Bitrix24

VERIFIED

by Bitrix Inc.

CRM

What is Bitrix24?

Bitrix24 is a free CRM, collaboration, and project management platform used by over 12 million businesses. It combines contact management, deal tracking, task management, HR tools, video conferencing, and website builder in a single unified workspace.

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Bitrix24 Features

Contact management

Lead management

Sales funnel

Email marketing

Task management

Document management

View All 47 Features

Calendar integration

Mobile crm

Sales automation

Customizable dashboards

Reporting and analytics

Pipeline management

Quotes and invoices

Product catalog

Customer support

Telephony integration

Social media integration

Workflow automation

Collaboration tools

Api and integrations

Case management

Cloud computing

Contact manager

Crm & sales dashboards

Crm & sales reports

Crm analytics

Developer api

Email marketing / sms marketing

Email templates

Invoice

Lead generation

Marketing analytics

Marketing automation

Marketing collateral

Performance management

Product database

Project management

Appointment management

Territory management

Sales tracking

Opportunity management

Mobile app

Workflow management

Scheduling

Team management

Interaction tracking

Sales dashboards & reports

Bitrix24 Pricing Plans

Free

Unlimited User
5 GB Online Storage
Enterprise Social Network
Collaborate by email
Videoconferencing
Document Sharing
Reports
5 Task dependencies

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POPULAR

Plus

$39 /Unlimited user/Month

Free Plan Features +
24 GB Online Storage
External Users
Unlimited Task dependencies

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Standard

$99 /Unlimited user/Month

Plus Plan +
100 GB Online storage
2 Multiple Sales Pipelines
Unlimited Integrated Email Accounts
4 CRM Web Forms

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Professional

$199 /Unlimited user/Month

Standard features +
Unlimited Online Storage
Unlimited Multiple Sales Pipelines
Unlimited CRM Web Forms
Unlimited Open Channels
Unlimited Live Chat
Own Domain Name

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View full pricing on Bitrix24 website →

Bitrix24 Resources

Frequently Asked Questions

Is there a free plan or free trial for Bitrix24?

Yes, Bitrix24 offers a free plan. Paid plans include Plus at USD 39 per unlimited user per month, Standard at USD 99 per unlimited user per month, and Professional at USD 199 per unlimited user per month.

How much does Bitrix24 cost?

Bitrix24 has a Free plan. The Plus plan costs USD 39 per unlimited user per month, the Standard plan costs USD 99 per unlimited user per month, and the Professional plan costs USD 199 per unlimited user per month.

What does Bitrix24 integrate with?

Bitrix24 integrates with popular tools like Zapier, Slack, Google Workspace, Microsoft 365, Mailchimp, QuickBooks, Telegram, and Facebook Messenger.

Who is Bitrix24 best for?

Bitrix24 is best for small to medium-sized businesses, teams in sales, marketing, and customer support, and industries like retail, services, and IT that need an all-in-one CRM with collaboration features.

What are the best alternatives to Bitrix24?

Top alternatives include HubSpot for inbound marketing focus and free CRM tools, Zoho CRM for affordable multi-channel support, Salesforce for enterprise scalability, Pipedrive for simple sales pipelines, and Monday. com for customizable project management.

Is Bitrix24 GDPR / SOC 2 compliant?

Compliance information not publicly confirmed.

Does Bitrix24 have a mobile app?

Yes, Bitrix24 has a mobile app available for iOS and Android.

What do real users say about Bitrix24?

Users praise Bitrix24 for its comprehensive features, unlimited users on paid plans, and strong collaboration tools, but some mention a steep learning curve and occasional performance issues with large teams.

How does Bitrix24 compare to its top competitor?

Compared to HubSpot, Bitrix24 offers more built-in collaboration and task management at a lower cost with unlimited users, while HubSpot excels in inbound marketing automation and has a more intuitive interface for beginners.

Does Bitrix24 offer customer support?

Yes, Bitrix24 provides customer support via live chat, email tickets, a knowledge base, and phone support for higher-tier plans, plus a community forum for all users.