Matter

Matter at a Glance

Matter Overview

Matter is a peer recognition, rewards, and surveys platform for teams on Slack and Microsoft Teams. The vendor positions on celebrating wins together with kudos, bringing values to life through recognition, starting a weekly recognition habit with Feedback Friday, never missing a birthday or anniversary, motivating with goal-based Challenges, and answering culture questions in real time via Analytics and Reporting.

Real published tier pricing on matterapp.com with a Free 14-Day Trial, No Credit Card Required. Free tier (Seriously free forever) includes Kudos recognition, Kudos template library, and Feedback Friday. Basic tier (1 dollar per user per month, billed annually) adds Celebrations, Custom kudos (for example company values), plus Analytics and reporting. Pro tier (3 dollars per user per month, billed annually) adds Rewards with 10,000 plus eGift cards, premium gifts, across 200 plus countries plus Custom company-branded rewards.

Named platform breadth covers Recognition (Peer Recognition, Company Values, Feedback Friday, Celebrations, Challenges, Analytics and Reporting), Rewards (eGift Cards 3,500 plus options across 200 plus countries, Company Store for exclusive perks and experiences, Company Swag branded merchandise, Corporate Gifts NEW for curated premium gifts, Charitable Donations, Flexible Payouts including monetary and prepaid reward options), Surveys (Employee Surveys fully customizable for any need, Pulse Surveys plus eNPS for continuous real-time feedback, Onboarding Surveys NEW for new hires), and Integrations (Slack Integration, Microsoft Teams Integration).

Matter Capabilities and Named Features

Real published per-user tier pricing with Free forever tier is the vendor differentiator. Rather than sales-gated recognition platforms, Matter publishes Free 0 dollars, Basic 1 dollar per user per month annual, and Pro 3 dollars per user per month annual with no credit card required for the 14-day free trial. Meaningful for teams evaluating recognition and rewards without budget approval friction.

Slack and Microsoft Teams integration is native. Matter lives inside the chat platform teams already use, so recognition, Feedback Friday habits, and pulse surveys happen where team communication already lives rather than in a separate app that requires context switching.

Feedback Friday is a named habit-forming ritual. Rather than ad-hoc recognition, Matter positions on starting a weekly recognition habit that becomes part of team culture. Combined with Company Values kudos template, teams tie every recognition to a company value.

Full rewards ecosystem on Pro tier: 3,500 plus eGift cards across 200 plus countries, Company Store for exclusive perks and experiences, Company Swag branded merchandise, Corporate Gifts (curated premium gifts), Charitable Donations for meaningful causes, and Flexible Payouts (monetary and prepaid reward options). Meaningful for globally distributed teams needing local rewards.

Surveys module covers the employee listening loop: Employee Surveys (fully customizable for any need), Pulse Surveys plus eNPS (continuous real-time feedback), and Onboarding Surveys (feedback from new hires). Rather than a recognition-only platform, Matter also handles engagement measurement.

Named enterprise reference: True Classic Story (billion-dollar apparel brand) driving a culture of value-based recognition and rewards. Meaningful vendor reference at scale.

Named feature list

• Peer Recognition (Kudos)
• Kudos template library
• Company Values kudos (Basic and Pro)
• Feedback Friday weekly recognition habit
• Celebrations (birthdays, anniversaries) - Basic and Pro
• Challenges (goal-based incentives)
• Analytics and Reporting (Basic and Pro)
• eGift Cards (3,500 plus options across 200 plus countries) - Pro
• Company Store (exclusive perks and experiences) - Pro
• Company Swag (branded merchandise) - Pro
• Corporate Gifts (curated premium gifts, NEW) - Pro
• Charitable Donations - Pro
• Flexible Payouts (monetary and prepaid) - Pro
• Custom company-branded rewards - Pro
• Employee Surveys (fully customizable)
• Pulse Surveys plus eNPS
• Onboarding Surveys (NEW)
• Slack Integration
• Microsoft Teams Integration
• ROI Calculator + Employee Turnover Calculator + Rewards Budget Calculator
• Customer Stories + Rollout Toolkit + Help Center
• 14-Day Free Trial (No Credit Card Required)

Matter Pricing

Matter publishes real transparent per-user tier pricing on matterapp.com pricing with monthly and annual billing (annual is the default published rate) and a 14-Day Free Trial with No Credit Card Required. Free (Seriously free forever, 0 dollars): Kudos recognition, Kudos template library, Feedback Friday. Basic (1 dollar per user per month, billed annually): Everything in Free plus Celebrations, Custom kudos (for example company values), and Analytics and reporting. Pro (3 dollars per user per month, billed annually): Everything in Basic plus Rewards with 10,000 plus eGift cards, premium gifts across 200 plus countries, and Custom company-branded rewards.

