Engati Chatbot
by Coviam Technologies
What is Engati Chatbot?
Engati is a multi-channel chatbot and live chat platform for customer engagement across web, WhatsApp, Instagram, Telegram, and more. It offers a no-code bot builder, live agent handoff, NLP-powered conversations, and analytics for 14-plus channel deployment.
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Engati Chatbot Features
Omnichannel messaging
Ai chatbots
Live chat
Customizable chat widgets
Multilingual support
Automated responses
View All 36 Features
User segmentation
Analytics and reporting
Crm integration
Ticketing system
Chatbot templates
Proactive chat
Canned responses
Chat transcripts
Visitor tracking
Third party integrations
Role based access
Chat routing
File sharing
Mobile app
Crm
Performance management
Api integration
Onboarding
Surveys & feedback
Analytics
Custom integrations
Advanced reporting
Multi channel communication
Chat / messaging
Chat history
Chatbot
Code free development
Omni channel
Multi language
Additional language
Engati Chatbot Resources
Engati Chatbot Screenshots
Frequently Asked Questions
Is there a free plan or free trial for Engati Chatbot?
Engati Chatbot may offer a free plan or trial for new users. You can sign up to explore available options.
How much does Engati Chatbot cost?
Engati Chatbot offers flexible pricing plans depending on your business needs. Check their official website for the most current pricing details.
What does Engati Chatbot integrate with?
Engati Chatbot integrates with popular tools like Slack, Salesforce, Zapier, HubSpot, Facebook Messenger, WhatsApp, Shopify, and WordPress, plus it supports CRM systems and custom API connections for seamless workflows.
Who is Engati Chatbot best for?
Engati Chatbot is ideal for small to medium-sized businesses, e-commerce stores, customer support teams, and marketing departments that need multi-channel communication, multilingual support, and no-code chatbot building to handle customer interactions efficiently.
What are the best alternatives to Engati Chatbot?
Top alternatives include Intercom for advanced sales engagement features, Drift for conversational marketing, Zendesk Chat for robust ticketing integration, LiveChat for simple live support, and Tidio for affordable e-commerce chat solutions.
Is Engati Chatbot GDPR / SOC 2 compliant?
For specific compliance certifications, it's recommended to contact Engati Chatbot directly or check their security documentation.
Does Engati Chatbot have a mobile app?
Engati Chatbot may offer mobile access through a responsive web app or dedicated mobile applications. Check their website for the latest mobile options.
What do real users say about Engati Chatbot?
Users praise Engati Chatbot for its easy no-code setup, strong multi-channel support across 14+ platforms, and helpful analytics for improving conversations. Some mention occasional limitations in advanced customizations, but overall, it's valued for boosting customer engagement and reducing support workload.
How does Engati Chatbot compare to its top competitor?
Compared to Intercom, Engati Chatbot stands out with its focus on multi-channel chatbots and 14+ integrations like WhatsApp and Facebook, making it more affordable for multilingual support, while Intercom excels in sales-focused features and deeper behavioral analytics for larger teams.
Does Engati Chatbot offer customer support?
Yes, Engati Chatbot provides customer support through live chat, email, a knowledge base with guides and tutorials, and community forums to help users get started and resolve issues quickly.
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