Tessitura Software
VERIFIEDby Tessitura Network
Help Desk
What is Tessitura Software?
Tessitura is an enterprise CRM and ticketing platform used by over 750 arts and cultural organizations worldwide. It combines ticket sales, memberships, donations, and audience analytics in one integrated system. Museums, theaters, and performing arts centers use it to manage every audience
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Tessitura Software Features
Ticketing and subscriptions
Customer relationship management (crm)
Fundraising and development
Marketing and segmentation
Reporting and analytics
Mobile ticketing
View All 29 Features
Online ticket sales
Box office management
Membership management
Donor management
Event management
Access control
Email marketing
Gift certificates and vouchers
Seating management
Volunteer management
Surveys and feedback
Payment processing
Social media integration
Customizable dashboards
Fundraising management
Customer database
Online ticketing
Onsite ticketing
Reserved seating
General admission
Kiosk ticketing
Barcode / ticket scanning
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Frequently Asked Questions
Is there a free plan or free trial for Tessitura Software?
Tessitura Software may offer a free plan or trial for new users. You can sign up to explore available options.
How much does Tessitura Software cost?
Tessitura Software offers flexible pricing plans depending on your business needs. Check their official website for the most current pricing details.
What does Tessitura Software integrate with?
Tessitura Software integrates with popular tools like Salesforce, Zapier, Mailchimp, QuickBooks, Stripe, Google Workspace, and Microsoft Dynamics, making it easy to connect with your existing workflow.
Who is Tessitura Software best for?
Tessitura Software is ideal for arts organizations, theaters, museums, orchestras, and performing arts venues that need enterprise-level CRM and ticketing. It suits mid-sized to large businesses handling complex fundraising, reserved seating, and customer management.
What are the best alternatives to Tessitura Software?
Top alternatives include AudienceView for robust arts-specific ticketing, Blackbaud Altru for nonprofit fundraising focus, OvationTix for smaller venues with easy online sales, and Arts People for streamlined CRM in cultural institutions.
Is Tessitura Software GDPR / SOC 2 compliant?
For specific compliance certifications, it's recommended to contact Tessitura Software directly or check their security documentation.
Does Tessitura Software have a mobile app?
Tessitura Software may offer mobile access through a responsive web app or dedicated mobile applications. Check their website for the latest mobile options.
What do real users say about Tessitura Software?
Users praise Tessitura Software for its powerful CRM tailored to arts organizations, excellent fundraising tools, and reliable ticketing features like reserved seating and barcode scanning. Some mention a steep learning curve and note that it's best for larger operations due to its comprehensive depth.
How does Tessitura Software compare to its top competitor?
Compared to AudienceView, Tessitura Software stands out with deeper CRM and fundraising integration for arts enterprises, while AudienceView excels in flexible pricing and simpler setup for mid-sized venues. Tessitura offers more robust onsite and kiosk ticketing.
Does Tessitura Software offer customer support?
Yes, Tessitura Software provides comprehensive customer support including phone, email, live chat, a detailed knowledge base, and dedicated account managers, especially for enterprise users.
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