Amazing Charts

How We Evaluated Amazing Charts

This Amazing Charts profile was assembled on 2026-05-26 by reading the vendor's own pages at amazingcharts.com, pulling the live ONC certification record from the Certified Health IT Product List (CHPL ID 15.04.04.1206.Amaz.12.11.1.251201, certified 2025-12-01), cross-checking 99 verified user reviews on Capterra, reading the KLAS Amazing Charts EHR Small Practices report (data May 2025 to May 2026), and corroborating the Harris Healthcare ownership timeline against the 2017 Constellation Software press release. Pricing is taken verbatim from the vendor pricing page rather than from aggregators. The reader you should be is a solo physician, two-to-five provider primary care practice, or independent specialist in the United States shopping ambulatory EHR and Practice Management in 2026 on a tight budget and trying to decide whether the affordable, physician-built Amazing Charts is the right fit or whether a richer SaaS peer like Tebra or Elation Health is worth the price step-up.

Amazing Charts at a Glance

Pros and Cons of Amazing Charts

What buyers like. Amazing Charts is one of the very few ONC-certified EHRs that publishes a flat per-provider list price on its own website. The cloud edition is $229 per provider per month, the locally installed edition is $249, and the EHR plus Practice Management bundle is $499, all confirmed on amazingcharts.com/pricing as of 2026-05-26. Founder Dr. Jonathan Bertman designed the single-screen chart in 2001 to fit how a family physician actually documents during a visit, and that one-screen, low-click workflow is the most repeated praise across Capterra reviews. The product carries a current ONC 2015 Edition Cures Update certification (CHPL ID 15.04.04.1206.Amaz.12.11.1.251201), so practices can keep using it for MIPS Promoting Interoperability reporting through the next CMS reporting cycle. Long-term, the Harris Healthcare 'Family is Forever' policy removes the resale risk that has bitten customers of other small-practice EHRs.

What buyers warn about. Support is the dominant complaint. The Capterra customer service sub-score sits at 3.2 out of 5, roughly a full point below ease of use, with reviewers naming slow ticket response and hard-to-reach phone lines, especially after the Harris transition. The cheap base price also masks add-on costs: the Updox patient portal, telemedicine, electronic lab orders, and population health all sit outside the headline $229. Several Capterra reviewers describe bugs, slow virtual-server performance, and clunky prescription writing in recent versions. And while the 2015 First Runner-Up in Best in KLAS still gets cited in marketing, Amazing Charts is not a current Best in KLAS winner; Tebra and Elation Health are the relevant 2025-2026 small-practice references.

Who Should Use Amazing Charts (and Who Should Not)

Right for: a solo family physician, internist, pediatrician, or independent specialist running a 1 to 5 provider practice in the United States who wants ONC-certified EHR plus optional Practice Management for under $500 per provider per month, prefers a one-screen chart over template-heavy SaaS competitors, and values long-term stability under Constellation Software's portfolio. Practices that already pay for Updox or use DrFirst telehealth get a clean integration path. Independent practices that need MIPS Promoting Interoperability reporting without an enterprise contract also benefit, since the live ONC certification is current.

Wrong for: multi-site groups bigger than ten providers, any practice that wants a true iOS or Android native EHR app for tablet-first charting (the vendor does not publish App Store or Google Play listings), buyers whose top priority is best-in-class support response time, hospital-owned or health-system-affiliated practices that need deep Epic or Oracle Health interoperability, and any practice unwilling to budget separately for the patient portal, telemedicine, and lab interfaces on top of the headline price. Buyers comparing strictly on KLAS leaderboard position should look at Elation Health, the current Best in KLAS Small Practice Ambulatory EHR/PM winner.

Amazing Charts Product Suite

Amazing Charts sells one platform with several modules rather than a stack of separate products.

• Amazing Charts EHR. Cloud-hosted or locally installed. One-screen patient chart, customizable templates, e-prescribing with EPCS through Surescripts and NewCrop, and specialty-specific workflows for primary care, pediatrics, urgent care, chiropractic, dermatology, pain management, plastic surgery, podiatry, physical therapy, home health, and OB/GYN.
• Amazing Charts Practice Management. Scheduling, eligibility, claims manager, integrated clearinghouse, payment posting, and AR reporting. Sold a la carte or bundled with EHR for $499 per provider per month.
• Amazing Charts Billing (RCM). Full-service revenue cycle management priced as a percentage of collections; quoted by sales.
• Patient Engagement and Patient Portal. Powered by Updox for secure messaging, DirectTrust, fax, and online intake.
• Telemedicine. Delivered through Updox Video and DrFirst Backline secure messaging.
• Population Health and Chronic Care Management. Quality measures, registries, and CCM workflow add-ons.
• Lab and Radiology Interfaces. HL7 connections to national reference labs (Quest, LabCorp) and regional labs, quoted per connection.
• Electronic Case Reporting. Via Unis and the eCR FHIR Now App, both listed on the live ONC CHPL certification record.

How Much Does Amazing Charts Cost?

