Aivo
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What is Aivo?
Aivo is a conversational AI platform for customer service automation, widely used by enterprise companies in Latin America. It provides AI chatbots in Spanish and Portuguese, omnichannel deployment, live agent handoff, and deep CRM integrations for large-scale service automation.
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Aivo Features
Ai powered responses
Multi channel support
24/7 availability
Customizable chat widgets
Real time analytics
Automated workflows
View All 51 Features
Crm integration
Knowledge base integration
Multilingual support
User segmentation
Proactive chat
Canned responses
File sharing
Chat history
Visitor tracking
Customizable branding
Third party integrations
Mobile app
Role based access
Feedback collection
Help desk
Knowledge management
Task management
Issue tracking
Virtual assistants
Video content
Multi channel communication
Predictive analytics
Chat / messaging
Third party integration
Live chat
Content management
Artificial intelligence
Conversational language
Chatbot
Process/workflow automation
Low code platform
Nlp for conversational engagement
Interactive content
Complaint management
Multi level coding
Personalization
Multi language
On demand communications
Machine learning
Transfers/routing
Ai powered detection
Voice bots
Market intelligent survey
Call tracking and analytics
Service desk (itil itsm)
Aivo Pricing Plans
Starter
$99
/Per Month
- All messaging channels
- Self-service Knowledge Management
- Conversational AI engine
- Specialized CX Analytics and Training capabilities
- Unlimited Live Chat Users
- SLA 99,9%
- Zendesk Chat and Support integrations
POPULAR
Advanced
$399
/Per Month
- All features from Starter plan plus:
- Conditionals according to business needs or channels
- Outbound SMS and WhatsApp Template Message
- Satisfaction Measurement
- Zapier integration
Aivo Resources
Frequently Asked Questions
Is there a free plan or free trial for Aivo?
Aivo does not offer a free plan. A free trial might be available for new users to test the platform before committing.
How much does Aivo cost?
Aivo offers the Starter plan at USD 99 per month and the Advanced plan at USD 399 per month. Paid plans start at USD 99 per month.
What does Aivo integrate with?
Aivo integrates with popular tools like Slack, Salesforce, Zapier, WhatsApp, Facebook Messenger, Zendesk, HubSpot, and Google Analytics, plus it has an API for custom integrations.
Who is Aivo best for?
Aivo is ideal for mid-sized to enterprise businesses in Latin America, especially in e-commerce, retail, and customer service sectors. It's great for teams needing multilingual chatbots and automation for high-volume support.
What are the best alternatives to Aivo?
Top alternatives include Intercom for robust messaging across channels, Drift for conversational marketing, Zendesk for comprehensive help desks, LivePerson for enterprise-scale AI chat, and Ada for no-code chatbot building.
Is Aivo GDPR / SOC 2 compliant?
For specific compliance certifications, it's recommended to contact Aivo directly or check their security documentation.
Does Aivo have a mobile app?
Aivo may offer mobile access through a responsive web app or dedicated mobile applications. Confirm the latest mobile options with Aivo.
What do real users say about Aivo?
Users praise Aivo for its effective AI chatbots, strong multilingual support especially in Latin America, and seamless automation that reduces response times. Some mention a learning curve for setup and higher costs for advanced features as common concerns.
How does Aivo compare to its top competitor?
Compared to Intercom, Aivo stands out with its focus on Latin American enterprises and conversational AI tailored for Spanish and Portuguese speakers, while Intercom offers broader global marketing tools but less regional specialization.
Does Aivo offer customer support?
Yes, Aivo provides customer support through email, live chat, a knowledge base, and dedicated account managers for enterprise users, ensuring quick help for setup and troubleshooting.
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