Chatstack
by Stardevelop Pty Ltd
What is Chatstack?
Chatstack is a self-hosted live chat software for businesses that want complete control over their chat data and infrastructure. It installs on the company's own server and provides real-time visitor chat, operator management, and chat reporting.
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Chatstack Features
Real time visitor monitoring
Customizable chat widgets
Proactive chat invitations
Canned responses
File transfer
Chat transcripts
View All 35 Features
Visitor information
Department routing
Operator to operator chat
Mobile app support
Multi language support
Integration with crm
Analytics and reporting
Offline messaging
Visitor banning
Ssl encryption
Custom branding
Third party integrations
Chat history
Visitor geolocation
Knowledge management
Performance management
Customizable branding
Offline form
Campaign management
Analytics
Chat / messaging
Sales pipeline management
Call list management
Proactive chat
Process/workflow automation
Search/filter
Alerts / escalation
Transfers/routing
Product recommendations
Chatstack Resources
Chatstack Screenshots
Frequently Asked Questions
Is there a free plan or free trial for Chatstack?
No free plan or free trial is available for Chatstack based on the pricing database.
How much does Chatstack cost?
Pricing details for Chatstack are not listed in the database.
What does Chatstack integrate with?
Chatstack integrates with Slack, Salesforce, Zapier, HubSpot, Shopify, WordPress, Google Workspace, and Microsoft Teams.
Who is Chatstack best for?
Chatstack is best for data-sovereign teams, especially small to medium-sized businesses in privacy-focused industries like finance, healthcare, and government. It suits customer support managers, sales teams, and IT admins who need self-hosted live chat with features like proactive messaging and workflow automation.
What are the best alternatives to Chatstack?
Strong alternatives include Intercom, which excels in AI-powered conversations but is cloud-only; LiveChat, praised for its intuitive interface and real-time analytics; Drift, ideal for marketing automation; Zendesk Chat, offering enterprise-scale ticketing integration, and Tidio, a cost-effective choice with strong chatbot tools.
Is Chatstack GDPR / SOC 2 compliant?
Compliance information not publicly confirmed
Does Chatstack have a mobile app?
Mobile app availability for Chatstack is unknown.
What do real users say about Chatstack?
Users commend Chatstack for its self-hosted security and customization, noting reliable analytics and proactive chat features. Some mention straightforward setup for tech teams, though a few point out limited out-of-box integrations. Sentiment is generally positive for privacy-conscious organizations.
How does Chatstack compare to its top competitor?
Compared to Intercom, Chatstack prioritizes self-hosting for full data sovereignty and lower long-term costs, while Intercom delivers cloud convenience, advanced AI bots, and seamless scaling for high-volume teams.
Does Chatstack offer customer support?
Chatstack provides support through email tickets and an extensive knowledge base. Community forums are available, but live chat or phone support is not specified.
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