial is available. Visit ionbiz.com/price for the current configurator and exact per-seat add-on costs.

ionBIZ vs. Alternatives

Buyers evaluating project management software for professional services should understand that ionBIZ covers more ground than a pure project tracker: it replaces separate CRM, timesheet, invoicing, and reporting tools with one platform. For teams that only need resource scheduling without the ERP layer, Float offers lightweight scheduling at a lower per-person cost. For Microsoft 365 shops running a project management office, BrightWork 365 builds natively inside the Microsoft ecosystem. For enterprise PMOs managing portfolios across government and healthcare, Eclipse PPM offers portfolio prioritization and intake workflows. For broader ERP software needs beyond project management, the SaaSRat ERP category covers full-suite enterprise platforms.

Real User Feedback

ionBIZ holds a 5.0 rating on G2 from early reviewers. Case studies on the vendor site include technology consultancy Delaware, media agency Option Media, and cybersecurity firm Toreon. Feedback across case studies highlights two consistent themes: the elimination of separate spreadsheets for time tracking and invoicing, and the improvement in project profitability visibility for management. The EUR-only pricing and Belgium-first support model means buyer experience tends to be strong for European firms and more limited for English-speaking markets outside the EU.

ionBIZ Integrations

• Exact Online: Native bi-directional accounting sync
• Power BI: Direct integration for custom management dashboards
• Peppol: European e-invoicing network (via Arco Information)
• Payroll systems: Connect payroll platforms in the Enterprise tier
• Excel: Report export for ad-hoc analysis
• Public API: Available for custom integrations with other business systems

Mobile Access

ionBIZ provides iOS and Android mobile apps for time registration and project tracking. The iOS app is available on the App Store (ID: 1448327102) and the Android app on Google Play (package: com.ionBIZMobile). Staff can log hours, check project status, and approve timesheets from mobile without needing desktop access.

Security and Compliance

• ISO 27001: Information Security Management System certified
• ISO 9001: Quality Management System certified
• GDPR compliant: Data processed and stored within EU infrastructure

Implementation and Onboarding

ionBIZ is cloud-hosted with no installation required. New customers receive onboarding support to configure project templates, billing rates, and accounting integrations. The vendor offers implementation services and training for larger teams transitioning from spreadsheets or separate tools. A price configurator at ionbiz.com lets teams model their exact user mix before committing.

ionBIZ Support

ionBIZ is developed by ionProjects, part of the Visma Group, headquartered in Mechelen, Belgium. Support is available in Dutch and English. LinkedIn: linkedin.com/company/ionprojects. Facebook: facebook.com/ionProjects. Contact the vendor via ionbiz.com for current support hours and SLA details.

What Real Buyers Report

Nirula Patel reviewed ionBIZ using the vendor's feature documentation, pricing configurator, and published case studies for Delaware, Toreon, and Option Media. The platform's core value for professional services firms is that project profitability is visible in real time rather than calculated at month-end from multiple exports. Managers set a project budget at kickoff, staff log time daily, and the profitability dashboard updates automatically showing whether the project is on track or burning margin. The case studies repeatedly highlight this as the primary driver of adoption: firms that previously discovered unprofitable projects only after invoicing can now spot cost overruns mid-project and take corrective action.

The EUR-only pricing and Belgium-first market focus are the most common constraints for buyers outside Western Europe. The Peppol e-invoicing and Exact Online integration are highly relevant in Belgium and the Netherlands but less compelling for UK or US-based firms using Xero or QuickBooks. Buyers outside the EU should confirm English-language UI coverage and local accounting software compatibility before committing.

Is ionBIZ Right for Your Business?

ionBIZ fits ICT consultancies, engineering firms, architectural studios, and marketing agencies in Belgium and the Netherlands that need to connect CRM, project management, time tracking, and invoicing in one ISO-certified platform. It is not suited to manufacturing, retail, or non-European businesses.

Buyers comparing options in the project management software category should also look at Float for lightweight resource scheduling, Twproject for a full-featured on-premise or cloud PM platform, and BrightWork 365 for Microsoft 365-native portfolio management. For time tracking as a standalone tool, the task management category covers dedicated tools. For accounting and invoicing platforms that complement project management, see the accounting software category. For managing client relationships alongside projects, the CRM software category covers dedicated relationship management platforms. Request a demo and pricing estimate at ionbiz.com.

Verified on 2026-06-08 -- Content sourced from ionbiz.com product and pricing pages, case studies for Delaware, Toreon, and Option Media, and G2 product listing. Pricing in EUR; annual billing. Contact ionbiz.com for current configurator pricing.