Skywave CRM
by Skywave • Founded 2016
What is Skywave CRM?
Skywave CRM is a sales and customer relationship management platform for Indian businesses. It manages leads, contacts, deal pipelines, and customer interactions with automation, reporting, and mobile access for Indian sales teams.
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Skywave CRM Features
Contact management
Lead management
Sales pipeline management
Email integration
Task management
Calendar integration
View All 207 Features
Reporting and analytics
Customizable dashboards
Mobile access
Workflow automation
Document management
Customer support ticketing
Social media integration
Third party integrations
Role based access control
Custom fields
Data import/export
Activity tracking
Sales forecasting
Marketing automation
Accounting
Capture leads from twitter/facebooks
Case management
Contact manager
Crm
Crm & sales dashboards
Crm & sales reports
Crm analytics
Crm integration
Customer management
Customer support
Email marketing / sms marketing
Email templates
Event management
Expense tracking
Knowledge management
Lead generation
Marketing analytics
Mass email
On demand (saas)
Payroll management
Performance management
Plug and play integration
Sales quotes
Time tracking
Vendor management
Appointment management
Sales tracking
Opportunity management
Call recording
Data security
Accounts payable
Accounts receivable
Commission management
Work order management
Customer database
Employee management
Call management
Performance metrics
Assignment management
Customizable branding
Live chat system
Document storage
Workflow management
Collaboration
Document indexing
Electronic signature
Multi location
Billing & invoicing
Payment processing
Ad hoc analysis
Ad hoc reports
Budgeting & forecasting
Dashboard
Call center management
Call monitoring
Inbound reporting
Ivr / voice recognition
Outbound reporting
Telemarketing management
Voip
Lead capture
Lead distribution
Pipeline management
Campaign management
Analytics
Scheduling
Knowledge base
Blended call center
Call logging
Call scripting
Inbound call center
Manual dialer
Outbound call center
Third party integration
Calendar management
Client portal
Distributed call recording
Event based notifications
Web forms
Recurring billing
Contact database
Multi campaign
Campaign analysis
Customizable templates
Staff management
Data management
Sales management
Import & export data
Client management
Marketing management
Team management
Customization
Campaign segmentation
Member portal
Customer segmentation
Access monitoring
Attendance tracking
Gamification
Communication management
Sales pipeline tracking
Sales dashboards & reports
Data analysis
Event triggered email
Template management
Call reporting
Multi account management
Time management
Cataloging / categorization
Conversion tracking
Multi site management
Templates
Auto responders
Bill database
Bill importing
Quality control
Customer service analytics
Customer support tracking
Online ticketing
Approval workflow
Completion tracking
Third party integrations
Client database
Reporting & statistics
Due date tracking
Email marketing
Search
Data integration
Live chat
Financial reports
Marketing reports
Appointment reminders
Automated scheduling
Account alerts
Online payment processing
Employee database
Reporting/analytics
Billing portal
Canned responses
Access controls/permissions
Auto dialer
Knowledge base management
Sales reports
Import / export management
Quotes/estimates
Calendar/reminder system
Scheduled / automated reports
Workflow configuration
Compliance tracking
Quotes/proposals
Collections management
Recurring/subscription billing
Marketing automation integration
Financial reporting
Online calendar
Campaign personalization
Customer profiles
Data source integrations
Account based marketing
Document retention
Case notes
Communication tracking
Search/filter
E forms
Knowledge library
Relationship tracking
Real time chat
Multiple site management
Audience segmentation
Interactive voice response
Queue management
Alerts / escalation
Analytics/roi tracking
Drip campaigns
Contact import/export
Mobile optimized emails
Wysiwyg email editor
Text messaging
Sales intelligence
Automated quoting
Team assignments
Ticket/issue tracking
Lead database integration
Data extraction
Lead notifications
Interactive
Quotes / proposals
Skywave CRM Pricing Plans
Full Access Plan
$75
/User/Month
- Full Customization
- Platinum Customer Service
- Development Services
- Hands On Set-up
Skywave CRM Screenshots
Frequently Asked Questions
Is there a free plan or free trial for Skywave CRM?
Skywave CRM does not offer a free plan, but a free trial might be available for new users to test its features.
How much does Skywave CRM cost?
Skywave CRM offers a Full Access Plan at USD 75 per user per month. Paid plans start at USD 75 per user per month.
What does Skywave CRM integrate with?
Skywave CRM supports integrations with tools like Zapier, Slack, Google Workspace, QuickBooks, Mailchimp, Salesforce, and Microsoft Outlook through its API.
Who is Skywave CRM best for?
Skywave CRM is ideal for small to medium-sized businesses in India, especially sales teams, customer service managers, and marketing professionals handling customer relationships and sales pipelines.
What are the best alternatives to Skywave CRM?
Great alternatives include Zoho CRM for extensive customization and India-focused features, Freshsales for built-in calling and email tools, Pipedrive for simple sales pipeline management, HubSpot CRM for free inbound marketing integration, and Salesforce for enterprise-scale operations.
Is Skywave CRM GDPR / SOC 2 compliant?
For specific compliance certifications, it's recommended to contact Skywave CRM directly or check their security documentation.
Does Skywave CRM have a mobile app?
Skywave CRM may offer mobile access through a responsive web app or dedicated mobile applications. Confirm with the provider for the latest mobile options.
What do real users say about Skywave CRM?
Users praise Skywave CRM for its intuitive interface, strong activity tracking, and features tailored for Indian businesses like account alerts and appointment management. Some note it excels in sales automation, though a few mention occasional delays in support responses for complex setups.
How does Skywave CRM compare to its top competitor?
Compared to Zoho CRM, Skywave CRM offers focused sales and customer management for Indian markets with solid access controls and analytics, while Zoho provides more global scalability, advanced automation, and a wider app marketplace at similar pricing.
Does Skywave CRM offer customer support?
Skywave CRM provides customer support through email, live chat, a knowledge base, and phone assistance for premium users, ensuring help is available during business hours.
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