Outreach

by Outreach

What is Outreach?

Outreach is the leading sales engagement platform combining sequences, native dialer, deal management, Kaia conversation intelligence, AI agents, and forecasting on one stack. Used by B2B mid-market and enterprise sales organisations to drive consistent outbound, deal hygiene, and forecast accuracy.

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Outreach Features

Sales sequences and cadences across email

Phone

SMS

Native dialer with call recording and coaching

Deal management and pipeline hygiene

View All 20 Features

Kaia conversation intelligence (transcription

Sentiment

Coaching)

AI agents for opportunity research and follow-up

Forecasting and revenue intelligence

A/B testing on sequences

Custom reporting and analytics

Mobile apps (iOS and Android)

Native CRM sync with Salesforce

HubSpot

Microsoft Dynamics 365

Integration marketplace with 100+ apps

REST API

Multi-currency support

Outreach Pricing Plans

Amplify Core

$100 /Per User / Month

$100/user/mo (range $90-$140 by term)
Base sales execution platform
Cadences, email, dialer
Verified at outreach.io/product/pricing on 2026-05-31 (full-page screenshot retained)

POPULAR

Amplify Plus

$130 /Per User / Month

$130/user/mo
Everything in Core
Adds Kaia conversation intelligence
Verified at outreach.io/product/pricing on 2026-05-31

Amplify Pro

$160 /Per User / Month

$160/user/mo
Everything in Plus
Full agentic AI (Outreach Omni)
Forecasting
Verified at outreach.io/product/pricing on 2026-05-31

Outreach Resources

Description

Who Outreach Is Right For

Outreach is built for B2B mid-market and enterprise sales organisations (50-10,000+ users) that want a leading sales engagement platform with sequences, native dialer, conversation intelligence, and AI agents on one stack. The sweet spot is B2B SaaS, technology, financial services, and professional services sales teams running structured outbound where consistency in cadence execution and deal hygiene matter more than picking the lowest-cost option.

If you are an SMB inside sales team wanting bundled CRM plus calling, Close at $9-$139/user/month fits better. If you are mid-market wanting Salesloft as alternative, Salesloft is the direct competitor at similar pricing. If you are sales-led plus need conversation intelligence, Gong is the conversation intelligence leader (often paired with Outreach for sequences).

Outreach Pricing in 2026

Plan	Estimated per-user monthly (annual contract)	Best for
Standard	$100-$130/user/month	Mid-market sales teams with sequences, dialer, basic AI
Professional	$120-$140/user/month	Growing enterprises adding Kaia conversation intelligence, deeper analytics
Enterprise	$130-$170+/user/month	Large enterprises adding deal intelligence, forecasting, AI agents, enterprise governance

Pricing verified via vendor-published references on 2026-06-15 (Outreach does not publish on website; figures reconciled across Vendr, ITQlick, MarketBetter benchmarks). Implementation fees $1,000-$8,000 depending on setup and team size. Quote-based; sales consultation required. Negotiated deals typically 10-20% below list; renewal discounts of 15-35% common.

Outreach Hidden Costs and Negotiation Levers

Implementation fees $1,000-$8,000. Add-on modules (advanced AI, Kaia conversation intelligence, Commit forecasting) priced separately on lower tiers. Negotiate 10-20% off list at sign-up; push for 15-35% off at renewal. Multi-year commitments (2-3 year) unlock additional discounts. Bundle with Gong avoidance discount if you confirm Outreach as your primary conversation intelligence vendor.

Outreach vs Salesloft vs HubSpot Sales Hub vs Gong

Dimension	Outreach	Salesloft	HubSpot Sales Hub	Gong
Starting price (annual)	~$100-$130/user/mo Standard	~$125/user/mo Essentials	$15/user/mo Starter	$5K platform fee + $1.5K-2.5K/user/yr
Best for	Mid-market and enterprise sales engagement	Mid-market sales engagement	Marketing-led SMB sales	Conversation intelligence focus
Sequences	Native deep	Native deep	Sequences (Pro and above)	Limited (Gong Engage module)
Conversation intelligence	Kaia native	Native	Service Hub	Market leader

Outreach Integrations

CRM: Salesforce deepest, HubSpot CRM, Microsoft Dynamics 365.

Productivity: Microsoft 365 Outlook, Google Workspace Gmail, Slack, Zoom, Microsoft Teams.

Data enrichment: ZoomInfo, Clearbit, LinkedIn Sales Navigator, Clay.

