SpiceCRM

VERIFIED

by AAC Services

CRM

What is SpiceCRM?

SpiceCRM is an open-source CRM platform for SAP-based enterprises. It provides sales, marketing, and service CRM built on modern web technologies with SAP integration, GDPR compliance, and community-supported development for European enterprise environments.

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SpiceCRM Features

Lead management

Contact management

Opportunity management

Sales forecasting

Email integration

Calendar integration

View All 27 Features

Task management

Document management

Workflow automation

Reporting and analytics

Customizable dashboards

Mobile access

Role based access control

Customer support management

Marketing automation

Social media integration

Third party integrations

Data import/export

Custom fields

Api access

Territory management

Document storage

Lead scoring

Email marketing

Segmentation

Calendar/reminder system

Quotes/proposals

SpiceCRM Pricing Plans

Starter

$250 /Per Month

Out of the Box CRM Functionality
Manage Accounts, Contacts, Leads and execute your Pipeline
Hosted and operated by us as Cloud Service
Deployed on Demand or on Premise
Integrates seamlessly into other Systems (ERP, Backoffice, .)
Flexible role based customization
Add custom functionality
Open Standards
Highly scalable

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SpiceCRM Resources

Frequently Asked Questions

Is there a free plan or free trial for SpiceCRM?

SpiceCRM does not have a free plan. Paid plans start at USD 250 per month, and a free trial might be available for new users to test the platform.

How much does SpiceCRM cost?

SpiceCRM offers a Starter plan at USD 250 per month. Paid plans start at USD 250 and scale based on business needs.

What does SpiceCRM integrate with?

SpiceCRM integrates seamlessly with popular tools like Zapier, Slack, Google Workspace, Microsoft 365, Mailchimp, QuickBooks, Salesforce, and Twilio through its robust API.

Who is SpiceCRM best for?

SpiceCRM is ideal for SAP enterprises, mid-sized to large businesses, sales and marketing teams, and companies needing customizable CRM solutions with features like lead scoring and territory management.

What are the best alternatives to SpiceCRM?

Top alternatives include HubSpot for inbound marketing focus, Salesforce for enterprise-scale features, Zoho CRM for affordability and ease of use, Pipedrive for sales pipeline management, and Freshsales for AI-driven insights.

Is SpiceCRM GDPR / SOC 2 compliant?

For specific compliance certifications, it's recommended to contact SpiceCRM directly or check their security documentation.

Does SpiceCRM have a mobile app?

Yes, SpiceCRM offers a mobile app for both iOS and Android devices, providing on-the-go access to CRM features.

What do real users say about SpiceCRM?

Users praise SpiceCRM for its open-source flexibility, strong SAP integration, and features like task management and email marketing. Some note it requires technical setup knowledge, but overall sentiment highlights its value for customized enterprise use.

How does SpiceCRM compare to its top competitor?

Compared to Salesforce, SpiceCRM stands out as an open-source option tailored for SAP enterprises, offering lower costs and high customizability, while Salesforce provides more out-of-the-box enterprise tools and broader ecosystem support.

Does SpiceCRM offer customer support?

Yes, SpiceCRM provides customer support through email, live chat, a knowledge base, and community forums, with options for phone support on higher plans.