Zoho SalesIQ
by Zoho Corporation Pvt. Ltd. • Founded 1996
What is Zoho SalesIQ?
Zoho SalesIQ is a live chat and visitor intelligence platform within the Zoho ecosystem. It tracks website visitors in real time, triggers proactive chat based on behavior, and uses AI chatbots to qualify leads and support customers across web and mobile.
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Zoho SalesIQ Features
Real time visitor tracking
Customizable chat widgets
Automated chat invitations
Visitor insights
Chat routing
Canned responses
View All 120 Features
Chat transcripts
Mobile sdk
Chat bots
Proactive chat
File transfer
Audio calls
Screen sharing
Visitor history
Crm integration
Email integration
Social media integration
Analytics and reports
Multi language support
Gdpr compliance
Crm
Performance management
Appointment management
Google analytics
Webmaster & sitemap
Lead management
Call routing
Api integration
Call recording
Data security
Channel management
Collaboration tools
Onboarding
Self service portal
Agent scheduling
Call me option
Co browsing
Customizable branding
Knowledge database
Offline form
Persistent chat
Proactive invitations
Transfers / routing
Visitor targeting
Visitor banning
Real time monitoring
File sharing
Automatic greetings
Personal greetings
Visitor tracking
Automatic chat translation
Customer feedback
Live chat system
Feedback management
Surveys & feedback
Call monitoring
Lead capture
Lead scoring
Lead nurturing
Prospecting tools
Analytics
Multilingual support
Automated routing
Data management
Reporting
Custom integrations
Customer segmentation
Communication management
Feedback collection
Multi channel communication
Call reporting
Appointment scheduling
Dashboard
Email scheduling
Third party integration
Live chat
Email distribution
Drag & drop
Multi channel collection
Geo targeting
Chat history
Conversation notes
Supervise chats
Pre and post chat forms
Segmentation
Chatbot
Email automation
Internal chat integration
Engagement monitoring
Personalization
On screen chats
Multi language
Lead enrichment
Lead notifications
Service department
Transfers/routing
Mobile messaging
Form creation
Ip blocking
Product recommendations
Lead qualification
Visual chatbot builder
Chatbot configuration
Conversation flow builder
Bot building & solutions
Mobile sdks
Codeless bot
Scripted bot
Screenshare
Proactive chat triggers
Profile enrichment
Instagram integration
Typing preview
Chat supervision
Profanity management
Chat translation
Collaboration and communication tools
Chatbot automation
Co browsing and screen sharing
Visitor analytics
Zoho SalesIQ Pricing Plans
Free
Free
- 3 operator licenses
- File sharing
- Track and engage with 10K visitors/month
- Basic visitor information
- Mobile SDK
POPULAR
Basic
$7
/Operator/Month
- Track and engage with 50K visitors/month
- Chat routing
- Proactive chat triggers
- Lead scoring and company scoring
- Audio call and screen sharing
Professional
$13
/Operator/Month
- Block IP
- Track and engage with 100K visitors/month
- Unlimited chat sessions
- 5 custom chatbots
- Instant Messaging integration (Instagram, FB Messenger, Whatsapp, etc.)
Enterprise
$20
/Operator/Month
- Chat translation
- Company profile enrichment using Zia
- Track and engage with 200K visitors/month
- Profanity management
- 10 custom chatbots
Zoho SalesIQ Resources
Zoho SalesIQ Screenshots
Frequently Asked Questions
Is there a free plan or free trial for Zoho SalesIQ?
Yes, Zoho SalesIQ offers a free plan. Paid plans start at USD 7 per operator per month.
How much does Zoho SalesIQ cost?
Zoho SalesIQ pricing includes a Free plan, Basic plan at USD 7 per operator per month, Professional plan at USD 12.75 per operator per month, and Enterprise plan at USD 20 per operator per month.
What does Zoho SalesIQ integrate with?
Zoho SalesIQ integrates with Zoho CRM, Slack, Salesforce, Zapier, Google Workspace, Microsoft Teams, HubSpot, and Mailchimp.
Who is Zoho SalesIQ best for?
Zoho SalesIQ is best for small to medium-sized businesses, sales and support teams in e-commerce and SaaS industries, and companies already using the Zoho ecosystem who need affordable live chat with visitor tracking.
What are the best alternatives to Zoho SalesIQ?
Top alternatives include Intercom for premium conversational marketing, LiveChat for simple agent-focused chat, Drift for AI-driven bots, Zendesk Chat for robust ticketing integration, and Tidio for budget-friendly e-commerce chat.
Is Zoho SalesIQ GDPR / SOC 2 compliant?
Compliance information not publicly confirmed.
Does Zoho SalesIQ have a mobile app?
Yes, Zoho SalesIQ has a mobile app for iOS and Android.
What do real users say about Zoho SalesIQ?
Users praise Zoho SalesIQ for its affordability, seamless Zoho integrations, and features like chatbots and visitor tracking. Common feedback highlights easy setup and good analytics, though some note limitations in advanced customization compared to pricier tools.
How does Zoho SalesIQ compare to its top competitor?
Compared to Intercom, Zoho SalesIQ is more affordable and tightly integrated with the Zoho suite, making it ideal for SMBs, while Intercom offers superior AI marketing tools and scalability for enterprises at a higher cost.
Does Zoho SalesIQ offer customer support?
Zoho SalesIQ provides customer support via email, live chat, phone for higher plans, and a comprehensive knowledge base with tutorials and community forums.
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