Mekashron

by Mekashron ltd

What is Mekashron?

Mekashron is a contact centre and CRM platform for businesses in Israel and the Middle East. It manages inbound and outbound interactions, customer relationship data, call recording, agent performance, and reporting with Hebrew and Arabic interface support.

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Mekashron Features

Automatic call distribution

Interactive voice response

Call recording

Real time analytics

Call monitoring

Crm integration

View All 26 Features

Outbound dialing

Skill based routing

Call scripting

Voicemail

Call queuing

Live chat

Email management

Sms integration

Social media integration

Performance reporting

Workforce management

Predictive dialer

Call transfer

Customizable dashboards

Document management

Contact management

Dashboard

Customer engagement

Real time chat

Queue management

Mekashron Pricing Plans

Mekashron Call Center v7

$129 /Per Month

Customer management
Sales management
Task management
Calendar & appointment management
Advanced easy to use data import/export wizard
eMail, SMS, WhatsApp and fax management
File & paperwork attachments
Work from home

Mekashron Resources

Mekashron Screenshots

Mekashron Call Center Solution Screenshot

Frequently Asked Questions

Is there a free plan or free trial for Mekashron?

Mekashron does not offer a free plan, but a free trial might be available for new users to test the platform.

How much does Mekashron cost?

Mekashron Call Center v7 costs USD 129 per month. Paid plans start at USD 129 per month.

What does Mekashron integrate with?

Mekashron integrates with popular tools like Slack, Salesforce, Zapier, HubSpot, Microsoft Teams, Google Workspace, Twilio, and Zendesk, thanks to its API support.

Who is Mekashron best for?

Mekashron is ideal for small to medium-sized businesses in Israel and the Middle East, especially call centers, customer service teams, and sales departments needing robust contact center CRM features.

What are the best alternatives to Mekashron?

Top alternatives include RingCentral for global scalability and VoIP features, Nextiva for affordable unified communications, Five9 for advanced predictive dialing, Talkdesk for AI-driven customer engagement, and 8x8 for integrated video and chat.

Is Mekashron GDPR / SOC 2 compliant?

For specific compliance certifications, it's recommended to contact Mekashron directly or check their security documentation.

Does Mekashron have a mobile app?

Mekashron may offer mobile access through a responsive web app or dedicated mobile applications. Check their website for the latest mobile options.

What do real users say about Mekashron?

Users praise Mekashron for its effective call scripting, predictive dialer, and queue management, which streamline contact center operations. Some mention a learning curve for advanced features and occasional needs for better customization.

How does Mekashron compare to its top competitor?

Compared to RingCentral, Mekashron excels in contact center CRM tailored for Israel and the Middle East with features like predictive dialing and workforce management, while RingCentral offers broader global VoIP and video conferencing at potentially higher costs for international teams.

Does Mekashron offer customer support?

Yes, Mekashron provides customer support through email, live chat, phone assistance, and a knowledge base to help users with setup, features, and troubleshooting.