ServiceTitan
by ServiceTitan
Field Service Management
What is ServiceTitan?
ServiceTitan is the leading field service management platform for home services, trusted by over 100,000 contractors. It manages scheduling, dispatching, job costing, customer communication, and business analytics for HVAC, plumbing, electrical, and other trades.
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ServiceTitan Features
Scheduling and dispatch
Mobile app
Customer management
Estimates and quotes
Invoicing and payments
Inventory management
View All 35 Features
Job costing
Reporting and analytics
Gps tracking
Time tracking
Marketing automation
Call booking
Custom forms
Pricebook
Recurring service
Payroll and timesheets
Technician scorecards
Online booking
Membership management
Integration with accounting software
Inventory control
Work order management
Customer database
Electronic signature
Billing & invoicing
Call center management
Scheduling
Contract management
Dispatch management
Routing
Quotes / estimates
Job management
Mobile access
Service history tracking
Technician management
ServiceTitan Resources
Frequently Asked Questions
Is there a free plan or free trial for ServiceTitan?
ServiceTitan does not offer a free plan or free trial. They provide personalized demos upon request to evaluate the platform.
How much does ServiceTitan cost?
ServiceTitan pricing is customized based on business size, number of users, and selected features. There are no publicly listed plans, so contact sales for a quote.
What does ServiceTitan integrate with?
ServiceTitan integrates with QuickBooks, Xero, Salesforce, Zapier, Google Workspace, Microsoft 365, Stripe, and Twilio for enhanced workflow automation.
Who is ServiceTitan best for?
ServiceTitan is best for medium to large field service businesses in industries like HVAC, plumbing, electrical, and pest control. It suits dispatch managers, technicians, and owners handling high-volume operations.
What are the best alternatives to ServiceTitan?
Top alternatives include Jobber for affordable small business scheduling, Housecall Pro for user-friendly mobile tools, FieldPulse for quick setup and mobility, and Service Fusion for comprehensive all-in-one features at lower costs.
Is ServiceTitan GDPR / SOC 2 compliant?
Compliance information not publicly confirmed.
Does ServiceTitan have a mobile app?
Yes, ServiceTitan has a mobile app available for iOS and Android, enabling technicians to access schedules, jobs, and invoicing on the go.
What do real users say about ServiceTitan?
Users appreciate ServiceTitan's robust features for scaling operations and improving efficiency, though many mention the steep learning curve and high costs. Overall sentiment is positive for established contractors, with average ratings around 4.4 out of 5 on review platforms.
How does ServiceTitan compare to its top competitor?
Compared to Jobber, ServiceTitan offers more advanced enterprise-level tools for dispatch and inventory in large teams, while Jobber provides simpler, more affordable options ideal for small to medium businesses.
Does ServiceTitan offer customer support?
Yes, ServiceTitan provides 24/7 support through phone, email, live chat, and a comprehensive knowledge base. Larger customers receive dedicated account managers and onboarding assistance.
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