Hire Aiva

Hire Aiva: Real Estate Lead Conversion Built Around Speed

Hire Aiva is a real estate lead conversion platform that pairs live human concierges with technology to contact, engage, and qualify incoming leads within 1 minute of submission, 24 hours a day, 7 days a week. The company operates under the tagline "The Sleepless Agent" and positions Aiva as the first line of contact that residential real estate agents need but cannot practically maintain themselves around the clock.

Rather than replacing an agent's CRM, Hire Aiva sits upstream of it: Aiva handles the initial outreach and qualification work, then pushes qualified lead data and activity notes back into the agent's existing CRM system. This means the tool adds to an agent's current workflow rather than requiring a platform migration. As of 2026, Hire Aiva serves 700+ real estate agents and teams in the United States and Canada.

Who Should Use Hire Aiva?

Hire Aiva is built for residential real estate agents, teams, and small brokerages where lead response speed and consistent follow-up are the main barriers to conversion.

• Individual agents who receive leads from online portals and cannot respond within the first minute of submission
• Teams with ISAs (inside sales agents) who want to automate initial outreach before human handoff
• Agents or brokers running paid lead sources (Zillow, Realtor.com, and similar) where fast response is the primary conversion lever
• Agents in high-volume markets who generate more leads than they can personally follow up with
• Brokerages that want to standardize their lead conversion process across multiple agents without hiring additional staff
• Teams that work buyers, sellers, renters, and IDX leads from different sources and need a single intake system

Hire Aiva is not a strong fit for: agents who primarily work by referral and receive few inbound digital leads; teams that want to handle all lead contact internally; or teams where all leads are already qualified before reaching the agent.

Hire Aiva Key Features

Hire Aiva provides a focused set of features built around the lead qualification and follow-up workflow:

• 200+ lead source integrations: accepts leads from over 200 real estate lead sources out of the box, including buyers, sellers, renters, and IDX leads; setup takes minutes per source
• Sub-minute response time: Aiva contacts new leads within 1 minute of submission, 24/7/365, using text message, email, phone calls, and voicemails
• Long-term follow-up: for leads that do not respond immediately, Aiva sends up to 20 touchpoints over 1 year across varied times of day to maximize contact rates
• Human concierge qualification: when a lead replies to Aiva's outreach, a live human concierge takes over the conversation to qualify the lead before passing it to the agent
• Real-time CRM sync: all Aiva activity, conversations, and qualification notes are synced back to the agent's CRM system automatically
• Instant notifications: agents receive hot lead alerts via email, text, and push notification the moment a lead is qualified and ready for follow-up
• Customizable outreach scripts: agents can customize how Aiva communicates based on lead source type, lead type (buyer, seller, renter), and preferred tone
• Mobile apps: native iOS and Android apps give agents access to their leads and Aiva conversations on the go
• Conversion reports: shows which lead sources are converting at the best rate so agents can adjust their advertising spend accordingly
• Team and ISA support: multiple agents and inside sales staff can operate on the same Aiva account
• Optional calling and voicemail add-on: voice outreach via phone calls and voicemails is available as an upgrade on top of the core text and email follow-up

How Hire Aiva Works

The Hire Aiva workflow runs in three stages: intake, outreach, and handoff.

During intake, an agent adds their lead sources to Hire Aiva by copying their custom Aiva email address into each lead source notification. When a new lead arrives from Zillow, Realtor.com, an IDX form, or any of the 200+ supported sources, the lead is automatically routed to Aiva for immediate contact.

During outreach, Aiva contacts the lead within 1 minute via text and email. If the lead does not respond, Aiva continues following up at optimized intervals for up to 1 year, making a total of 20 touchpoints. All messages use customizable scripts matched to the lead type and source. Calling and voicemail follow-up is available as an optional add-on.

When a lead responds and shows genuine intent, a live human concierge steps into the conversation to qualify the buyer or seller. The concierge asks qualifying questions, captures motivation and timeline details, and passes a warm, qualified lead back to the agent with full context. The agent receives an instant notification and can access the full conversation history in their CRM or in the Hire Aiva mobile app.

Hire Aiva Lead Source Compatibility

Hire Aiva accepts leads from over 200 real estate lead sources. Integration requires copying the Aiva custom email address into the notification settings of each lead source, which typically takes under 5 minutes per source. Lead sources can be turned on or off at any time from the Hire Aiva dashboard.

The platform supports all major lead types: buyer leads, seller leads, renter leads, and IDX-generated leads. Custom outreach scripts can be configured per lead source so that a Zillow buyer lead receives different messaging than a listing inquiry from the agent's own website.

For agents running paid campaigns on platforms not in the standard 200+ list, the Hire Aiva team can advise on custom intake options during the setup process.

Hire Aiva Follow-Up System

Speed is the primary conversion variable for online real estate leads. Research consistently shows that leads contacted within the first minute of submission convert at dramatically higher rates than leads called back hours later. Hire Aiva is built specifically to win the speed-to-lead problem without requiring the agent to be available around the clock.

For leads that do not respond to the initial outreach, Hire Aiva continues following up for up to 1 year. The system makes 20 touchpoints spread across varied times of day and days of the week to avoid the predictable patterns that lead to leads ignoring messages. According to Hire Aiva, this follow-up depth can double agent contact rates compared to standard agent-managed follow-up.

The follow-up cadence, message copy, and timing are all customizable, so agents who prefer more aggressive or more conservative outreach can adjust the behavior to match their market and their brand voice.

Hire Aiva Pricing and Plans

Hire Aiva does not publish pricing tiers on its public website. Pricing is discussed during a demo call, and plans are customized based on the number of agents, lead volume, and whether the calling and voicemail add-on is included.

