HelpOnClick
by HelpOnClick, Inc
Live Chat
What is HelpOnClick?
HelpOnClick is a live chat and helpdesk platform for small and mid-size businesses. It combines real-time website chat with ticket management, canned responses, visitor monitoring, and a virtual chat agent for businesses managing support and sales inquiries.
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HelpOnClick Features
Real time visitor monitoring
Customizable chat widget
Proactive chat invitations
Canned responses
File transfer
Chat history
View All 24 Features
Visitor tracking
Multi language support
Mobile app
Third party integrations
Chat routing
Agent performance reports
Offline messaging
Pre chat forms
Post chat surveys
Typing indicator
Chat transcripts
Visitor banning
Ssl encryption
Customizable branding
Agent scheduling
Proactive chat
Supervise chats
Virtual assistant
HelpOnClick Resources
Frequently Asked Questions
Is there a free plan or free trial for HelpOnClick?
HelpOnClick does not offer a permanent free plan, but it provides a 14-day free trial to test the platform.
How much does HelpOnClick cost?
HelpOnClick offers the Solo plan at USD 19 per month for 1 operator, the Team plan at USD 49 per month for up to 5 operators, the Business plan at USD 99 per month for up to 15 operators, and custom Enterprise pricing.
What does HelpOnClick integrate with?
HelpOnClick integrates with Zapier, Slack, Salesforce, HubSpot, Shopify, Facebook Messenger, WhatsApp, and Mailchimp.
Who is HelpOnClick best for?
HelpOnClick is best for small and medium-sized businesses, growing e-commerce stores, customer support teams, and sales departments needing live chat and helpdesk features.
What are the best alternatives to HelpOnClick?
Top alternatives include LiveChat for advanced customization, Intercom for AI-powered bots, Zendesk for comprehensive helpdesk tools, Tidio for budget-friendly options with a free plan, and Drift for conversational marketing.
Is HelpOnClick GDPR / SOC 2 compliant?
Compliance information not publicly confirmed.
Does HelpOnClick have a mobile app?
Whether HelpOnClick has a mobile app is unknown.
What do real users say about HelpOnClick?
Users generally praise HelpOnClick for its easy setup, affordable pricing, and effective proactive chat, though some mention it could improve on advanced analytics and mobile experience.
How does HelpOnClick compare to its top competitor?
Compared to Intercom, HelpOnClick is more affordable and quicker to implement for SMBs, while Intercom excels in sophisticated AI features and detailed reporting for larger enterprises.
Does HelpOnClick offer customer support?
Yes, HelpOnClick offers support via live chat, email, a knowledge base, video tutorials, and a community forum.
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