Employee recognition and rewards platform buyers should compare Matter against Bonusly (established peer recognition and rewards standard), Kudos platform (peer recognition specialist), Nectar (recognition and rewards platform), Awardco (Amazon Business rewards integrated), and WorkTango (formerly Kazoo, recognition and engagement). Matter differentiators are the real published Free through Pro tier structure at 1 dollar and 3 dollars per user per month annual, 3,500 plus eGift cards across 200 plus countries, Slack and Microsoft Teams native integration, and the Feedback Friday weekly recognition habit ritual.

Matter Pros

• Real published per-user annual tier pricing. Free 0 + Basic 1 dollar + Pro 3 dollars per user per month annual.
• Free forever tier. Kudos recognition + Kudos template library + Feedback Friday with no credit card.
• Slack and Microsoft Teams native integration. Recognition lives in the chat platform teams already use.
• Feedback Friday weekly recognition habit. Habit-forming ritual rather than ad-hoc recognition.
• 3,500 plus eGift cards across 200 plus countries. Global rewards coverage on Pro tier.
• Full rewards ecosystem. eGift Cards + Company Store + Company Swag + Corporate Gifts + Charitable Donations + Flexible Payouts.
• Surveys module. Employee Surveys + Pulse Surveys plus eNPS + Onboarding Surveys.
• Named enterprise reference. True Classic Story (billion-dollar apparel brand).

Matter Cons and Trade-offs

• Rewards ecosystem gated to Pro tier. Free and Basic tiers do not include eGift cards or physical rewards.
• Company Store + Swag + Corporate Gifts on Pro only. Full custom brand experience requires Pro subscription.
• Enterprise pricing via Contact Sales. Large-scale deployments scoped through vendor.
• Focused on Slack and Teams. Teams not on Slack or Microsoft Teams may find the platform less native.

Matter vs Alternatives

Who Should Choose Matter

Matter is the right pick for teams on Slack or Microsoft Teams wanting peer recognition, rewards, and surveys in one workflow with real published per-user tier pricing plus free forever tier. Native Slack and Teams integration means recognition lives in the chat platform teams already use rather than a separate app.

Small teams benefit from Free forever tier (Kudos + Kudos template library + Feedback Friday). Growing teams benefit from Basic (1 dollar per user per month annual, adds Celebrations, Custom kudos for company values, and Analytics and reporting). Teams wanting full rewards ecosystem benefit from Pro (3 dollars per user per month annual, adds 10,000 plus eGift cards + premium gifts across 200 plus countries + Custom company-branded rewards). Globally distributed teams benefit from 200 plus countries eGift card coverage. Enterprise teams benefit from Enterprise tier with advanced integrations, dedicated success, and Rollout Toolkit support.

Matter is not the right fit for buyers wanting the established peer recognition and rewards standard (compare Bonusly). Peer recognition specialist should compare Kudos platform. Recognition and rewards platform compare Nectar. Amazon Business rewards integrated compare Awardco. Recognition and engagement combined compare WorkTango (formerly Kazoo).

Named Alternatives to Matter

• Bonusly. Established peer recognition and rewards standard. Compare for established peer recognition standard.
• Kudos platform. Peer recognition specialist. Compare for peer recognition specialist focus.
• Nectar. Recognition and rewards platform. Compare for recognition and rewards platform.
• Awardco. Amazon Business rewards integrated. Compare for Amazon Business rewards integration.
• WorkTango. Recognition and engagement combined (formerly Kazoo). Compare for recognition + engagement combined.

Matter Implementation and Deployment

Matter implementation begins with Get Started Free via matterapp.com. Free tier is instant self-serve. Basic and Pro tiers activate with a 14-Day Trial, No Credit Card Required. Slack Integration or Microsoft Teams Integration configuration happens during onboarding.

Standard team deployment reaches production within 1 to 5 days including account setup, Slack Integration or Microsoft Teams Integration configuration, team invitation, Kudos template library familiarization, Feedback Friday ritual scheduling, Celebrations setup (birthdays and anniversaries), Company Values custom kudos configuration (Basic tier), Analytics and reporting review (Basic tier), and initial team training. Pro tier deployments extend to 1-3 weeks with Rewards ecosystem setup (eGift cards budget allocation across 200 plus countries, Company Store setup, Company Swag configuration, Corporate Gifts curation, Charitable Donations selection, Flexible Payouts configuration), and Custom company-branded rewards design. Enterprise deployments extend to 2-8 weeks with advanced integrations, dedicated success manager engagement, and Rollout Toolkit rollout across multi-team organization.

