Lattice
by Lattice Engines, Inc
What is Lattice?
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Lattice Features
Engagement surveys
Pulse surveys
ENPS tracking
Custom survey templates
Benchmark library
Manager action plans
View All 44 Features
Lattice Pricing Plans
Performance
- Performance reviews
- 360s
- 1:1s
- Praise
- $4,000 annual minimum
Engagement
- Pulse and engagement surveys
- eNPS
- Heatmaps
- Action plans
- $4,000 annual minimum
Goals and OKRs
- Goal alignment trees
- OKR tracking
- $4,000 annual minimum
Grow (Career Tracks)
- Career growth tracks
- Competency frameworks
- $4,000 annual minimum
Compensation
- Pay band management
- Merit cycles
- Enterprise add-on
Lattice Resources
Lattice Screenshots
Description
Lattice at a Glance
| Best fit for | Mid-market and enterprise people teams (200 to 5,000 employees) that want one platform tying performance reviews, goals and OKRs, engagement surveys, growth plans, and compensation cycles to a connected HRIS data layer |
|---|---|
| Pricing model | Per-user per-month, annual billing only, USD only; $4,000 minimum annual contract; modules unbundled so buyers pay only for what they deploy |
| Starting price | $8 per user per month for either Performance OR Goals and OKRs on the vendor pricing page; Manager Tools (1:1s, Updates, Feedback, Praise) included free for paying customers |
| Free trial | No public free trial; demo-led sales motion with custom proof-of-concept for qualified buyers |
| HQ and offices | San Francisco headquarters; offices in New York City and London; remote-first workforce across North America and Europe |
| Founded | 2015 by Jack Altman and Eric Koslow as a Y Combinator W16 graduate; CEO Sarah Franklin (ex-Salesforce, joined January 2024) |
| Funding and scale | Series F January 2022 of $175M led by Thrive Capital at a $3B valuation; approximately $330M total raised; ARR reported around $127M in 2024 |
| Customer base | 5,000+ organisations including Robinhood, Loom, Duolingo, Discord, Brooklinen, NPR, Gusto, GoCardless, Weave, Huge, BARK, LiveRamp, USAirtours, and UNREAL Snacks |
| Native integrations | 25 connectors covering ADP, BambooHR, Gusto, HiBob, Humaans, Namely, Personio, Rippling, TriNet, UKG, Workday, Zenefits, Okta, Slack, Microsoft Teams, Outlook, Google Workspace, Jira, and Salesforce |
| Compliance | SOC 2, GDPR, and CCPA; AWS infrastructure; SSO and role-based permissions |
| Buyer ratings | G2 4.7 of 5 with 3,300+ five-star reviews; Capterra 4.5 of 5 across 198 reviews; value-for-money 4.3 |
Pros and Cons of Lattice
Where Lattice wins:
- Performance plus compensation in one connected system. Lattice ties reviews, calibration, and merit-cycle decisions to the same goal and feedback data, so HRBPs do not export spreadsheets across three vendors during annual cycles.
- Modular pricing protects the budget. Performance and Goals are sold separately at $8 per user per month each, and Manager Tools (1:1s, Updates, Feedback, Praise) are free for paying customers.
- HRIS-grade data foundation. The Lattice HRIS layer underpins org charts, headcount, and employee records, so performance and engagement insights inherit clean people data.
- AI Agent automates the busywork. The Lattice AI Agent drafts review summaries, surfaces engagement sentiment shifts, and prepares 1:1 talking points so managers spend time on conversations rather than form-filling.
- Buyer evidence is quantified. Waterford reported 2x faster reviews, LiveRamp lifted check-in completion 3.5x, GoCardless moved engagement participation from 62 to 100 percent, and BARK shipped 800+ goals on the platform.
Where Lattice falls short:
- $4,000 annual minimum locks out small teams. A 25-person startup pays the same floor as a 50-person team, so Lattice is hard to justify under 50 employees.
- Full-stack pricing is not on the vendor page. Talent, Engagement, Grow, and Compensation list prices ($11, $4, $4, $6 per user per month) come from Vendr and analyst aggregators rather than the public Lattice rate card.
- Annual billing only and USD only. Monthly billing and local-currency invoicing are not options, which complicates procurement for non-US buyers.
- Engagement analytics are tier two. Culture Amp still leads on benchmark depth; teams whose primary need is engagement science may prefer a dedicated platform.
- Implementation is real work. Cross-module deployments typically run 6 to 10 weeks with shared HRBP and IT effort.
