CloudTalk
VERIFIEDby CloudTalk
VOIP
What is CloudTalk?
CloudTalk is a cloud-based call centre for remote sales and support teams. It provides local numbers in 140-plus countries, power dialler, call recording, IVR, real-time dashboards, and native integration with HubSpot, Salesforce, Pipedrive, and Zendesk.
Starting at
$25
/User/Month/Billed Annually
Deployment
Cloud-based
Mobile App
✓ Android
API
✓ Available
CloudTalk Features
Call monitoring
Call recording
Interactive voice response (ivr)
Call queuing
Call routing
Click to call
View All 100 Features
Call transfer
Call analytics
Voicemail
Call conferencing
Call whispering
Call barging
Crm integration
Real time dashboard
Customizable reporting
Automatic call distribution (acd)
Power dialer
Number porting
International numbers
Sms integration
Sms
Training management
Call center
Mobile app
Contact management
Ivr and dial groups
Api integration
Call logs
Smart call tracking
Toll free number
Call management
Applications management
Real time monitoring
Workflow management
Collaboration
Dashboard
Key performance indicators
Caller id
Conferencing
Call center management
Inbound reporting
Ivr / voice recognition
Outbound reporting
Telemarketing management
Voice & data integration
Voip
Activity tracking
Campaign management
Historical reporting
Analytics
Scheduling
Automatic call distribution
Blended call center
Call logging
Call scripting
Inbound call center
Manual dialer
Outbound call center
Queue manager
Virtual call center
Call sharing
Analytical reports
Sentiment analysis
Data analysis
Call reporting
For sales
Call disposition and notes
Personalized greetings
Ivr system
Skill based routing
Data import and synchronization
Audio / video conferencing
Call results
Auto dialing
Speech recognition
Reporting/analytics
Encryption
Auto dialer
Call hold
Call conference
Warm transfer
Blind transfer
Multi lingual ivr
Call hold music
Incoming sms
Outgoing sms
Voicemail transcription
Phone support
Call mute
Archiving
Interactive voice response
Queue management
Statistical analysis
Rating
Call duration
Caller identification
Text to speech
Voice mail
Agency management
Ring groups
CloudTalk Pricing Plans
Starter
$25
/User/Month/Billed Annually
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- 140+ International numbers
- Call Flow Designer
- and more advanced features
POPULAR
Essential
$30
/User/Month/Billed Annually
- All Starter features
- Advanced analytics with unlimited history
- Real-time client dashboard
- One-to-one onboarding session
- Integrations to other systems
- Unlimited concurrent calls
- Skill-based routing
- Smart queueing
- SMS/ Text Messages
Expert
$50
/User/Month/Billed Annually
- All Essetial features
- Salesforce integration
- Power dialer
- Smart Dialer
- Wallboards
- Dedicated account manager
- Speech to text
- Sentiment & CSAT score
- Call Monitoring