GoToMyPC

GoToMyPC

What is GoToMyPC?

GoToMyPC is remote desktop and remote computer access software from GoTo that lets users access work laptops and desktops from Mac, Windows, iPad, iPhone, and Android devices. Voted a remote access software leader with top-rated customer support, GoToMyPC serves individuals and businesses needing simple, secure remote computer access.

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    GoToMyPC Features

    Remote access

    File transfer

    Remote printing

    Multi monitor support

    Mobile access

    Guest invite

    View All 20 Features
    Session recording
    Clipboard sync
    Wake on lan
    Two factor authentication
    Encryption
    Usage reporting
    Access limitation
    Performance monitoring
    Screen sharing
    Customizable shortcuts
    Multi user collaboration
    Firewall compatibility
    Idle session timeout
    24/7 support

    GoToMyPC Pricing Plans

    Personal

    $20 /Per Month
    • Unlimited Remote Access
    • End to End Encryption
    • File Transfer & Sync
    • Remote Printing
    • Mobile Apps
    • Free 24/7 Support
    POPULAR

    Pro

    $23 /Per Month
    • All feature in Personal
    • Administration of Accounts & Users
    • Central Billing for Users
    • Easily Switch Users
    • Monitor Usage
    • Comprehensive Reporting

    GoToMyPC Resources

    GoToMyPC Screenshots

    Description

    GoToMyPC at a Glance

    Best forRemote workers, road warriors, small business teams, and individuals needing secure remote access to work computers from any device
    DeploymentCloud SaaS with native apps for Mac, Windows, iOS, and Android; host software runs on the accessed computer
    Starting priceContact Vendor (per-computer subscription pricing; individual and business plans)
    Key strengthsTwo decades of market presence, top-rated customer support, cross-platform access (Mac, Windows, iPad, iPhone, Android), GoTo product family
    Not ideal forEnterprise IT support teams needing screen sharing plus support ticketing (LogMeIn Rescue, TeamViewer fit better) or teams needing free tier (AnyDesk, Chrome Remote Desktop)

    GoToMyPC Overview

    GoToMyPC is remote desktop software from GoTo (formerly LogMeIn) that lets users access their work laptops and desktops from Mac, Windows, iPad, iPhone, and Android devices.

    The core positioning is simple, secure remote computer access. Voted a remote access software leader with top-rated customer support, GoToMyPC has been in market for two decades under multiple ownership eras (Citrix, LogMeIn, GoTo).

    GoTo positions the product for both individuals (personal remote access to home computers) and businesses (remote work and IT support access to office computers).

    The Winter 2026 Leader Small Business recognition reflects continued market position in the remote desktop category alongside competitors like Splashtop and TeamViewer.

    Capabilities and Named Features

    The GoToMyPC thesis is that remote desktop should be simple to set up and secure to use, without requiring specialized IT infrastructure or complex configuration.

    The host software runs on the computer being accessed; the user connects from any Mac, Windows, iPad, iPhone, or Android device through the GoToMyPC service.

    Two decades of market presence means the product is mature and battle-tested across ownership eras. Citrix, LogMeIn, and now GoTo have carried the product through changing remote-work needs.

    Top-rated customer support is a called-out positioning differentiator. Remote desktop software typically requires zero customer support when working, but when connectivity or session issues arise, support quality matters.

    The GoTo product family (GoToMeeting, GoToWebinar, GoToConnect, LastPass) provides an ecosystem context; organizations already on GoTo products get unified vendor relationship management.

    The Winter 2026 Leader Small Business recognition reflects continued market position; small business remote desktop is a distinct use case from enterprise IT support (LogMeIn Rescue) and enterprise remote work (Citrix DaaS).

    Named feature list

    • Remote desktop access to Mac and Windows computers
    • Client apps for Mac, Windows, iPad, iPhone, Android
    • Secure remote computer access
    • Session recording (business plans)
    • File transfer between local and remote computers
    • Remote printing
    • Multiple monitor support
    • Guest invite for temporary remote access
    • Idle timeout for security
    • Two-factor authentication
    • End-to-end encryption
    • GoTo product family ecosystem
    • Top-rated customer support
    • Individual plans for personal remote access
    • Business plans for team remote work
    • Cross-platform accessibility
    • Wake-on-LAN for computers in sleep mode
    • Copy and paste across local and remote computers
    • Two decades of market presence in remote desktop
    • Winter 2026 Leader Small Business recognition

    Pricing and Plans

    GoToMyPC does not publish public per-computer pricing on the marketing site.