Who Should Use Lattice
Lattice fits mid-market and enterprise people teams of 200 to 5,000 employees that want a single performance, engagement, and growth platform connected to compensation and HRIS data. The strongest match is a CHRO or VP People running structured semi-annual or annual review cycles, managing goals at scale (OKRs or SMART goals across 50+ managers), and using engagement-pulse data to inform calibration and comp decisions. Buyers in tech, financial services, media, and consumer goods make up the bulk of the named customer base.
Skip Lattice if you are under 50 employees and the $4,000 annual minimum is hard to justify (try 15Five or Officevibe), if your primary need is recognition rather than performance management (try Bonusly, Motivosity, or Assembly), if you need engagement benchmark depth (consider Culture Amp), or if you require monthly billing or non-USD invoicing.
Lattice Product Suite
Lattice ships as a modular people platform. Buyers pay per module as the programme matures.
- Performance handles 360 reviews, manager assessments, calibration, and project-based feedback.
- Goals and OKRs cascades company goals to teams and individuals with progress tracking and check-in rituals.
- Engagement runs pulse surveys, annual studies, eNPS, and onboarding and exit surveys with heatmaps.
- Grow ties career frameworks and competency matrices to development conversations during 1:1s and reviews.
- Compensation runs merit, bonus, and equity cycles with budget controls and approval routing.
- HRIS covers core people records, org charts, time off, and onboarding workflows.
- Habits bundles 1:1s, Updates, Feedback, and Praise into the manager workflow, free for paying customers.
- Lattice AI Agent drafts review summaries, surfaces engagement sentiment shifts, prepares 1:1 talking points, and answers HR policy questions.
How Much Does Lattice Cost
Vendor pricing lists Performance and Goals and OKRs each at $8 per user per month. Talent, Engagement, Grow, and Compensation are quote-based, though third-party aggregators (Vendr, peoplemanagingpeople) cite the figures below.
| Module | Vendor-listed price | Third-party reference (not vendor confirmed) |
|---|---|---|
| Performance | $8 per user per month | Often bundled into Talent at ~$11 per user per month |
| Goals and OKRs | $8 per user per month | Often bundled into Talent at ~$11 per user per month |
| Engagement | Quote-based | ~$4 per user per month |
| Grow | Quote-based | ~$4 per user per month |
| Compensation | Quote-based | ~$6 per user per month |
| Habits (1:1s, Updates, Feedback, Praise) | Free for paying customers | Free |
| HRIS | Quote-based; included with multi-module deals | Bundle-dependent |
Minimum annual commitment is $4,000, billing is annual only, USD only. Full-stack 2026 buyer benchmarks land at $15 to $22 per user per month for Talent plus Engagement plus Grow plus Compensation; starter deployments come in closer to $11.
Hidden Costs and Contract Gotchas
Lattice list pricing is per seat, but a few items push real cost above the headline:
- Module bundling. Performance, Engagement, Grow, Compensation, and Analytics are priced as add-on modules; buyers who want a true full-suite rollout pay multiple per-seat lines.
- HRIS sync limits. Some HRIS integrations sync only on a paid tier; cheaper plans cap connector depth.
- Annual prepay assumption. Monthly billing typically carries a 10 to 15% premium; annual commit is standard.
- Implementation services. Mid-market and enterprise rollouts often add a one-time onboarding fee of $5,000 to $20,000.
Lattice Integrations and Ecosystem
Lattice ships 25 native integrations across HRIS, identity, collaboration, and business systems. HRIS connectors cover ADP, BambooHR, Gusto, HiBob, Humaans, Namely, Personio, Rippling, TriNet, UKG, Workday, and Zenefits. Identity and collaboration cover Okta, Slack, Microsoft Teams, Outlook, and Google Workspace, keeping feedback, praise, and 1:1 prompts inside the tools managers already use. Business-system integrations include Jira for engineering goal tracking and Salesforce for revenue goal tracking. The public API and Workato connectors close most remaining gaps. Mobile coverage is full-featured on iOS and Android.
What Real Buyers Report
The Lattice /customers page lists Robinhood, Loom, Duolingo, Discord, Brooklinen, NPR, Gusto, GoCardless, Weave, Huge, BARK, LiveRamp, USAirtours, and UNREAL Snacks. Case studies translate deployments into hard numbers: Waterford ran reviews 2x faster, LiveRamp lifted check-in completion 3.5x, GoCardless moved engagement-survey participation from 62 to 100 percent, and BARK shipped more than 800 goals within its first cycle. The Lattice community now counts 24,000+ HR practitioners. G2 places Lattice at 4.7 of 5 with 3,300+ five-star reviews; Capterra puts it at 4.5 of 5 across 198 reviews with value-for-money at 4.3. The platform has processed 5.55M+ pieces of peer and manager feedback.
