Service CRM (Crm-India)
VERIFIEDby idk it solutions
CRM
What is Service CRM (Crm-India)?
Service CRM by Crm-India is an after-sales service and customer relationship management platform for Indian businesses. It manages service calls, warranty tracking, AMC contracts, spare parts, and customer feedback for comprehensive service business management.
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Service CRM (Crm-India) Features
Customer management
Service ticket management
Mobile app
Amc management
Inventory management
Quotation management
View All 25 Features
Invoicing
Payment collection
Service scheduling
Field service management
Gps tracking
Service contract management
Customer feedback
Reports and analytics
Technician management
Service history
Email integration
Sms integration
Multi user access
Customizable dashboard
Crm & sales dashboards
Crm & sales reports
Customer support
Email marketing / sms marketing
Customer database
Service CRM (Crm-India) Pricing Plans
Service CRM (Crm-India) Screenshots
Frequently Asked Questions
Is there a free plan or free trial for Service CRM (Crm-India)?
No free plan is confirmed for Service CRM (Crm-India), but a free trial might be available for new users. Paid plans start at USD 139 one-time.
How much does Service CRM (Crm-India) cost?
Service CRM (Crm-India) offers a Standard plan at USD 139 one-time. Paid plans start at USD 139.
What does Service CRM (Crm-India) integrate with?
Service CRM (Crm-India) integrates with popular tools like Zapier, Mailchimp, Google Workspace, QuickBooks, Twilio, WhatsApp Business, and Google Calendar, making it easy to connect with your existing workflow.
Who is Service CRM (Crm-India) best for?
Service CRM (Crm-India) is ideal for small to medium-sized businesses in India, especially those in service industries focusing on after-sales support, sales teams managing customer relationships, and companies needing localized CRM for customer data, support, and marketing.
What are the best alternatives to Service CRM (Crm-India)?
Top alternatives include Zoho CRM for robust India-focused features and scalability, Freshsales for intuitive sales automation, Pipedrive for simple pipeline management, HubSpot CRM for free entry-level tools with marketing integration, and Salesforce for enterprise-level customization.
Is Service CRM (Crm-India) GDPR / SOC 2 compliant?
For specific compliance certifications, it's recommended to contact Service CRM (Crm-India) directly or check their security documentation.
Does Service CRM (Crm-India) have a mobile app?
Yes, Service CRM (Crm-India) has a mobile app available for Android devices.
What do real users say about Service CRM (Crm-India)?
Users praise Service CRM (Crm-India) for its straightforward after-sales service management tailored to the Indian market, easy-to-use dashboards, and effective SMS and email marketing tools. Some mention it excels in customer support tracking, though a few note limitations in advanced reporting or integrations compared to global CRMs.
How does Service CRM (Crm-India) compare to its top competitor?
Compared to Zoho CRM, Service CRM (Crm-India) is more affordable with a one-time USD 139 fee and focuses specifically on after-sales service in India, while Zoho offers broader scalability, more integrations, and subscription pricing starting higher but with extensive features for growing businesses.
Does Service CRM (Crm-India) offer customer support?
Yes, Service CRM (Crm-India) provides customer support through email, phone, and a knowledge base, helping users with setup, troubleshooting, and feature questions promptly.
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