Voiptime Call Center

by Voiptime Cloud • Founded 2009

What is Voiptime Call Center?

Voiptime Call Center is a cloud-based predictive dialling and contact centre platform for sales teams. It provides predictive, power, and preview dialling, inbound call queue management, call recording, real-time monitoring, and CRM integration for complete contact management.

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Voiptime Call Center Features

Automatic call distribution (acd)

Interactive voice response (ivr)

Predictive dialer

Progressive dialer

Preview dialer

Call recording

View All 49 Features

Call monitoring

Call whispering

Call barging

Real time reporting

Historical reporting

Crm integration

Omnichannel support

Skill based routing

Voicemail

Call scripting

Call transfer

Call conferencing

Queue management

Agent performance analytics

Crm

Appointment management

Call center

Quality management

Call routing

Real time monitoring

Email management

Dashboard

Call center management

Telemarketing management

Activity tracking

Lead capture

Pipeline management

Campaign management

Lead nurturing

Lead segmentation

Source tracking

Automatic call distribution

Blended call center

Call logging

Inbound call center

Outbound call center

Virtual call center

Workforce management

Call reporting

Call results

Callback scheduling

Auto dialer

Caller identification

Voiptime Call Center Pricing Plans

Enterprise

$70 /User/Month

Multichannel communication (voice, email, robocalls, web chat, web callback)
ACD routing and call queues
Inbound and outbound IVR
Call script builder
Auto dialing campaigns (Preview, Progressive, Predictive dialers), agentless campaigns
Live monitoring and call barging
Advanced real-time and historical reporting
Quality management and call recording
Workforce management
REST API and CRM integration via Iframe

Voiptime Call Center Screenshots

Voiptime Call Center Call Script Interface Screenshot

Frequently Asked Questions

Is there a free plan or free trial for Voiptime Call Center?

Voiptime Call Center does not offer a free plan, but a free trial might be available for new users to test its features.

How much does Voiptime Call Center cost?

Voiptime Call Center offers an Enterprise plan at USD 70 per user per month. Paid plans start at USD 70 per user per month.

What does Voiptime Call Center integrate with?

Voiptime Call Center integrates with popular tools like Salesforce, HubSpot, Pipedrive, Zapier, Slack, Zendesk, Google Workspace, and Microsoft Teams, making it easy to connect with your existing CRM and productivity apps.

Who is Voiptime Call Center best for?

Voiptime Call Center is ideal for sales teams and call centers in small to medium-sized businesses, especially those in telemarketing, lead generation, and outbound sales who need efficient predictive dialing and CRM integration.

What are the best alternatives to Voiptime Call Center?

Top alternatives include Five9 for advanced enterprise features, RingCentral for unified communications, Dialpad for AI-powered calling, Talkdesk for omnichannel support, and Nextiva for affordable VOIP with strong reliability.

Is Voiptime Call Center GDPR / SOC 2 compliant?

For specific compliance certifications, it's recommended to contact Voiptime Call Center directly or check their security documentation.

Does Voiptime Call Center have a mobile app?

Yes, Voiptime Call Center has a mobile app available for iOS and Android devices.

What do real users say about Voiptime Call Center?

Users praise Voiptime Call Center for its powerful predictive dialer that boosts sales efficiency, easy setup, and solid call monitoring features. Some mention a learning curve for advanced scripting and occasional glitches during peak usage, but overall satisfaction is high for sales-focused teams.

How does Voiptime Call Center compare to its top competitor?

Compared to Five9, Voiptime Call Center is more affordable at USD 70 per user per month and focuses on predictive dialing for sales teams, while Five9 offers broader enterprise-scale features like advanced analytics but at a higher cost.

Does Voiptime Call Center offer customer support?

Yes, Voiptime Call Center provides customer support through email, live chat, phone assistance, and a comprehensive knowledge base to help users get the most out of the platform.