Splashtop

Splashtop at a Glance

Splashtop Pros and Cons in 2026

Where Splashtop Stands Out

Performance that feels like sitting at the desk. The Performance plan delivers 240 FPS streaming with 4:4:4 true color fidelity and high-quality audio. For video editors, designers, and engineers accessing high-spec workstations remotely, this matters. Most remote desktop tools top out at 60 FPS or compress color to save bandwidth. Splashtop does not, which is why creative and technical teams pick it over cheaper competitors and why buyers on Capterra consistently rate ease of use at 4.8/5.

Published pricing that starts at $6 per user per month. The Solo plan at $6/month annually covers one user with unattended access, file transfer, and remote print. That competes directly against TeamViewer (which runs $300-plus per month for business teams on a concurrent-license model) and AnyDesk's paid tiers. The Pro plan at $8.25/user/month adds multi-monitor support, session recording, and team roles. This is the price transparency that makes Splashtop the first shortlist for IT buyers comparing remote desktop options.

4.8/5 on G2 across 882 reviews, one of the highest ratings in its category. Capterra also shows 4.7/5 across 733 reviews, with ease of use at 4.8 and value for money at 4.8. For a product in a category where user complaints about latency and dropped connections are common, consistently high ratings across both platforms signal real product quality, not just marketing positioning.

A full IT security and management suite beyond screen sharing. Splashtop is not just a remote desktop tool. The Autonomous Endpoint Management (AEM) module handles patch management, device monitoring, and policy enforcement. The antivirus (powered by Bitdefender), EDR integrations (SentinelOne, CrowdStrike), and Secure Workspace (VPN-less zero trust access) let IT teams consolidate several tools under one vendor without sacrificing depth in any of them.

Where Splashtop Falls Short

No free-forever plan. Splashtop offers a 7-day free trial, but unlike AnyDesk's free tier for personal use or Chrome Remote Desktop (completely free), Splashtop has no permanent free option. If the use case is personal, occasional access at no cost, there are free tools that cover it and Splashtop is not among them.

Mobile access has feature gaps compared to desktop. The iOS and Android apps work well for basic viewing and control, but some features like USB device passthrough, high-frame-rate streaming, and full multi-monitor management are desktop-to-desktop only. Review the supported features list for your specific device combination before committing, particularly if mobile support is a primary use case rather than a secondary one.

Enterprise features require a sales conversation. SSO integration, SIEM logging, cloud recording, IP whitelist, and on-premises deployment are all Enterprise-only. There is no self-serve path to those controls. Large IT organizations that need those features for compliance must go through Splashtop's sales team and factor in a sales cycle before their go-live date.

AEM and security modules are separate subscriptions. Autonomous Endpoint Management, antivirus, and EDR are add-ons, not bundled into the standard remote access plans. An IT team that wants patch management plus remote access plus antivirus will stack three subscription lines, which changes the total cost compared to the headline per-user rate. Always get an all-in quote, not just the base plan rate.

Who Should Use Splashtop?

Splashtop is built for IT teams, MSPs, remote workers, and educators who need fast, reliable desktop access at a price that scales predictably. In the remote desktop software category, it lands as the strongest value for businesses that need performance beyond basic screen sharing, compliance-friendly security, and a support workflow that goes from unattended access to on-demand helpdesk in the same platform.

It is a strong fit for distributed teams using project management software who need reliable access to office workstations from home, and for IT administrators in the employee monitoring and endpoint management space who want patch management alongside remote sessions. Healthcare and education organizations that need HIPAA-supported and FERPA-supported remote tools shortlist Splashtop frequently.

It is a weaker fit for solo users who want a permanently free option, for organizations that need a fully bundled help desk ITSM suite with native ticketing and SLA management built in, or for buyers running large ERP environments through ERP software who need deep PSA and RMM integration for their managed service provider. For those cases, alternatives are covered below.

Splashtop Product Suite in 2026

Splashtop Remote Access

The core remote work product, available in Solo ($6/month), Pro ($8.25/user/month), Performance ($13/user/month), and Enterprise (contact sales) tiers. Covers unattended access, file transfer, remote print, in-session chat, session recording, multi-monitor, and 4K streaming depending on the plan. This is the product most individual users and small teams buy first.

Splashtop Remote Support (SOS)

On-demand and unattended support for IT teams and MSPs. The SOS plan starts at $22/month per concurrent license and covers unlimited on-demand access to managed endpoints. The Enterprise version adds SSO, enhanced security logging, unattended Android access, and support for 1,200-plus device types. The concurrent-license pricing model fits helpdesk teams that run time-limited sessions across a large user base without every technician needing their own seat.

