Tawk.to
by Tawk.to Ltd.
Live Chat
What is Tawk.to?
Tawk.to is a 100% free live chat platform used by over 5 million businesses. It offers unlimited agents, unlimited chats, visitor monitoring, a knowledge base, ticketing, and mobile apps with no monthly fees or artificial feature restrictions.
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Tawk.to Features
Real time monitoring
Customizable widgets
Automated triggers
File transfer
Chat history
Shortcuts
View All 32 Features
Visitor information
Agent to agent messaging
Departments
Ticketing system
Chat tags
Canned responses
Visitor banning
Attention bubble
Detailed reporting
Mobile app
Multi language support
Api integration
White labeling
Proactive chat
Google analytics
Webmaster & sitemap
Assignment management
Call me option
Knowledge database
Offline form
Proactive invitations
Transfers / routing
File sharing
Website visitor tracking
Screen sharing
Geo targeting
Tawk.to Resources
Frequently Asked Questions
Is there a free plan or free trial for Tawk. to?
Yes, Tawk. to offers a 100% free plan with unlimited usage and no trial needed, as it is completely free for all features.
How much does Tawk. to cost?
Tawk. to is 100% free with no paid plans or costs associated.
What does Tawk. to integrate with?
Tawk. to integrates with Zapier, Google Analytics, Slack, WordPress, Facebook Messenger, WhatsApp, Telegram, and Facebook Pixel.
Who is Tawk. to best for?
Tawk. to is best for small to medium-sized businesses, e-commerce stores, startups, and customer support teams in retail, SaaS, and service industries seeking a free, reliable live chat tool.
What are the best alternatives to Tawk. to?
Top alternatives include LiveChat for advanced analytics and customization, Intercom for marketing automation and bots, Zendesk Chat for enterprise support, and Drift for conversational AI engagement.
Is Tawk. to GDPR / SOC 2 compliant?
Compliance information not publicly confirmed.
Does Tawk. to have a mobile app?
Yes, Tawk. to has mobile apps for iOS and Android.
What do real users say about Tawk. to?
Users love Tawk. to for its zero cost, quick setup, and reliable performance in handling customer chats. Many highlight proactive invitations and visitor tracking, but some mention it lacks deep analytics compared to paid options.
How does Tawk. to compare to its top competitor?
Compared to Intercom, Tawk. to stands out as completely free and simple for basic live chat, while Intercom provides advanced bots, CRM integrations, and reporting at a premium price starting around USD 74 per month.
Does Tawk. to offer customer support?
Tawk. to offers support via their own live chat dashboard, extensive knowledge base, email tickets, and community forums.
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