Kaseya BMS
by Kaseya
What is Kaseya BMS?
Kaseya BMS is a business management platform built for MSPs. It combines project management, service desk ticketing, time tracking, expense management, and invoicing so service providers run operations from a single connected platform.
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Kaseya BMS Features
Project planning
Task management
Resource management
Time tracking
Budget management
Gantt charts
View All 20 Features
Milestone tracking
Collaboration tools
Document management
Risk management
Issue tracking
Project templates
Reporting and analytics
Customizable dashboards
Email integration
Mobile access
Client portal
Workflow automation
Calendar integration
Notifications and alerts
Kaseya BMS Screenshots
Frequently Asked Questions
Is there a free plan or free trial for Kaseya BMS?
Kaseya BMS does not offer a free plan, but it provides a free trial for users to evaluate the platform before committing.
How much does Kaseya BMS cost?
Kaseya BMS pricing is quote-based and customized based on the number of users, technicians, and specific features required. Contact the Kaseya sales team for detailed pricing information.
What does Kaseya BMS integrate with?
Kaseya BMS integrates with QuickBooks, Xero, Salesforce, Zendesk, Slack, Microsoft Teams, Zapier, and other Kaseya suite products.
Who is Kaseya BMS best for?
Kaseya BMS is best for Managed Service Providers (MSPs), IT service companies, and field service teams, especially small to mid-sized businesses in the IT sector handling projects and service delivery.
What are the best alternatives to Kaseya BMS?
Strong alternatives include ConnectWise Manage for comprehensive PSA features, Autotask PSA for user-friendly automation, HaloPSA for modern interface and affordability, and ServiceNow ITBM for enterprise-scale operations.
Is Kaseya BMS GDPR / SOC 2 compliant?
Compliance information not publicly confirmed.
Does Kaseya BMS have a mobile app?
Yes (iOS and Android).
What do real users say about Kaseya BMS?
Users commend Kaseya BMS for its MSP-focused project and service management, tight integration with Kaseya tools, and mobile support, but some mention a learning curve and desire for more intuitive reporting.
How does Kaseya BMS compare to its top competitor?
Compared to ConnectWise Manage, Kaseya BMS offers superior integration within the Kaseya ecosystem for IT management, while ConnectWise provides broader professional services automation and stronger standalone ticketing capabilities.
Does Kaseya BMS offer customer support?
Yes, Kaseya BMS provides support through phone, email, live chat, a knowledge base, and dedicated account managers, with options varying by subscription level.
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