Thryv

VERIFIED

by Thryv, Inc • Founded 2011

CRM

What is Thryv?

Thryv is an all-in-one CRM platform for small service businesses. It manages customer contacts, appointment booking, invoicing, payment collection, marketing campaigns, and reputation management in a single platform for service-oriented small businesses.

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Thryv Features

Contact management

Appointment scheduling

Customer communication

Marketing automation

Social media management

Online presence management

View All 53 Features

Reputation management

Document storage

Payment processing

Invoicing

Estimates and quotes

Customer portal

Mobile app

Task management

Lead management

Reporting and analytics

Email marketing

Text messaging

Customizable templates

Integration with other tools

Document management

Email marketing / sms marketing

Performance management

Data security

Workflow management

Dashboard

Analytics

Coupons

Mass texting

Scheduling

Shortcodes

Approval process control

Data management

Workflow automation

Team management

Landing pages

Sentiment analysis

Sales dashboards & reports

Sales pipeline management

Online payment processing

Reporting/analytics

Access controls/permissions

Quotes/estimates

Engagement monitoring

Scheduling & appointments

Centralized inbox

Teamchat

Phone & video calls

Estimates & invoices

Online reviews

Advertising campaigns

Enhanced local listings

Ai recommendations

Thryv Pricing Plans

Basic

Free

Centralized Inbox 3 channels
TeamChat 30-day viewable chat history
Phone & Video Calls 60 minutes
Email & online community only

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POPULAR

Plus

$20 /Seat/Month

Centralized Inbox 6 channels
TeamChat 12-month retention
Phone & Video Calls 300 minutes
Phone, email, chat and online community

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Professional

$30 /Seat/Month

Centralized Inbox Unlimited channels
TeamChat Unlimited retention
Phone & Video Calls 600 minutes
Phone, email, chat and online community

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View full pricing on Thryv website →

Thryv Resources

Frequently Asked Questions

Is there a free plan or free trial for Thryv?

Yes, Thryv offers a Basic plan that is free, making it easy for small businesses to get started without any upfront costs. They also provide options to upgrade as your needs grow.

How much does Thryv cost?

Thryv has three main plans: the Basic plan is free, the Plus plan costs USD 20 per seat per month, and the Professional plan costs USD 30 per seat per month. Pricing is designed to scale with your business size and requirements.

What does Thryv integrate with?

Thryv integrates seamlessly with popular tools like QuickBooks, Google Workspace, Stripe, Zapier, Mailchimp, Slack, Xero, and Microsoft Outlook, helping you connect your CRM with your existing workflow.

Who is Thryv best for?

Thryv is ideal for small service-based businesses such as plumbers, salons, landscapers, and local contractors. It's perfect for owners and teams who need an all-in-one CRM to manage contacts, marketing, payments, and reviews without complexity.

What are the best alternatives to Thryv?

Great alternatives include HubSpot for its robust free CRM features and inbound marketing tools, Zoho CRM for affordable customization and multi-channel support, Pipedrive for sales-focused pipeline management, Keap for marketing automation tailored to small businesses, and Freshsales for AI-driven lead scoring.

Is Thryv GDPR / SOC 2 compliant?

For specific compliance certifications, it's recommended to contact Thryv directly or check their security documentation.

Does Thryv have a mobile app?

Yes, Thryv has a mobile app available for both iOS and Android, allowing you to manage your business on the go with features like contact access and invoicing.

What do real users say about Thryv?

Users love Thryv for its all-in-one simplicity, praising the centralized inbox, easy invoicing, and marketing tools that save time for busy small businesses. Some mention a learning curve for advanced features, but overall satisfaction is high for streamlining operations.

How does Thryv compare to its top competitor?

Compared to HubSpot, Thryv stands out for small service businesses with its focused all-in-one tools like local listings and payment processing at a lower entry price starting free, while HubSpot excels in scalable marketing automation but can feel overwhelming and pricier for beginners.

Does Thryv offer customer support?

Yes, Thryv provides comprehensive customer support including phone assistance, live chat, email tickets, a detailed knowledge base, and onboarding help to ensure you get the most from the platform.