Missive

VERIFIED

by Missive

Help Desk

What is Missive?

Missive is a collaborative inbox platform that unifies team email, SMS, WhatsApp, and live chat in one shared workspace. Teams assign conversations, add internal comments, create tasks, and automate workflows for customer support and internal team communication.

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Missive Features

Shared inboxes

Team collaboration

Email assignment

Internal chat

Email templates

Snooze emails

View All 49 Features

Email scheduling

Unified inbox

Customizable workflows

Third party integrations

Mobile app

Analytics and reporting

Canned responses

Email tracking

Priority support

Custom signatures

Keyboard shortcuts

Multi account support

Attachment management

Security and privacy

Document management

Event calendar

Project management

Task management

Contact management

Social media integration

Collaboration tools

Email management

Analytics

Queue manager

Calendar management

Email monitoring

User activity monitoring

Multi user collaboration

Two factor authentication

Brainstorming

Chat / messaging

Synchronous editing

Automatic re ordering

Notes management

Team chat

Third party integrations

Live chat

Reporting/analytics

Real time editing

Chat/messaging

Discussion threads

Two way synchronization

Private chat

Missive Pricing Plans

Starter

$14 /Per Month

Email, SMS, social accounts
Team spaces and inboxes
Conversations and tasks
SOC 2 Type II compliance

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POPULAR

Productive

$24 /Per Month

API
Integrations
Automated rules
Basic analytics & reporting

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Enterprise

$36 /Per Month

SAML and SSO
IP restriction
Advanced analytics & reporting
Personalized team onboarding
I.P. restricting
SAML Single-Sign on

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View full pricing on Missive website →

Missive Resources

Frequently Asked Questions

Is there a free plan or free trial for Missive?

Missive does not have a free plan, but a free trial might be available for new users to test the platform before committing.

How much does Missive cost?

Missive offers paid plans starting at USD 14 per month. The Starter plan is USD 14 per month, Productive is USD 24 per month, and Enterprise is USD 36 per month.

What does Missive integrate with?

Missive integrates with popular tools like Slack, Zapier, Google Workspace, Microsoft Teams, Salesforce, HubSpot, Trello, and social media platforms for seamless workflows.

Who is Missive best for?

Missive is ideal for small to medium-sized businesses, customer support teams, marketing departments, and any group needing collaborative email and messaging in a shared inbox environment.

What are the best alternatives to Missive?

Top alternatives include Front for advanced automation in shared inboxes, Help Scout for simple email support with a personal touch, Zendesk for comprehensive ticketing systems, Intercom for live chat-focused engagement, and Gorgias for e-commerce support teams.

Is Missive GDPR / SOC 2 compliant?

For specific compliance certifications like GDPR or SOC 2, it's recommended to contact Missive directly or check their security documentation.

Does Missive have a mobile app?

Yes, Missive has mobile apps available for iOS and Android, allowing teams to manage inboxes on the go.

What do real users say about Missive?

Users praise Missive for its intuitive shared inboxes, real-time collaboration, and seamless blend of email and chat, making team communication efficient. Some mention that advanced features can have a learning curve for larger teams, but overall satisfaction is high for productivity gains.

How does Missive compare to its top competitor?

Compared to Front, another collaborative inbox leader, Missive stands out with stronger built-in team chat and task management, while Front excels in automation rules and CRM depth, making Missive better for messaging-heavy teams.

Does Missive offer customer support?

Yes, Missive provides customer support through email, live chat during business hours, a comprehensive knowledge base, and community forums for quick resolutions.