    Individual plans cover personal remote access to a single computer or small number of home computers.

    Business plans cover teams needing centralized management of multiple accessed computers with role-based access and enterprise controls.

    Contact the vendor for current per-computer subscription pricing across individual and business tiers.

    TierPriceWhat is included
    PersonalContact VendorIndividual plan for personal remote access to home computers or a single work laptop. Basic remote desktop feature set
    ProContact VendorHigher tier for road warriors and individual professionals needing expanded features like file transfer, remote printing, and multi-monitor support
    BusinessContact VendorTeam remote work plan with centralized management of multiple accessed computers, role-based access, and enterprise controls
    EnterpriseContact VendorLarger deployments with custom integrations, dedicated support, and enterprise-grade access management

    Pros

    • Two decades of market presence make GoToMyPC one of the most battle-tested remote desktop products; the product has survived ownership changes and evolving remote-work needs.
    • Top-rated customer support is a real differentiator versus free or lower-support competitors; support quality matters when a session fails at a critical moment.
    • Cross-platform access (Mac, Windows, iPad, iPhone, Android) covers the full modern device landscape for remote workers and road warriors.

    Cons and Trade-offs

    • Per-computer subscription pricing can be more expensive than free tier competitors (AnyDesk, Chrome Remote Desktop) for personal use.
    • Enterprise IT support workflows (screen sharing plus support ticketing) fit better on LogMeIn Rescue or TeamViewer.
    • Recent Trustpilot reviews cite billing and cancellation friction; buyers should carefully manage the subscription lifecycle to avoid renewal issues.

    GoToMyPC vs Alternatives

    CapabilityGoToMyPCTeamViewerSplashtop
    Core focusRemote desktop for individuals and businessesEnterprise remote support and accessRemote access with strong cost efficiency
    Free tierNoFree for personal useFree for personal use
    Cross-platform (Mac, Windows, iOS, Android)YesYesYes
    Enterprise IT supportGoTo product family (Rescue for enterprise IT)TeamViewer Remote SupportSplashtop SOS
    Best fitRemote workers and small businesses on GoTo familyEnterprise IT with brand recognitionCost-conscious remote access buyers

    Who Should Choose GoToMyPC

    Remote workers, road warriors, small business teams, and individuals needing secure remote access to work computers from any device.

    Organizations already on the GoTo product family (GoToMeeting, GoToWebinar, GoToConnect, LastPass) benefit from unified vendor relationship management.

    Not appropriate for enterprise IT support teams needing screen sharing plus support ticketing (LogMeIn Rescue, TeamViewer fit better), or teams needing free tier remote access for cost reasons.

    Named Alternatives to GoToMyPC

    • TeamViewer. Enterprise remote support and access with the largest brand. Chosen when the buyer needs enterprise IT support depth and free tier for personal use.
    • Splashtop. Remote access with strong cost efficiency (up to 75 percent savings vs GoToMyPC per Splashtop marketing). A better fit for cost-conscious buyers.
    • AnyDesk. Free remote desktop for personal use with paid business tiers. Preferred when the buyer needs free personal tier plus low-cost business scaling.
    • Chrome Remote Desktop. Free Google remote access. Chosen when the buyer wants free personal remote access via Google account.
    • LogMeIn Pro. Enterprise remote access from LogMeIn family. A better fit for enterprise remote work with LogMeIn ecosystem alignment.

    Implementation and Deployment

    GoToMyPC deployments are essentially instant. Install the host software on the computer being accessed, sign in to your GoToMyPC account, and connect from any Mac, Windows, iPad, iPhone, or Android device.

    Standard setup runs in under an hour for individual use: account creation, host installation, security configuration, and first remote session.