Agents can sign up for a free account at hireaiva.com before booking a demo to explore the setup process. Demo calls take approximately 10 minutes according to the Hire Aiva website. Setup after sign-up takes between 5 and 10 minutes.

Hire Aiva Platform Integrations

Hire Aiva is designed to sync activity back into the agent's existing CRM rather than replace it. The real-time activity sync pushes all Aiva outreach, responses, and qualification notes into the CRM system the agent already uses. This keeps the agent's CRM as the record of truth while Hire Aiva handles the front-end contact and qualification work.

On the intake side, Hire Aiva accepts leads from 200+ real estate lead sources, which means agents can route leads from paid platforms, IDX forms, brokerage websites, and third-party portals into a single Aiva account for unified follow-up tracking.

Mobile apps are available for iOS and Android, allowing agents to receive hot lead notifications and review Aiva conversation history from any device. The apps also support managing multiple agents and ISAs operating on the same account.

Hire Aiva Pros and Cons

Pros:

• Contacts leads within 1 minute, 24/7/365, without requiring the agent to be available
• Human concierges handle the actual qualification conversation, not a bot, which improves lead trust and response quality
• 200+ lead source integrations with fast, non-technical setup
• Up to 20 touchpoints over 1 year means no lead falls off the radar due to agent workload
• Works alongside the agent's existing CRM rather than replacing it
• Mobile apps give agents real-time access to qualified leads on the go
• Serves 700+ agents in the US and Canada with a track record in residential real estate

Cons:

• Pricing is not published publicly and requires a demo call
• Not a full CRM: agents still need a separate CRM for contact management, pipeline tracking, and transaction management
• Best value for agents with a steady inbound lead flow; limited value for referral-only or low-volume agents
• Calling and voicemail features are an optional add-on at additional cost

How Hire Aiva Compares to Other Real Estate Lead Tools

Hire Aiva occupies a specific niche in the real estate technology stack: it is a lead conversion service rather than a full CRM platform. This positions it differently from most tools buyers encounter when evaluating real estate CRM software.

• Follow Up Boss and Wise Agent are full CRM platforms that also include follow-up automation, but follow-up is agent-managed rather than handled by a live concierge team
• Zurple automates email and text follow-up for IDX leads using behavioral triggers, but does not use live human concierges for qualification
• MoxiEngage is a brokerage-first CRM focused on agent accountability and pipeline management rather than lead response speed
• Tenant Turner focuses on rental lead screening and scheduling rather than buyer and seller lead conversion
• Realeflow targets real estate investors needing off-market deal pipelines, not residential agent lead conversion

For agents who specifically struggle with lead response speed and follow-up consistency, Hire Aiva's human concierge model addresses a different problem than most CRM automation features. Agents using Hire Aiva typically still need a CRM for the pipeline and contact management work that Aiva does not provide.

Hire Aiva Setup and Onboarding

Setup for Hire Aiva is described as taking between 5 and 10 minutes after signing up. The process involves creating an account, connecting lead sources by forwarding lead notifications to the agent's custom Aiva email address, and configuring outreach scripts for each lead type.

Hire Aiva's customer support team assists with onboarding, including setup for less common lead sources and customization of scripts. The platform supports 200+ lead sources out of the box with documented setup instructions for each.

Because Hire Aiva connects to an agent's existing CRM through activity sync rather than replacing the CRM, there is no data migration required. Agents continue using their CRM as normal and see Aiva's activity notes appear automatically.

What Real Buyers Report About Hire Aiva

Hire Aiva's website features a testimonial from Kerry Davis, who described Aiva as the first line of contact with incoming leads and highlighted the live-person response as critical for conversion: "The biggest thing is its a live person responding to our leads every single time, that is very critical for lead conversion." The platform currently serves 700+ real estate agents across the United States and Canada.

The 10-day consistent follow-up window that Hire Aiva cites is a known pain point in online real estate lead management. Most agents stop following up with leads within 1-3 attempts, which means a large share of lead spend is lost to lack of persistence. Hire Aiva's 20-touchpoint follow-up over 1 year is designed to capture leads that respond to later outreach after the agent would have moved on.

The combination of sub-minute response time and live human qualification is the key factor buyers cite when evaluating Hire Aiva against fully automated alternatives. Leads contacted by a real person in the first minute of inquiry report higher trust and willingness to engage compared to fully automated chatbot responses, which affects downstream conversion rates.

Buyers comparing tools should confirm which CRM systems Hire Aiva syncs with during their demo call, since the quality and completeness of the CRM sync determines how much manual data entry the agent saves.

Is Hire Aiva Worth It?

Hire Aiva is worth evaluating for agents and teams with a steady flow of digital leads who are losing conversions due to slow response time, inconsistent follow-up, or inadequate staffing for around-the-clock lead management.

The core value proposition is clear: a live person contacts the lead within 1 minute, 24/7, and follows up for up to 1 year. For agents spending on Zillow Premier Agent, Realtor.com leads, or paid social campaigns, the cost of Hire Aiva can be justified by recovering even a small percentage of leads that would have otherwise gone cold.

For agents primarily working by referral who receive fewer than 5-10 inbound digital leads per month, Hire Aiva is unlikely to provide enough volume to justify the investment. In that case, a full-featured CRM with built-in automated follow-up may serve the full workflow better.

Agents evaluating the real estate CRM software market should decide whether their primary problem is lead conversion speed (where Hire Aiva excels) or full-pipeline management (where platforms like MoxiEngage or RealtyBackOffice are more purpose-built). Many agents ultimately use Hire Aiva alongside a CRM rather than instead of one.

Verified on 2026-06-12. All facts sourced from hireaiva.com. Author: Nirula Patel.