Raiseaticket
VERIFIEDby Raiseaticket
Help Desk
What is Raiseaticket?
Raiseaticket is a free cloud-based help desk for businesses of any size. It manages customer support tickets from email and a web portal, supports multiple agents and departments, provides knowledge base tools, and charges no setup or subscription fees.
Raiseaticket Features
Ticket management
Automated ticket routing
Knowledge base
Multi channel support
Sla management
Customizable workflows
View All 31 Features
Reporting and analytics
Customer portal
Email integration
Live chat support
Mobile app
Collaboration tools
Canned responses
Asset management
Time tracking
Escalation management
Custom fields
Third party integrations
Role based access control
Survey and feedback
Customer database
Customer feedback
Surveys & feedback
Inbox queue management
Help desk management
Problem management
Service level agreement (sla) management
Communication management
Saas helpdesk software
Email reminders and snooze
Usage tracking / analytics