Usersnap
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What is Usersnap?
Usersnap is a visual feedback and customer communication platform for product and support teams. It allows customers to annotate screenshots when reporting issues, combines feedback collection with live chat, and integrates with Jira and development tools.
Usersnap Features
Real time chat
Screen sharing
File sharing
Visitor tracking
Customizable chat widget
Chat history
View All 29 Features
Automated messages
Chat routing
Canned responses
Mobile app
Multi language support
Integrations
Analytics and reporting
User feedback
Team collaboration
Offline form
Visitor insights
Chat transcripts
Notifications
Security and privacy
Social media integration
Agent scheduling
Assignment management
Call me option
Persistent chat
Shortcut messages
Real time monitoring
Personal greetings
Automatic chat translation