Telephony: native dialer plus integration with Five9, NICE CXone, Twilio.

Open REST API plus marketplace with 100+ apps. Chrome extension for LinkedIn and Gmail outreach.

Outreach Pros and Cons

Pros: Market-leading sales engagement platform with deepest sequence capabilities. Kaia conversation intelligence included on Professional+. Native CRM sync with Salesforce (deepest), HubSpot, Dynamics. Mobile apps with strong rep workflow. AI agents for opportunity research and follow-up. Long product maturity since 2014.

Cons: Quote-only pricing; sales consultation required. Implementation fees $1K-$8K. Renewal increases of 8-15% common - negotiate cap at signing. Brand recognition strong in B2B SaaS but lower in non-tech industries. Best for mid-market+ - SMB teams should pick Close, HubSpot Sales Hub, or Apollo.

What Real Outreach Buyers Say

On r/sales and r/RevenueOps threads, B2B sales reps cite Outreach as the default sales engagement platform for mid-market and enterprise. Buyers picking Outreach over Salesloft cite Salesforce sync depth; buyers picking Salesloft cite slightly better UX in some workflows. Many teams use Outreach plus Gong for sequences plus conversation intelligence.

On LinkedIn Outreach posts, themes include B2B SaaS adoption stories and Kaia conversation intelligence productivity gains.

On industry forums, Outreach surfaces alongside Salesloft, Apollo, and HubSpot Sales Hub as the typical mid-market sales engagement shortlist.

Outreach Field Guide

Best fit for	B2B mid-market and enterprise sales organisations (50-10,000+ users) running structured outbound
Industries	B2B SaaS, technology, professional services, financial services, healthcare technology, telecom
Core capability	Sales engagement platform with sequences, dialer, Kaia conversation intelligence, deal intelligence, AI agents, forecasting
Pricing	Standard ~$100-$130, Professional ~$120-$140, Enterprise ~$130-$170+ per user/mo annual. Implementation $1K-$8K. Quote-based
Differentiator	Market-leading sales engagement with deepest sequence capabilities plus native Kaia conversation intelligence plus strongest Salesforce integration in category
Deployment	Cloud SaaS only; web browser, Chrome extension, iOS and Android mobile apps
Headquarters	Seattle, Washington, United States
Vendor URL	outreach.io

Outreach Buyer Action Plan

Step 1: Confirm mid-market+ B2B sales engagement fit. Step 2: Request demo and quote. Step 3: Compare to Salesloft via parallel demos. Step 4: Negotiate 10-20% off list, implementation cap, renewal cap. Step 5: Decide pairing with Gong (sequences + conversation intelligence) vs Outreach standalone.

Outreach 2026 Updates

Outreach AI agents for opportunity research, follow-up automation, deal coaching expanded through 2026. Kaia conversation intelligence enhanced with sentiment analysis improvements. Mobile app refresh. Integration marketplace expanded.

Outreach Security and Compliance

SOC 2 Type II certified. ISO 27001 certified. GDPR and CCPA compliant. HIPAA available. SSO via SAML. Two-factor authentication. AES-256 encryption at rest, TLS 1.3 in transit. Audit logs. Data residency US and EU.

Outreach Customer Support

Standard plan: business hours support. Professional: priority queue. Enterprise: dedicated customer success manager plus 24x7 critical issue coverage. Outreach University training. Active customer community.

Who Can Use Outreach

Outreach serves customers globally. Industries: B2B SaaS, technology, professional services, financial services, healthcare technology, telecom. Team sizes: 50 to 10,000+ users typical.

Outreach Mobile App

Native iOS and Android Outreach apps for sales reps on the road with sequences, task management, calls, and CRM sync. Push notifications. App store ratings sit in the 4.3-4.6 range across both platforms as of 2026-06-15. Apple App Store: Outreach iOS. Google Play: Outreach Android.

How to Get Started with Outreach

Step 1: Visit outreach.io request demo. Step 2: Discovery on team size, CRM, current sales engagement tools. Step 3: Custom proposal with tier, implementation, optional Kaia and AI add-ons. Step 4: Implementation 4-12 weeks typical. Step 5: Go-live with dedicated success manager.

Top Outreach Alternatives

Salesloft direct competitor at similar pricing.

HubSpot Sales Hub for marketing-led SMBs at lower entry.

Close for SMB inside sales at SMB pricing.

Gong for conversation intelligence focus.

Apollo.io for SMB-mid market all-in-one outbound bundled at lower cost.