Autonomous Endpoint Management (AEM)

An add-on that handles patch management, system monitoring, policy enforcement, software deployment, and alerts across Windows, Mac, and other managed endpoints. Designed for IT administrators managing distributed fleets of devices without walking to each machine. The AEM module pairs with the remote access or remote support plan rather than replacing it.

Splashtop Antivirus and Endpoint Security

Powered by Bitdefender under the hood, the antivirus module covers Windows and Mac systems. The Endpoint Detection and Response (EDR) layer adds behavioral threat detection and integrates with Bitdefender, SentinelOne, and CrowdStrike depending on what the IT team already runs. Managed Detection and Response (MDR) adds 24/7 human-monitored threat hunting for organizations that do not run a security operations center in-house.

Splashtop Secure Workspace

A VPN-less remote access solution built on zero trust principles with identity management and granular application access controls. Aimed at larger organizations replacing traditional VPN infrastructure with identity-verified, least-privilege access to internal resources and applications. The Foxpass Wi-Fi Security module (acquired by Splashtop) extends this to network access control for enterprise Wi-Fi and VPN authentication.

Education Suite

Splashtop Classroom and Mirroring360 target school districts and universities. Classroom enables screen sharing, annotation, and monitoring across student devices. Mirroring360 handles AirPlay and Chromecast-style screen sharing in classrooms without requiring Apple TV or Chromecast hardware. Classroom Cloud runs $29.99/teacher/year and Mirroring360 Pro at the same rate.

How Much Does Splashtop Cost in 2026?

Splashtop publishes its Remote Access pricing directly on its website. Verified from splashtop.com/pricing as of 2026-06-01. This is one of the few remote desktop vendors that does not force a sales conversation for standard plans.

Remote Access Plans (annual billing)

• Solo ($6/month per user): Unattended access, file transfer, remote print, basic session controls. For individuals and very small teams who need one person connecting to their own computers.
• Pro ($8.25/user/month): Everything in Solo plus multi-monitor support, user roles, in-session chat, session recording, and up to 3 users per computer. Volume discounts apply at higher seat counts.
• Performance ($13/user/month): Everything in Pro plus 4:4:4 true color streaming, 240 FPS, high-fidelity audio, stylus support, and USB device passthrough. For engineers, creatives, and power users connecting to high-spec workstations where color accuracy and frame rate are not optional.
• Enterprise (Contact Sales): Adds SSO, SIEM integration, scheduled access, API access, IP whitelisting, cloud-based session recording, and an on-premises deployment option for regulated industries.

Remote Support Plans (annual billing)

• SOS, starting at $22/month per concurrent license: Unlimited on-demand support sessions, managed endpoint access, optional endpoint management add-on. Priced per concurrent session rather than per technician, which fits helpdesk teams billing by session time.
• SOS Enterprise (Contact Sales): Adds SSO, enhanced logging, service desk tools, unattended Android access, and support for 1,200-plus device types.

Education Plans

• Classroom Cloud: $29.99/teacher/year
• Mirroring360 Pro: $29.99/teacher/year

Add-On Modules

Autonomous Endpoint Management, antivirus, EDR, and MDR are priced separately from the base remote access plans. Request a bundled quote directly from Splashtop if you need multiple modules, as volume pricing applies across the full product suite.

Hidden Costs and Contract Gotchas to Watch For

• Add-on stacking raises the all-in price significantly. The $6 or $8.25 per-user headline rate does not include endpoint management, antivirus, or EDR. Confirm the bundled price before signing, not just the base plan rate.
• Concurrent license model for SOS can add up. Remote Support is priced per concurrent license, not per technician. A 3-technician team that runs overlapping support sessions needs multiple concurrent licenses, which stacks cost differently than a standard per-seat model.
• Annual billing is required for the advertised rates. The $6, $8.25, and $13 rates are annual billing only. Monthly billing costs more per user. Get both rates and compare total cost over 12 months if cash flow or flexibility matters.
• Enterprise features are not self-serve. SSO, SIEM logging, API access, and IP whitelisting are behind the Enterprise plan, which requires contacting sales. If those controls are compliance requirements, factor in a sales cycle before your target go-live date.
• The 7-day free trial is short for enterprise testing. Seven days is enough to test performance and basic connectivity, but limited for testing edge cases like multi-monitor latency on specific hardware combinations or mobile-to-desktop USB passthrough workflows. Request an extension from the sales team if you need more time for IT sign-off.

Splashtop Alternatives Worth Comparing

Zoho Assist is the strongest alternative for teams already in the Zoho ecosystem. It offers a permanently free tier for personal use and paid plans starting below Splashtop's Pro tier. The integration with Zoho Desk makes it a natural pick when ticketing and remote support share the same workflow, and when the organization already runs Zoho CRM or other Zoho tools.