What Real Buyers Say About Matter

Matter vendor positioning: RECOGNITION - Peer Recognition, Celebrate wins together with kudos. Company Values, Bring values to life through recognition. Feedback Friday, Start a weekly recognition habit. Celebrations, Never miss a birthday or anniversary. Challenges, Motivate with goal-based incentives. Analytics and Reporting, Answer culture questions in real-time. REWARDS - eGift Cards 3,500 plus options across 200 plus countries. Company Store, Offer exclusive perks and experiences. Company Swag, Branded merchandise for employees. Corporate Gifts NEW, Send curated premium gifts. Charitable Donations, Give to meaningful causes. Flexible Payouts, Monetary and prepaid reward options. SURVEYS - Employee Surveys, Fully customizable for any need. Pulse Surveys plus eNPS, Gather continuous, real-time feedback. Onboarding Surveys NEW, Collect feedback from new hires. INTEGRATIONS - Slack Integration and Microsoft Teams Integration. Simple, Flexible Pricing. Free 14-Day Trial. No Credit Card Required.

Named enterprise reference: True Classic Story - Driving a culture of value-based recognition and rewards for the billion-dollar apparel brand.

For independent perspective search Reddit r slash humanresources r slash peopleops and HR LinkedIn communities for Matter discussions. Matter is often discussed alongside Bonusly, Kudos platform, Nectar, Awardco, and WorkTango in the employee recognition and rewards category.

Sources

• vendor website, Matter home + peer recognition + rewards + surveys + Slack and Teams integration positioning
• vendor website, Matter pricing (Free + Basic 1 dollar + Pro 3 dollars per user per month annual + Enterprise Contact Sales)

Frequently Asked Questions about Matter

What is Matter?

Matter is a peer recognition, rewards, and surveys platform built for Slack and Microsoft Teams. Recognition lives inside the chat platform teams already use.

How much does Matter cost?

Free (Seriously free forever, 0 dollars). Basic (1 dollar per user per month, billed annually). Pro (3 dollars per user per month, billed annually). Enterprise (Contact Sales). Free 14-Day Trial, No Credit Card Required.

What is included in the Free tier?

Kudos recognition, Kudos template library, and Feedback Friday. Slack and Microsoft Teams integrations. Seriously free forever.

What does Basic add over Free?

1 dollar per user per month annual. Everything in Free plus Celebrations (birthdays and anniversaries), Custom kudos (for example company values), and Analytics and reporting.

What does Pro add over Basic?

3 dollars per user per month annual. Everything in Basic plus Rewards with 10,000 plus eGift cards, premium gifts across 200 plus countries, and Custom company-branded rewards.

What is Feedback Friday?

A named weekly recognition habit. Start a weekly recognition habit rather than ad-hoc recognition.

How many eGift cards does Matter offer?

3,500 plus eGift cards across 200 plus countries on the Pro tier.

Does Matter integrate with Slack and Microsoft Teams?

Yes. Native Slack Integration and Microsoft Teams Integration.

Where is Matter headquartered?

United States (matterapp.com).

How do I evaluate Matter?

Get Started Free or start the 14-Day Trial with No Credit Card Required via matterapp.com.

The Bottom Line on Matter

Matter is the right call for teams on Slack or Microsoft Teams wanting peer recognition, rewards, and surveys in one workflow with real published per-user tier pricing plus free forever tier. Native Slack and Teams integration means recognition lives in the chat platform teams already use rather than a separate app. Real published tier pricing (Free 0 dollars + Basic 1 dollar + Pro 3 dollars per user per month annual + Enterprise Contact Sales) removes evaluation friction. Feedback Friday is a named habit-forming ritual meaningful for teams building a weekly recognition habit. Full rewards ecosystem on Pro tier (3,500 plus eGift cards across 200 plus countries + Company Store + Company Swag + Corporate Gifts + Charitable Donations + Flexible Payouts) covers globally distributed teams.

For established peer recognition and rewards standard compare Bonusly. For peer recognition specialist focus compare Kudos platform. For recognition and rewards platform compare Nectar. For Amazon Business rewards integration compare Awardco. For recognition and engagement combined compare WorkTango (formerly Kazoo).

Get Started Free or start the 14-Day Trial (No Credit Card Required) via matterapp.com. Budget 1-5 days for standard team deployment (account + Slack or Teams integration + team invitation + Kudos templates + Feedback Friday + Celebrations + Company Values + Analytics setup + training) and 1-3 weeks for Pro tier with Rewards ecosystem setup (eGift cards + Company Store + Company Swag + Corporate Gifts + Charitable Donations + Flexible Payouts + Custom company-branded rewards). Enterprise deployments extend to 2-8 weeks with advanced integrations, dedicated success manager, and Rollout Toolkit rollout.

Verified on 2026-08-01 against vendor website.