Leadsales
by Grupo Conexion Software Inc
What is Leadsales?
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Leadsales Features
Multi channel integration
Automated responses
Customizable chat widgets
Real time visitor monitoring
Chat transfer
Canned responses
View All 58 Features
Leadsales Resources
Leadsales Screenshots
Description
Leadsales at a Glance
| Best for | Spanish-speaking sales teams in Mexico, Colombia, Argentina, Spain, and other LATAM markets with WhatsApp-heavy pipelines |
|---|---|
| Deployment | Cloud SaaS in Spanish, English, Portuguese, and German UI |
| Starting price | Basic plan starts at USD 97 per month (billed monthly) covering three users and 5,000 active conversations |
| Key strengths | True multi-channel unified inbox, sales funnel per channel, WhatsApp Business API support, Forbes Mexico 30 Promises recognition |
| Not ideal for | Teams outside LATAM without WhatsApp-heavy sales workflows or English-only support requirements |
Leadsales Overview
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Leadsales Capabilities and Named Features
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Named feature list
- Shared team inbox across WhatsApp Messenger, WhatsApp Business API, Facebook Messenger, and Instagram Direct
- Sales funnel builder with unlimited stages per funnel
- AI reply suggestions and draft-message generation
- Bulk messaging campaigns through WhatsApp Business API with credit-based billing
- Automated message flows triggered by keyword, funnel stage, or campaign event
- Live configuration sessions in the first 72 hours (Pro plan) with a dedicated onboarding specialist
- File storage with up to 100 GB on higher tiers for shared conversation attachments
- Team collaboration with internal notes on every conversation
- Contact management with tagging, segmentation, and custom fields
- API and webhook access for integration with other business tools
- Custom user roles and permissions for larger sales teams
- Reporting dashboards on conversation volume, response time, and deal conversion
- Auto-assignment rules that distribute new inbound conversations to available reps
- WhatsApp template message library with approval workflow tracking
- Native mobile apps for iOS and Android with push notifications
Leadsales Pricing
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| Tier | Price | What is included |
|---|---|---|
| Basic | $97 per month | 3 users, WhatsApp Messenger plus Facebook and Instagram, up to 5 funnels, 5,000 active conversations, 15 GB storage. No campaign credits included |
| Professional | $133 per month | 4 users, WhatsApp Business API plus Messenger and Instagram, 10 funnels, 20,000 active conversations, 30 GB storage, campaign credits starting at 250 per month, mass messaging through funnel stages, live config sessions in first 72 hours |
| Enterprise | Contact Vendor | Custom user count, unlimited funnels, unlimited conversations, dedicated CSM, custom AI training, priority support, built campaign credit bundles, quarterly business reviews |
Leadsales Pros
- True multi-channel WhatsApp inbox including both WhatsApp Messenger and WhatsApp Business API in one workspace, not two disconnected tools.
- Sales continuity when a rep leaves is a real solved problem here; WhatsApp history stays with the team, not on the rep personal phone.
- LATAM-native product with Spanish-first UI and support hours matched to Mexico, Colombia, Argentina, and Spain business days.
Leadsales Cons and Trade-offs
- Pricing per user is high relative to general-purpose CRMs; small teams with light WhatsApp use may find HubSpot or Zoho cheaper.
- Feature depth outside WhatsApp is lighter than horizontal CRMs; if you need heavy pipeline analytics or forecasting, pair with a general CRM.
- Documentation and integrations catalog are less mature than US-market CRM vendors; some third-party connectors require API-level work.
Leadsales vs Alternatives
| Capability | Leadsales | Kommo | Respond.io |
|---|---|---|---|
| Primary channel focus | WhatsApp Messenger plus API, Messenger, Instagram | WhatsApp plus multi-channel with sales pipeline | WhatsApp plus omnichannel messaging |
| Geographic focus | Latin America and Spain | Global with strong CIS presence | Global with Asia-Pacific strength |
| Spanish UI and support | Native Spanish first | Spanish available | English-first, Spanish translation |
| WhatsApp Business API included | Yes on Pro tier and above | Yes with connector | Yes on higher tiers |
| Starting price | $97 per month for 3 users | $15 per user per month | $79 per month |
Who Should Choose Leadsales
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Named Alternatives to Leadsales
- Respond.io. WhatsApp plus omnichannel messaging with Asia-Pacific strength. Chosen when the buyer wants global coverage outside LATAM.
- Kommo. Sales-pipeline CRM with WhatsApp connectors. A better fit when the buyer wants a more traditional CRM structure with WhatsApp added.
- HubSpot with WhatsApp integration. General-purpose CRM with WhatsApp as one channel. Preferred when the buyer wants a full CRM ecosystem and WhatsApp is not the primary sales channel.
- Wati. Single-agent WhatsApp Business API tool at a lower price point. Chosen when the buyer wants a low-cost solo-founder or SMB WhatsApp workflow.
- Sleekflow. Multi-channel messaging with strong e-commerce focus. A better fit when the buyer runs a Shopify or WooCommerce store.
Leadsales Implementation and Deployment
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What Real Buyers Say About Leadsales
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Sources
- vendor website, https://leadsales.io/
- vendor website, https://leadsales.io/precios/
- vendor website, https://www.forbes.com.mx/
Frequently Asked Questions about Leadsales
What is Leadsales?
A WhatsApp-first CRM built for Latin American sales teams. It unifies WhatsApp Messenger, WhatsApp Business API, Facebook Messenger, and Instagram Direct into one shared team inbox with sales funnels, AI reply suggestions, and campaign tooling.
Who is Leadsales best for?
Sales teams in Mexico, Colombia, Argentina, Spain, and other Spanish-speaking markets where WhatsApp is the primary sales channel. Real estate, private education, insurance, and B2C brands are the strongest fits.
How does Leadsales pricing work?
Three plans: Basic at $97 per month for 3 users, Professional at $133 per month with WhatsApp API and campaign credits, and Enterprise on request. Discounts apply for quarterly, biannual, and annual billing.
Does Leadsales support the WhatsApp Business API?
Yes. WhatsApp Business API is included on Professional and Enterprise plans with monthly campaign credit bundles. Meta Business Verification is required for API activation.
Does Leadsales work outside Latin America?
Yes, but the UI, support, and go-to-market focus are LATAM and Spain. Teams outside Spanish-speaking regions may find US-market alternatives such as Respond.io a closer fit.
Can multiple sales reps share one WhatsApp inbox in Leadsales?
Yes. Every conversation lands in a team-visible shared inbox with internal notes, auto-assignment rules, and role-based access. This is the core sales-continuity feature.
Does Leadsales include AI features?
Yes. AI reply suggestions and draft-message generation are built into the inbox. Enterprise plans include custom AI training for industry-specific replies.
What is included in the campaign credits on the Professional plan?
Credits fund WhatsApp Business API outbound campaign messages. Bundles start at 250 per month and scale to 10,250. Credit pricing depends on destination country per Meta WhatsApp rates.
Where is Leadsales headquartered?
Mexico City, Mexico.
Does Leadsales offer a free trial?
Yes. A 14-day free trial is available on the Basic and Professional plans. No credit card is required to start the trial.
The Bottom Line on Leadsales
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