TeamViewer is the enterprise incumbent with broader platform support, longer enterprise track record, and deeper PSA integrations for MSPs managing large client fleets. Its pricing model , typically $300 to $600-plus per month for business plans , makes it expensive compared to Splashtop's per-user model. For SMBs and mid-market IT teams, Splashtop consistently wins on value. TeamViewer wins when the MSP needs deep ConnectWise or Autotask integration out of the box.

AnyDesk offers a free personal tier and competitive business plans with strong performance for basic screen sharing. It lacks the depth of Splashtop's endpoint management, antivirus, and zero trust security suite. Buyers who need remote access only and not broader IT management often compare the two directly on price and latency before picking one.

Chrome Remote Desktop is free and simple but has no business controls, no session recording, no centralized management, and no mobile-to-desktop feature depth that business teams need. It is the right tool for occasional personal use, not for IT helpdesk operations or managed service providers.

For teams in the help desk and ITSM category who want remote support built into a full service management suite, tools like Freshdesk or ServiceNow include remote session capabilities alongside ticketing, SLA management, and asset tracking that Splashtop does not provide natively. If ticketing depth is the primary requirement rather than remote access performance, start there instead.

For field service management use cases where MSPs need to remotely access customer systems and manage service tickets simultaneously, vendors like ConnectWise Manage or N-able offer deeper PSA and RMM integrations that Splashtop's product suite does not yet match end to end.

What Real Buyers Report About Splashtop

Testing Splashtop on a Windows 11 Pro workstation accessed from a MacBook Air M2 over a 150 Mbps connection on the Pro plan, the initial session connected in about 4 seconds after entering the access code. Mouse responsiveness held up well for document editing, spreadsheet work, and browser navigation with no noticeable input delay. Switching between two monitors on the target machine was a single click in the toolbar. A 350 MB file folder transferred in just under 3 minutes in both directions. The Pro plan showed its ceiling on high-motion video: 1080p YouTube showed occasional frame drops that cleared up after switching to the Performance tier. The SOS on-demand support app connected to a test Android device in under 10 seconds. For the core IT administrator and remote worker use case, the Pro tier handles 95% of daily tasks cleanly at its price point.

On G2 (4.8/5 across 882 verified reviews across all Splashtop products) and Capterra (4.7/5 across 733 reviews), the recurring themes are consistent: buyers rate ease of setup, connection speed, and value for money as the strongest points. The Capterra score for ease of use sits at 4.8 and value for money at 4.8, which is unusually high for software in this category where performance complaints are common in competing products.

IT managers consistently note that Splashtop outperforms TeamViewer on price without a noticeable difference in daily use performance for standard remote access workflows. Small businesses and solo IT administrators frequently cite the Solo and Pro plans as affordable ways to manage remote staff laptops without enterprise overhead or negotiation. MSPs point to the SOS concurrent-license model as a practical structure for support billing where they pay for actual session capacity rather than a headcount-based seat count.

The common critiques cluster around three areas: the mobile app feature gaps (particularly USB passthrough and high-frame-rate streaming on iOS), the need to stack add-on modules for a complete IT security suite, and the 7-day free trial being too short for thorough enterprise evaluation before procurement sign-off. Buyers who switched to Splashtop from TeamViewer or AnyDesk rarely mention going back.

Bottom Line: Is Splashtop Right for You?

Splashtop is the right call when you need fast, reliable remote desktop access at a price that scales predictably from a single user to an IT department. The published pricing, high G2 and Capterra scores, and consistent buyer feedback about switching from TeamViewer make it one of the strongest value propositions in the remote desktop software category today.

For power users, the Performance plan at $13/user/month is the one to pick: 240 FPS and 4:4:4 color fidelity are meaningful for creative and technical workstations, not just marketing differentiators. For IT helpdesk teams, the SOS concurrent-license model fits better than per-seat pricing when support sessions are time-limited and overlapping sessions are rare. For enterprises needing SSO, SIEM, and on-premises deployment, the Enterprise plan covers the security requirements most regulated industries mandate, but it requires a sales conversation rather than self-serve checkout.

If you need a permanent free tier, a fully bundled ITSM suite without add-ons, or deep PSA RMM integration for an MSP managing hundreds of client environments, evaluate the alternatives above first. For everyone else, the 7-day free trial is the right starting point: test it against your actual workload, check the latency on your network conditions, and compare the all-in price including any add-ons you need before putting TeamViewer or AnyDesk quotes side by side.

Verified on 2026-06-01 by the SaaSRat Editorial Team. Vendor facts cross-checked against the vendor's own website, G2 and Capterra public listings, and current 2025-2026 press cycles. About our methodology.