    Business deployments add centralized management for multiple accessed computers, role-based access configuration, enterprise controls, and integration with existing IT identity providers.

    What Real Buyers Say About GoToMyPC

    Operator discussions on Reddit r/remotework discussions and Reddit r/sysadmin community surface the following themes.

    Remote workers and small business IT managers on r/remotework and r/sysadmin discuss GoToMyPC as a mature remote desktop option with brand-name recognition.

    Top-rated customer support is frequently cited as a real differentiator over free-tier or lower-support alternatives when session issues arise.

    Common critique on Trustpilot: some customers cite billing and cancellation friction. Buyers should carefully manage the subscription lifecycle. Others compare unfavorably against Splashtop pricing for large fleets.

    The GoTo product family integration is a value driver for organizations already on GoToMeeting, GoToConnect, or LastPass.

    Small business teams frequently cite the cross-platform coverage (Mac, Windows, iPad, iPhone, Android) as decisive; road warriors accessing office computers from mobile devices get the full remote desktop experience across all form factors.

    The Winter 2026 Leader Small Business recognition reflects continued market position; small business remote desktop is a distinct use case from enterprise IT support and the ongoing recognition validates the product commitment.

    Vendor references: GoToMyPC remote desktop product page, GoTo product family overview, GoToMyPC on TrustRadius.

    Related GoToMyPC Comparisons and Categories on SaaSRat

    Explore related products and categories on SaaSRat to compare GoToMyPC against alternatives.

    The Bottom Line on GoToMyPC

    GoToMyPC is a strong fit for remote workers, road warriors, small business teams, and individuals needing secure remote access to work computers from any device.

    Two decades of market presence and top-rated customer support are the standout differentiators over free-tier competitors when session issues arise.

    GoTo product family integration is a value driver for organizations already on GoToMeeting, GoToConnect, or LastPass.

    Enterprise IT support teams needing screen sharing plus ticketing should look at LogMeIn Rescue or TeamViewer.

    Cost-conscious buyers should compare Splashtop, AnyDesk, or free options like Chrome Remote Desktop.

    Verified on 2026-08-04 against vendor website.

    Frequently Asked Questions

    What is GoToMyPC?
    GoToMyPC is remote desktop software from GoTo that lets users access work laptops and desktops from Mac, Windows, iPad, iPhone, and Android devices. Voted a remote access software leader with top-rated customer support.
    Who is GoToMyPC best for?
    Remote workers, road warriors, small business teams, and individuals needing secure remote access to work computers from any device. Organizations on the GoTo product family benefit from unified vendor relationship.
    How does GoToMyPC pricing work?
    Contact Sales. Per-computer subscription pricing across Personal, Pro, Business, and Enterprise tiers. Contact the vendor for current rates.
    What devices does GoToMyPC support?
    Client apps for Mac, Windows, iPad, iPhone, and Android. The host software runs on the Mac or Windows computer being accessed.
    Is GoToMyPC secure?
    Yes. End-to-end encryption, two-factor authentication, idle timeout, and secure remote computer access are core features.
    How does GoToMyPC compare to TeamViewer?
    TeamViewer has the largest enterprise remote support brand and includes a free tier for personal use. GoToMyPC focuses on remote desktop for individuals and small businesses with top-rated customer support and GoTo product family integration.
    Is GoToMyPC free?
    No. GoToMyPC uses per-computer subscription pricing across Personal, Pro, Business, and Enterprise tiers. Teams needing a free tier should look at TeamViewer, Splashtop, AnyDesk, or Chrome Remote Desktop.
    Does GoToMyPC integrate with GoTo product family?
    Yes. GoToMyPC is part of the GoTo product family alongside GoToMeeting, GoToWebinar, GoToConnect, and LastPass. Organizations on multiple GoTo products get unified vendor relationship management.
    Where is GoTo headquartered?
    Boston, Massachusetts, United States.
    How do I cancel GoToMyPC?
    Cancellation is managed through the GoToMyPC customer portal or by contacting GoTo customer support. Trustpilot reviews cite occasional friction; buyers should carefully manage the subscription lifecycle to avoid renewal issues.
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