Live2Support
by ProProfs
What is Live2Support?
Live2Support is a live chat software for businesses that need real-time customer engagement on their websites. It enables support agents to chat with visitors, manage multiple conversations simultaneously, and track customer history for personalized support.
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Live2Support Features
Real time visitor monitoring
Proactive chat invitations
Customizable chat windows
Canned responses
File transfer
Chat transcripts
View All 20 Features
Visitor tracking
Multi language support
Mobile compatibility
Third party integrations
Chat routing
Agent performance reports
Visitor banning
Ssl encryption
Offline messaging
Co browsing
Chat transfer
Pre chat forms
Post chat surveys
Typing indicator
Live2Support Pricing Plans
BRONZE
$95
/Per Year
- 1 Operator
- Unlimited Chats
- Web/Desktop/Mobile App
- Monitor Multiple Websites
- Visitor Profiles
- Basic Reporting
POPULAR
SILVER
$179
/Per Year
- Includes All Bronze Features
- 2 Operators
- Unlimited Proactive Chats
- Place Multiple Chat Icons
- File Transfer
- IP Blocking
- Geo location
- Auto Greetings
- Emoticons
GOLD
$380
/Per Year
- Includes All Silver Features
- 3 Operators
- $120 Yearly per Additional Operator
- Chat Sharing
- Administrator Chat Monitoring
- Track Operator Performance
- Snapshots
- Operator Auto Logout
- Cobrowsing
- Enterprise Reporting
Live2Support Resources
Frequently Asked Questions
Is there a free plan or free trial for Live2Support?
There is no free plan available for Live2Support. Paid plans start at USD 95 per year. It offers a 14-day free trial to test the features.
How much does Live2Support cost?
Live2Support offers three paid plans: Bronze at USD 95 per year, Silver at USD 179 per year, and Gold at USD 380 per year.
What does Live2Support integrate with?
Live2Support integrates with popular tools like Slack, Salesforce, Zapier, HubSpot, WordPress, Shopify, Mailchimp, and Google Analytics.
Who is Live2Support best for?
Live2Support is best for small to medium-sized businesses in e-commerce, education, and customer service industries. It suits support teams, sales reps, and website owners needing real-time chat.
What are the best alternatives to Live2Support?
Top alternatives include Intercom for advanced AI features and personalization, LiveChat for robust reporting and customization, Zendesk Chat for enterprise-scale support, Tidio for affordable bots, and Drift for conversational marketing.
Is Live2Support GDPR / SOC 2 compliant?
Compliance information not publicly confirmed.
Does Live2Support have a mobile app?
Yes, Live2Support has a mobile app available for iOS and Android.
What do real users say about Live2Support?
Users praise Live2Support for its ease of setup, reliable real-time chat, and affordable pricing. Common feedback highlights proactive chat invitations and good customization, though some note limited advanced analytics.
How does Live2Support compare to its top competitor?
Compared to LiveChat, Live2Support is more budget-friendly with annual plans starting at USD 95, while LiveChat offers monthly billing and stronger mobile features but at a higher cost.
Does Live2Support offer customer support?
Yes, Live2Support provides customer support via live chat, email, phone, and a knowledge base to assist users.
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