Switchvox

VERIFIED

by Digium, Inc

Business Phone

What is Switchvox?

Switchvox is an all-inclusive unified communications platform from Sangoma for mid-size businesses. It provides VoIP calling, auto-attendant, call queues, conferencing, voicemail, and mobile apps with no per-user feature fees, available on-premise or hosted.

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Switchvox Features

Call queues

Interactive voice response (ivr)

Call recording

Voicemail to email

Conference calling

Call reporting and analytics

View All 26 Features

Mobile softphone

Presence management

Call parking

Call forwarding

Hot desking

Customizable call rules

Crm integration

Video calling

Instant messaging

Fax to email

Directory assistance

Call monitoring

Call whisper

Call barge

Call routing

Call management

Ivr / voice recognition

Call logging

Mobile access

Web conferencing

Switchvox Pricing Plans

Basic

$15 /Per Month

Reporting
Call Management
Voicemail / Messaging
Contacts

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View full pricing on Switchvox website →

Switchvox Resources

Frequently Asked Questions

Is there a free plan or free trial for Switchvox?

Switchvox does not offer a free plan, but a free trial might be available for new users to test the platform.

How much does Switchvox cost?

Switchvox offers a Basic plan at USD 14.99 per month. Paid plans start at USD 14.99, with flexible options for different business needs.

What does Switchvox integrate with?

Switchvox integrates with popular tools like Slack, Salesforce, Zapier, Microsoft Teams, Google Workspace, HubSpot, Zendesk, and Microsoft 365 to streamline workflows.

Who is Switchvox best for?

Switchvox is ideal for small to medium-sized businesses in sales, customer service, and remote teams that need reliable phone systems with features like call routing and mobile access.

What are the best alternatives to Switchvox?

Top alternatives include RingCentral for advanced analytics, Nextiva for unlimited calling, 8x8 for global reach, Vonage for video integration, and Dialpad for AI-powered features.

Is Switchvox GDPR / SOC 2 compliant?

For specific compliance certifications, it's recommended to contact Switchvox directly or check their security documentation.

Does Switchvox have a mobile app?

Yes, Switchvox has a mobile app available for iOS and Android devices.

What do real users say about Switchvox?

Users praise Switchvox for its straightforward setup, reliable call quality, and all-inclusive features without extra fees, though some mention occasional support delays during peak times.

How does Switchvox compare to its top competitor?

Compared to RingCentral, Switchvox stands out with no per-seat feature fees and simpler UCaaS pricing, while RingCentral offers more advanced AI tools but at a higher cost for similar capabilities.

Does Switchvox offer customer support?

Switchvox provides customer support via phone, email, live chat, and a comprehensive knowledge base to help users with setup and troubleshooting.