Amazing Charts publishes flat per-provider list pricing on amazingcharts.com/pricing, which is unusual transparency in ambulatory EHR. As of 2026-05-26 the public tiers are:

• EHR Hosted (cloud), $229 per provider per month. Amazing Charts manages the servers, patching, and backups. Includes Surescripts e-prescribing with EPCS, templates, and US-based support.
• EHR Locally Installed, $249 per provider per month. Same EHR engine deployed on the practice's own servers. The buyer is responsible for hosting, backups, and disaster recovery.
• EHR plus Practice Management bundle, $499 per provider per month. Adds scheduling, eligibility, claims manager, integrated clearinghouse, payment posting, and reporting.

RCM (full-service billing), patient engagement (Updox portal), telemedicine, population health, and lab or radiology interfaces are listed as separate add-on services on amazingcharts.com/additional-services and are quoted by the sales team. Buyers should ask for written pricing on every add-on before signing because Capterra reviewers consistently report that the headline base price understates total annual cost once the portal, telemedicine, and labs are layered on.

Hidden Costs to Plan For

The $229 to $499 base prices do not include several modules that most independent practices need from day one. Buyers should budget for the following on top of the headline tier.

• Patient portal and secure messaging. Delivered through Updox; quoted separately per provider and per practice.
• Telemedicine. Updox Video or DrFirst Backline carry their own per-user or per-visit pricing.
• Lab and radiology HL7 interfaces. Each lab connection (Quest, LabCorp, regional labs) is a one-time build fee plus annual maintenance.
• Full-service billing (RCM). Priced as a percentage of collections rather than a flat monthly fee.
• Population health and CCM modules. Quoted as add-ons; not included in the EHR or PM tier.
• Implementation, data migration, and training. Practice owners migrating from a legacy EHR should expect a one-time implementation and data-conversion fee on top of the monthly subscription.

Amazing Charts Alternatives

Buyers shortlisting Amazing Charts usually compare it against other affordable small-practice EHR and PM platforms. Browse the full EHR software category on SaaSRat for the side-by-side view, and use the EMR software category for the strictly clinical comparison. Buyers who also need scheduling, eligibility, and front-desk workflow should check clinic management platforms on SaaSRat.

• RXNT for cost-sensitive solo and small practices that want a flat-fee EHR, PM, and e-prescribing bundle from a single vendor.
• Praxis EMR for solo physicians who want template-free AI charting and are willing to invest in a longer onboarding ramp.
• DrChrono for iPad-first practices that want native iOS charting, scheduling, and billing.
• Tebra (Kareo + PatientPop) for solo and small-practice owners who want EHR plus marketing and patient acquisition.
• AdvancedMD for multi-specialty practices that want cloud EHR plus billing plus scheduling in one SaaS.
• Practice Fusion for free or very low-cost web-based EHR aimed at the smallest practices (now owned by Veradigm).
• eClinicalWorks for multi-specialty groups that need a deep feature set and aggressive bundle pricing.
• athenahealth (athenaClinicals) for practices that want a percentage-of-collections RCM partnership bundled with cloud EHR.
• Elation Health for independent primary care; current Best in KLAS Small Practice Ambulatory EHR/PM winner for 2025 and 2026.
• Greenway Health for ambulatory practices that want a unified Intergy or Prime Suite platform with revenue cycle services.

What Real Buyers Report

Across 99 verified Capterra reviews as of 2026-05-26, the patterns are consistent. Practice owners praise the affordable list price and the single-screen chart, with an Ease of use sub-score of 4.0 out of 5. They flag two recurring issues. First, support is the weakest link, with a Customer service sub-score of 3.2 and named complaints about slow ticket turnaround. Second, add-on cost creep: the patient portal, electronic labs, telemedicine, and e-prescribing extras stack on top of the headline tier and surprise buyers who priced only the cloud base. Cyrus M, COO of a primary care practice, called Amazing Charts 'initially very affordable' compared to other EHRs, while Gwen S, an owner, said the software is 'intuitive and most things are found on the main screen.' On the critical side, Junk H described a 'very poorly designed system' and Kyle C, a CEO, wrote that they would 'never use this product again.' Independent industry recognition is now historical rather than current: Amazing Charts placed First Runner-Up in the 2015 Best in KLAS Ambulatory EMR category, but the 2025-2026 KLAS report notes the product no longer has enough surveyed 2-10 physician facilities to qualify for a Best in KLAS ranking.

Bottom Line

Amazing Charts is right for the solo physician or 1 to 5 provider US ambulatory practice that wants an ONC-certified EHR with a published, predictable per-provider price, a one-screen chart designed by a practicing family physician, and the long-term stability of Constellation Software's 'Family is Forever' ownership model. Cloud at $229 per provider per month or EHR plus PM at $499 makes it one of the most affordable buy-it-yourself options on the market in 2026. It is wrong for groups above ten providers, buyers who need a native iOS or Android app, practices that lean heavily on responsive vendor support, and shoppers who refuse to budget separately for the patient portal, telemedicine, and lab interfaces. If those constraints are dealbreakers, look at Elation Health for primary care, Tebra for an EHR plus growth bundle, or RXNT for a comparably priced flat-fee competitor. For the practice that fits the Amazing Charts profile, the value-for-money story is hard to match.