Freshsales
VERIFIEDby Freshworks
CRM
What is Freshsales?
Freshsales is an AI-powered sales CRM for growing teams. It provides AI lead scoring, built-in phone and email, automated deal sequences, pipeline reporting, and native Freshworks integration for sales teams wanting intelligent automation without complexity.
Freshsales Features
Contact management
Lead scoring
Sales pipeline management
Email tracking
Customizable reports
Workflow automation
View All 92 Features
Sales sequences
Territory management
Deal management
Built in phone
Event tracking
Custom fields
Sales goals
Team inbox
Mobile app
Integrations
Web forms
Lead capture
Activity timeline
Role based access
Accounting
Contact manager
Crm & sales dashboards
Crm & sales reports
Crm analytics
Customer support
Developer api
Document management
Email integration
Email marketing / sms marketing
Email templates
Inventory management
Invoice
Lead generation
Marketing automation
Mass email
On demand (saas)
Private cloud
Project management
Supplier and purchase order management
Sales quotes
Task management
Time tracking
Appointment management
Sales forecasting
Sales tracking
Opportunity management
Lead management
Sales force automation
Call recording
Customer database
Multi currency
Dashboard
Ivr / voice recognition
Pipeline management
Campaign management
Scheduling
Quote management
Real time analytics
Import & export data
Workflows management
Inquiry management
Interaction tracking
Product catalog
Customization
Campaign segmentation
Customer segmentation
Access monitoring
Sales pipeline tracking
Sales dashboards & reports
For sales
Email marketing
Live chat
Audience targeting
Segmentation
Sales reports
Document templates
Kanban board
Funnel analysis
Website analytics
Goals / quota management
Scorecards
Visual editor
Split testing
Statistical relevance analysis
Test scheduling
Behavioral mapping
Dynamic maps
Element analytics
Heatmaps
Contact enrichment
Data enrichment
Freshsales Pricing Plans
Free
Free
- Kanban View for Contacts, Accounts, and Deals
- Contact Lifecycle Stages
- Built-in Chat, Email, & Phone
- Email Templates
- Custom Fields
- Sales Dashboard
- Mobile App
- Activity Timeline
- Unique fields
- 24x5 Support
POPULAR
Growth
$9
/User/Month
- Everything in Free, plus
- Web Forms
- SMS & WhatsApp
- Basic Workflows
- Contextual Collaboration with Slack
- Product Catalog
- Curated Reports
- Freshworks Marketplace
- 1 CPQ license
- Basic Call Queues
- Team Inbox
- Custom Domains
- Rotten deals
Pro
$39
/User/Month
- Everything in Growth, plus
- Contact Scoring by Freddy AI
- Custom Sales Activities
- Auto-assignment Rules
- Sales Sequences
- Account Hierarchy
- Multiple Sales Pipelines
- Sales Emails by Freddy AI
- Deal Insights by Freddy AI
- Advanced Workflows
- Custom Reports
Enterprise
$59
/User/Month
- Everything in Pro, plus
- Field-level Permissions
- Custom Modules
- Forecasting Insights by Freddy AI
- Workflows for Custom Modules
- Sandbox
- Audit Logs
- Deal Teams
- Dedicated Account Manager