HelpCrunch
VERIFIEDby HelpCrunch
Live Chat
What is HelpCrunch?
HelpCrunch is a customer communication platform for SaaS and e-commerce combining live chat, email marketing automation, in-app messaging, and a knowledge base. It helps product teams engage users, reduce churn, and support customers from one platform.
Starting at
$15
/Agent/Month
Deployment
Cloud-based
Mobile App
✓ Android
API
✓ Available
HelpCrunch Features
Real time live chat
Automated messages
Chat history
Customizable chat widget
Mobile app
Email integration
View All 51 Features
Knowledge base
In app messaging
Visitor tracking
Canned responses
File sharing
Chat ratings
Team collaboration
Chat routing
Proactive chat
Chat transcripts
Analytics and reporting
Multi language support
Crm integration
Custom chatbots
Google analytics
Webmaster & sitemap
Agent scheduling
Assignment management
Customizable branding
Knowledge database
Offline form
Persistent chat
Proactive invitations
Shortcut messages
Visitor targeting
Visitor banning
Real time monitoring
Automatic greetings
Personal greetings
Customer feedback
Live chat system
Analytics
Contact database
Mailing list management
Email drip campaigns
Communication management
Feedback collection
Click through tracking
Event triggered email
Mailing frequency limits
Newsletter management
Subscribe / unsubscribe
Auto responders
Behavior driven rules
Bounce tracking
HelpCrunch Pricing Plans
Standard - Live chat
$15
/Agent/Month
- 1 Agent
- 3 chat auto messages
- Full chat customization
- 1 Domain or app
- Personal onboarding assistant
POPULAR
Premium - Live chat
$25
/Agent/Month
- Unlimited chat auto messages
- Advanced chat customization
- Chat widget unbranding
- Up to 3 domains or apps
- Personal onboarding assistant
Standard - Live chat + Emails
$29
/Agent/Month
- 1 Agent
- 3 chat auto messages
- Full chat customization
- Up to 5,000 emails
- 1 Domain or app
- Personal onboarding assistant
Premium - Live chat + Emails
$49
/Agent/Month
- Unlimited chat auto messages
- Advanced chat customization
- Chat widget unbranding
- Unlimited email auto messages
- Up to 10,000 emails
- Up to 3 domains or apps
- Personal onboarding assistant