eAssistance Pro
by eAssistance pro • Founded 2005
What is eAssistance Pro?
eAssistance Pro is a proactive live chat solution for online businesses focused on conversion optimization. It triggers automated chat invitations based on visitor behavior, supports multiple agents, and tracks chat performance for customer acquisition goals.
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eAssistance Pro Features
Real time visitor monitoring
Customizable chat windows
Proactive chat invitations
Canned responses
File transfer
Chat routing
View All 21 Features
Visitor tracking
Geo location tracking
Chat history
Multi language support
Third party integrations
Mobile support
Offline messaging
Chat transcripts
Agent performance reports
Visitor footprints
Ssl security
Customizable surveys
Co browsing
Department management
Customer support
eAssistance Pro Resources
eAssistance Pro Screenshots
Frequently Asked Questions
Is there a free plan or free trial for eAssistance Pro?
eAssistance Pro does not offer a free plan, but it provides a 14-day free trial for new users to explore its features.
How much does eAssistance Pro cost?
eAssistance Pro offers three pricing plans. The Starter plan costs USD 19 per month, the Pro plan costs USD 49 per month, and the Business plan costs USD 99 per month. All plans are billed annually with discounts available.
What does eAssistance Pro integrate with?
eAssistance Pro integrates with popular tools like Slack, Zapier, Shopify, WordPress, Salesforce, Mailchimp, HubSpot, and Google Analytics to streamline workflows and enhance customer interactions.
Who is eAssistance Pro best for?
eAssistance Pro is ideal for small to medium-sized businesses, e-commerce stores, customer support teams, and sales professionals who want proactive live chat to boost online conversions.
What are the best alternatives to eAssistance Pro?
Top alternatives include Intercom for advanced bot automation, LiveChat for customizable widgets, Drift for conversational marketing, Zendesk Chat for robust ticketing, and Tidio for affordable AI features.
Is eAssistance Pro GDPR / SOC 2 compliant?
Compliance information not publicly confirmed.
Does eAssistance Pro have a mobile app?
Mobile app availability for eAssistance Pro is unknown. No details on app store presence or ratings are available.
What do real users say about eAssistance Pro?
Users appreciate eAssistance Pro's proactive chat for increasing sales conversions and ease of setup. Common feedback highlights responsive support, though some note a learning curve for advanced customizations.
How does eAssistance Pro compare to its top competitor?
Compared to Intercom, eAssistance Pro is more budget-friendly and sales-focused with simpler proactive chats, while Intercom excels in AI-driven bots and extensive analytics for larger enterprises.
Does eAssistance Pro offer customer support?
Yes, eAssistance Pro provides customer support through live chat, email, a comprehensive knowledge base, and priority phone support for higher-tier plans.
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