Lattice Security and Compliance
Lattice runs on AWS and maintains SOC 2 attestation, GDPR alignment for EU employee data, and CCPA alignment for California residents. SSO is supported through Okta, Google, and SAML 2.0, with role-based access controls down to the module level. Audit logs cover review-cycle changes, compensation approvals, and admin actions. ISO 27001 is not on the public trust page, so buyers requiring ISO certification should confirm scope directly with Lattice during due diligence.
Lattice Alternatives
The three platforms most often shortlisted alongside Lattice sit at different points on the map.
| Dimension | Lattice | 15Five | Culture Amp |
|---|---|---|---|
| Primary strength | Structured performance reviews plus compensation cycles plus HRIS data layer | Continuous weekly check-ins and lightweight performance management | Engagement-survey science and benchmarking depth |
| Starting price (vendor) | $8 per user per month per module; $4,000 annual minimum | Lower entry price; transparent tier ladder | Quote-based; bundled platform pricing |
| Best for | 200 to 5,000 employee mid-market and enterprise people teams | 50 to 1,000 employee teams running continuous performance | 500+ employee teams whose primary need is engagement analytics |
| Modules | Performance, Goals, Engagement, Grow, Compensation, HRIS, Habits, AI Agent | Performance, Engagement, OKRs, Career Hub, Compensation | Engage, Perform, Develop |
| HRIS | Native HRIS module available | HRIS integrations only; no native HRIS | HRIS integrations only; no native HRIS |
Pick Lattice when performance management plus compensation cycles drive the decision and the team values an HRIS data foundation. Pick 15Five when weekly check-ins and lower entry pricing matter most. Pick Culture Amp when engagement-survey benchmark depth is the primary criterion.
Implementation Plan: Rolling Out Lattice
Single-module deployments typically go live in 3 to 5 weeks. Cross-module rollouts adding Compensation or HRIS run 6 to 10 weeks; the longest path is compensation-cycle configuration plus HRIS data migration. Buyers should plan for a named Lattice implementation manager plus internal change-management capacity for manager adoption.
Recognition-only buyers do not need Lattice. If the primary goal is peer praise plus rewards, the better-fit options are Bonusly, Motivosity, Assembly, Achievers, Workhuman, Reward Gateway, or Perkbox. Onboarding-only buyers should look at Enboarder. For pulse-survey teams, TinyPulse, WorkTango, and Engagedly are common shortlist members. The full employee engagement category page lists 30+ alternatives.
Lattice Buyer FAQs
Is Lattice good for small businesses under 50 employees? Probably not at list price. The $4,000 annual minimum makes Lattice hard to justify under 50 employees; smaller teams typically pick 15Five or a recognition-led platform.
Does Lattice replace a full HRIS like Workday or BambooHR? Lattice has a native HRIS module covering headcount, org charts, time off, and onboarding for small and mid-sized teams. Enterprise buyers usually keep Workday, BambooHR, or HiBob as system of record and connect via the native integration.
Does the Lattice AI Agent require an add-on fee? Lattice has signalled the AI Agent is included with Performance and Engagement subscriptions in 2026; usage limits should be confirmed during the quote stage.
Is monthly billing available? No. Lattice contracts are annual-only and USD-only in 2026.
The Bottom Line
Lattice is the strongest fit when a 200 to 5,000 employee people team wants performance reviews, goals, engagement surveys, growth conversations, and compensation cycles in one connected system with an HRIS data layer underneath. Modular pricing (start at $8 per user per month per module, $4,000 annual minimum) keeps entry cost manageable, and the free Habits bundle adds real manager value. Buyer evidence is solid: 5,000+ organisations including Robinhood, Loom, Duolingo, and Gusto, plus case-study wins like 2x faster reviews at Waterford and 100 percent engagement participation at GoCardless. G2 4.7 across 3,300+ five-star reviews and Capterra 4.5 across 198 reviews back the sentiment. Pass on Lattice if the team is under 50 employees, the primary need is recognition rather than performance management, or engagement-benchmark depth is the single most important criterion.
Frequently Asked Questions
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