NinjaChat
by Botup by 500apps
Live Chat
What is NinjaChat?
NinjaChat is a live chat platform for customer support teams focused on speed and resolution quality. It provides real-time chat, automated greetings, canned responses, visitor tracking, and performance analytics to help support teams achieve fast first-contact resolution.
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NinjaChat Features
Real time chat
Customizable chat widgets
Chat transcripts
Visitor tracking
Proactive chat invitations
Canned responses
View All 75 Features
File sharing
Chat routing
Chat tags
Chat analytics
Multi language support
Mobile app
Integration with crm
Chatbot integration
Offline messaging
Agent performance reports
Visitor information
Typing indicator
Chat history
Custom branding
Crm
Performance management
Lead management
Contact management
Call recording
Customer database
Agent scheduling
Customizable branding
Proactive invitations
Shortcut messages
Transfers / routing
Visitor targeting
Real time monitoring
Live chat system
Workflow management
Website management
Lead capture
Lead scoring
Lead nurturing
Analytics
Multiple brands products
Help desk management
Contact database
Multi channel management
Website visitor tracking
Customer segmentation
Communication management
Multi channel communication
Predictive analytics
Template management
Chat / messaging
Customer service analytics
Customer support tracking
Screen sharing
Third party integration
Live chat
Drag & drop
Customer experience management
Multi channel collection
Text analysis
Geo targeting
Proactive chat
Multi website support
Chat widget
Content management
Segmentation
Real time chat
Chatbot
Process/workflow automation
Code free development
For websites
Multi language
Search/filter
Lead notifications
Transfers/routing
NinjaChat Pricing Plans
500apps
$15
/Per Month
- Multi-channel support
- UI Theming
- Advance reports
- Chatbot software
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