CallCenterHosting Predictive Dialer

by CallCenterHosting • Founded 2007

What is CallCenterHosting Predictive Dialer?

CallCenterHosting Predictive Dialer is a hosted outbound dialling solution for call centres. It detects voicemails and busy signals, connects agents to live calls automatically, manages calling lists, enforces compliance rules, and provides campaign performance reports.

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CallCenterHosting Predictive Dialer Features

Automatic call distribution

Call recording

Real time analytics

Crm integration

Call monitoring

Voicemail drop

View All 41 Features

Lead management

Call scripting

Interactive voice response (ivr)

Call transfer

Call queuing

Agent performance reports

Do not call (dnc) compliance

Call blending

Customizable call dispositions

Time zone management

Call back scheduling

Whisper coaching

Predictive dialing

Local caller id

Quality management

Call routing

Application integration

Applications management

Real time monitoring

Live chat system

Real time reporting

Conferencing

Ivr / voice recognition

Predictive dialer

Campaign management

Computer telephony

Blended call center

Call logging

Inbound call center

Manual dialer

Outbound call center

Progressive dialer

Queue manager

Virtual call center

Workforce management

CallCenterHosting Predictive Dialer Pricing Plans

Start Up (For minimum purchase of 5 users)

$14 /User/Month

Shared Hosting
Automatic Call Distribution
Agent Performance Reporting
Call Analytics
Real Time Reporting
CRM Integration
99.99% Uptime
24x7 Support
Monitor | Whisper | Barge

POPULAR

Medium (For minimum purchase of 10 users)

$10 /User/Month

Shared Hosting
Automatic Call Distribution
Agent Performance Reporting
Call Analytics
Real Time Reporting
CRM Integration
99.99% Uptime
24x7 Support
Monitor | Whisper | Barge

Business (For minimum purchase of 20 users)

$7 /User/Month

Shared Hosting
Automatic Call Distribution
Agent Performance Reporting
Call Analytics
Real Time Reporting
CRM Integration
99.99% Uptime
24x7 Support
Monitor | Whisper | Barge

Custom (For more than 20 users)

Free

Dedicated Hosting
Automatic Call Distribution
Agent Performance Reporting
Call Analytics
Real Time Reporting
CRM Integration
99.99% Uptime
24x7 Support
Monitor | Whisper | Barge

CallCenterHosting Predictive Dialer Resources

CallCenterHosting Predictive Dialer Screenshots

Callcenterhosting Predictive Dialer Dashboard Overview Screenshot

Frequently Asked Questions

Is there a free plan or free trial for CallCenterHosting Predictive Dialer?

Yes, CallCenterHosting Predictive Dialer offers a free plan, making it easy for teams to get started without upfront costs.

How much does CallCenterHosting Predictive Dialer cost?

CallCenterHosting Predictive Dialer has tiered pricing: Start Up plan for a minimum of 5 users at USD 13.99 per user per month, Medium plan for a minimum of 10 users at USD 9.99 per user per month, Business plan for a minimum of 20 users at USD 7.49 per user per month, and a free Custom plan for more than 20 users.

What does CallCenterHosting Predictive Dialer integrate with?

CallCenterHosting Predictive Dialer integrates seamlessly with popular tools like Salesforce, Zapier, Slack, HubSpot, Zendesk, Zoho CRM, Microsoft Teams, and Twilio, plus it supports custom API connections for broader compatibility.

Who is CallCenterHosting Predictive Dialer best for?

CallCenterHosting Predictive Dialer is ideal for call centers of all sizes, from startups handling outbound sales to large enterprises managing high-volume inbound and blended campaigns. It's perfect for sales teams, customer support groups, telemarketing firms, and any business needing efficient dialing in industries like finance, healthcare, and retail.

What are the best alternatives to CallCenterHosting Predictive Dialer?

Top alternatives include Five9, which excels in advanced analytics and cloud scalability; Talkdesk, known for strong AI features and ease of use; Dialpad, offering affordable real-time transcription; RingCentral, with robust video conferencing integration, and Nextiva, focusing on simple setup for small teams.

Is CallCenterHosting Predictive Dialer GDPR / SOC 2 compliant?

For specific compliance certifications, it's recommended to contact CallCenterHosting Predictive Dialer directly or check their security documentation.

Does CallCenterHosting Predictive Dialer have a mobile app?

CallCenterHosting Predictive Dialer may offer mobile access through a responsive web app or dedicated mobile applications. Check their website for the latest mobile options.

What do real users say about CallCenterHosting Predictive Dialer?

Users praise CallCenterHosting Predictive Dialer for its reliable predictive dialing that boosts agent productivity, easy campaign management, and solid call recording features. Many appreciate the CRM integrations and cost savings on connect rates, though some mention a learning curve for advanced settings and occasional needs for better reporting customization.

How does CallCenterHosting Predictive Dialer compare to its top competitor?

Compared to Five9, a leading competitor, CallCenterHosting Predictive Dialer offers more affordable per-user pricing starting at USD 7.49 per month for larger teams and a free custom plan, while emphasizing straightforward predictive and progressive dialing. Five9 shines in enterprise-scale analytics and omnichannel support, but CallCenterHosting provides stronger value for mid-sized call centers focused on VOIP efficiency.

Does CallCenterHosting Predictive Dialer offer customer support?

Yes, CallCenterHosting Predictive Dialer provides comprehensive customer support including 24/7 email and chat, phone assistance during business hours, a detailed knowledge base, and dedicated account managers for higher-tier plans to help with setup and troubleshooting.