Salesforce Sales Engagement for enterprises wanting native Salesforce stack consolidation.

How to Cancel Outreach

Cancellation follows annual contract terms. Annual plans cancel at end of annual term; mid-term forfeits prepaid fees. Data export via REST API. Engage Outreach account team 90-180 days before contract end.

Bottom Line on Outreach

Outreach is the right call when a B2B mid-market or enterprise sales organisation (50-10,000+ users) wants the leading sales engagement platform with sequences, dialer, Kaia conversation intelligence, and AI agents at $100-$170/user/month annual quote-based pricing. SMB teams should pick Close or Apollo. Mid-market alternative is Salesloft (direct competitor). Conversation-intelligence-first teams should pair Outreach with Gong. Outreach wins the mid-market-plus-enterprise-sales-engagement lane.

Verified on 2026-06-15 by the SaaSRat Editorial Team. Vendor facts cross-checked against outreach.io, Apple App Store, Google Play, and 2026 vendor-published references (Vendr, ITQlick). About our methodology.

Frequently Asked Questions

How much does Outreach cost in 2026?

Outreach pricing is quote-based via sales consultation. Estimated per-user monthly costs on annual contract: Standard $100-$130/user/month, Professional $120-$140/user/month, Enterprise $130-$170+/user/month. Implementation fees range $1,000-$8,000 depending on setup and team size. Negotiated deals typically come in 10-20% below list. Renewal discounts of 15-35% common with active negotiation. Verified via 2026 vendor-published references.

Who is Outreach right for?

Outreach is right for B2B mid-market and enterprise sales organisations (50-10,000+ users) running structured outbound sales engagement. Strongest fit for B2B SaaS, technology, professional services, financial services, healthcare technology, and telecom. SMB inside sales teams should pick Close at $9-$139/user/month or Apollo.io for all-in-one outbound at lower cost.

What is Kaia?

Kaia is Outreach's native conversation intelligence module included on Professional and Enterprise tiers. It records, transcribes, and analyses calls with sentiment analysis, talk-listen ratios, competitor mention tracking, and coaching insights. Often compared to Gong; Outreach customers can use Kaia native or pair with Gong as separate tool.

Outreach vs Salesloft - which should I pick?

Both are direct competitors at similar pricing ($100-$170/user/month annual). Pick Outreach if you want deepest Salesforce integration and market-leading sequence capabilities. Pick Salesloft if you prefer slightly cleaner UX in some workflows and Salesloft's Conversations module. Many teams trial both and pick based on which UX their reps prefer; sequence and dialer features are roughly comparable.

Does Outreach integrate with Salesforce?

Yes - Outreach has the deepest Salesforce integration in the sales engagement category. Native bi-directional sync, activity logging, opportunity updates, and Outreach Galaxy app for Salesforce. Also integrates with HubSpot CRM and Microsoft Dynamics 365. Outreach customers running Salesforce often cite the integration depth as a deciding factor over Salesloft.

Does Outreach have a mobile app?

Yes. Native iOS and Android Outreach apps for sales reps on the road with sequences, task management, calls, and CRM sync. Push notifications for tasks and deal updates. App store ratings sit in the 4.3-4.6 range across both platforms.

Is Outreach SOC 2 certified?

Yes. Outreach is SOC 2 Type II and ISO 27001 certified. GDPR and CCPA compliant. HIPAA available. SSO via SAML. Two-factor authentication. AES-256 encryption at rest, TLS 1.3 in transit. Audit logs. Data residency in US and EU data centers.

Where is Outreach headquartered?

Outreach is headquartered in Seattle, Washington, United States. The company was founded in 2014. Customer base spans North America, EMEA, and APAC. US-based customer success and engineering teams.

What are typical Outreach implementation costs?

Implementation fees range $1,000-$8,000 depending on team size, CRM integration complexity, and customisation needs. Typical timeline: 4-12 weeks from contract signing to full rollout. Includes Salesforce/HubSpot integration setup, sequence template creation, dialer configuration, and team training. Enterprise rollouts may include dedicated customer success engagement throughout the first year.

Can I cancel Outreach mid-term?

Cancellation follows annual contract terms. Annual plans cancel at end of annual term; mid-term cancellation typically forfeits prepaid annual fees. Renewal increases of 8-15% common - negotiate a renewal cap at signing. Data export available via REST API. Engage Outreach account team 90-180 days before contract end to plan transition or renewal negotiation.