BUSINESSNEXT

VERIFIED

by Acidaes Solutions Pvt. Ltd. • Founded 2002

CRM

What is BUSINESSNEXT?

BUSINESSNEXT is an AI-powered CRM and customer engagement platform for banking and financial services organisations. It manages customer journeys, cross-sell and upsell workflows, service fulfilment, and relationship analytics for financial services customer management.

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BUSINESSNEXT Features

Lead management

Contact management

Sales automation

Marketing automation

Customer service management

Workflow automation

View All 49 Features

Analytics and reporting

Mobile access

Email integration

Social media integration

Customizable dashboards

Task management

Document management

Pipeline management

Campaign management

Customer segmentation

Role based access control

Third party integrations

Ai and machine learning

Customer feedback management

Capture leads from twitter/facebooks

Case management

Cloud computing

Contact manager

Crm & sales dashboards

Crm & sales reports

Crm analytics

Customer support

Developer api

Email marketing / sms marketing

Email templates

Inventory management

Invoice

Lead generation

Marketing analytics

Marketing collateral

Mass email

On demand (saas)

Partner cloud (var or service provider)

Plug and play integration

Private cloud

Product database

Supplier and purchase order management

Social crm

Solution management

Sales tracking

Opportunity management

Mobile app

Sales force automation

BUSINESSNEXT Pricing Plans

SoHo

$15 /User/Month/Billed Annually

Email support
Training materials
Web customer service portal access
Self-help knowledge base

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POPULAR

SMB

$35 /User/Month/Billed Annually

SoHo+
Phone support
Online training
Technical support

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Enterprise

$65 /User/Month/Billed Annually

All feature of SMB

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View full pricing on BUSINESSNEXT website →

BUSINESSNEXT Resources

Frequently Asked Questions

Is there a free plan or free trial for BUSINESSNEXT?

BUSINESSNEXT does not offer a free plan. Paid plans start at USD 15 per user per month. A free trial may be available, check the official website for current details.

How much does BUSINESSNEXT cost?

BUSINESSNEXT offers three plans: SoHo at USD 15 per user per month billed annually, SMB at USD 35 per user per month billed annually, and Enterprise at USD 65 per user per month billed annually.

What does BUSINESSNEXT integrate with?

BUSINESSNEXT integrates with popular tools like Slack, Zapier, Salesforce, QuickBooks, Mailchimp, Google Workspace, Stripe, and Microsoft Teams for seamless workflows in CRM and financial operations.

Who is BUSINESSNEXT best for?

BUSINESSNEXT is ideal for small office/home office setups, SMBs, and enterprises in banking and financial services. It suits sales teams, customer support staff, and marketing professionals handling leads and client relationships.

What are the best alternatives to BUSINESSNEXT?

Top alternatives include Salesforce for robust enterprise features, HubSpot for inbound marketing focus, Pipedrive for simple sales pipelines, Zoho CRM for affordability, and Freshsales for AI-driven sales automation.

Is BUSINESSNEXT GDPR / SOC 2 compliant?

Compliance information not publicly confirmed.

Does BUSINESSNEXT have a mobile app?

Mobile app availability is unknown. No app store ratings are available.

What do real users say about BUSINESSNEXT?

Users praise the AI-powered lead capture from social media and strong analytics for financial services, though some note a learning curve for advanced features and higher costs for larger teams.

How does BUSINESSNEXT compare to its top competitor?

Compared to Salesforce, BUSINESSNEXT is more affordable and tailored for banking with AI lead generation from Twitter and Facebook, while Salesforce offers broader scalability but at a higher price point.

Does BUSINESSNEXT offer customer support?

Yes, BUSINESSNEXT provides customer support via email, live chat during business hours, and phone support for Enterprise plan users, along with a knowledge base and developer API documentation.