e2s Retain

VERIFIED

by Engage2Serve Inc • Founded 2014

CRM

What is e2s Retain?

e2s Retain is a retention-focused CRM and customer success management platform. It manages post-sale customer relationships, tracks health scores, monitors engagement levels, triggers retention workflows, and provides analytics for reducing customer churn.

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e2s Retain Features

Contact management

Lead management

Sales pipeline management

Email marketing

Task management

Calendar integration

View All 27 Features

Reporting and analytics

Customizable dashboards

Mobile access

Workflow automation

Document management

Customer segmentation

Social media integration

Third party integrations

Role based access control

Customer support ticketing

Sales forecasting

Activity tracking

Data import/export

Custom fields

Case management

Email templates

Help desk

Survey management

Mobile app

Customization

Member communities

e2s Retain Resources

Frequently Asked Questions

Is there a free plan or free trial for e2s Retain?

e2s Retain may offer a free plan or trial for new users. You can sign up to explore available options.

How much does e2s Retain cost?

e2s Retain offers flexible pricing plans tailored to different business needs. Visit their official website for the most current pricing information.

What does e2s Retain integrate with?

e2s Retain integrates with popular tools like Slack, Zapier, Salesforce, Mailchimp, Google Workspace, HubSpot, Intercom, and Stripe, making it easy to connect with your existing workflow.

Who is e2s Retain best for?

e2s Retain is ideal for small to medium-sized businesses, SaaS companies, and customer success teams focused on retention. It suits roles like customer success managers, support leads, and community builders who need tools for ongoing customer engagement.

What are the best alternatives to e2s Retain?

Top alternatives include Gainsight for advanced customer success analytics, HubSpot CRM for all-in-one marketing and sales, ChurnZero for proactive churn prevention, Totango for health scoring, and Salesforce for enterprise-scale CRM needs.

Is e2s Retain GDPR / SOC 2 compliant?

For specific compliance certifications, it's recommended to contact e2s Retain directly or check their security documentation.

Does e2s Retain have a mobile app?

e2s Retain may offer mobile access through a responsive web app or dedicated mobile applications. Check their website for the latest mobile options.

What do real users say about e2s Retain?

Users praise e2s Retain for its strong retention tools, intuitive case management, and customizable email templates that help keep customers engaged. Some mention a short learning curve for advanced features and occasional requests for more reporting options.

How does e2s Retain compare to its top competitor?

Compared to Gainsight, e2s Retain stands out for its focus on retention in smaller teams with easier customization and member communities, while Gainsight offers deeper analytics for larger enterprises at a higher cost.

Does e2s Retain offer customer support?

Yes, e2s Retain provides customer support through email, live chat, a knowledge base, and a help desk feature, ensuring quick assistance for users at all levels.