Customer.io
VERIFIEDby Customer.io
Drip Email Marketing
What is Customer.io?
Customer.io is a customer engagement and drip messaging platform for SaaS and mobile app companies. It triggers personalised email, push, and SMS based on real-time user behaviour events, with visual workflow builders and advanced segmentation for lifecycle automation.
Customer.io Features
Customer segmentation
Behavioral targeting
Email personalization
A/b testing
Automated workflows
Real time analytics
View All 20 Features
Event tracking
Customizable templates
Dynamic content
Api access
Sms messaging
Push notifications
In app messaging
Webhooks
Audience retargeting
Campaign management
Multi channel messaging
Lead scoring
Data import/export
Reporting and insights
Customer.io Pricing Plans
POPULAR
Small Business
$250
/Per Month
- 50,000 profiles
- 100,000 free messages
- Add Team Members
Customer.io Resources
Frequently Asked Questions
Is there a free plan or free trial for Customer. io?
Customer. io does not offer a free plan. Paid plans start at USD 100 per month. A free trial is available upon signing up.
How much does Customer. io cost?
Customer. io offers the following paid plans: Growth at USD 100 per month, Small Business at USD 250 per month, Startup at USD 750 per month, and Enterprise at USD 1250 per month.
What does Customer. io integrate with?
Customer. io integrates with tools like Slack, Salesforce, Zapier, Stripe, Segment, Zendesk, Google Analytics, and HubSpot.
Who is Customer. io best for?
Customer. io is best for SaaS companies and app developers needing behavior-triggered messaging. It suits marketing teams in tech industries, from startups to enterprises, focusing on personalized customer journeys.
What are the best alternatives to Customer. io?
Top alternatives include Intercom for live chat and messaging, ActiveCampaign for advanced email automation, Klaviyo for e-commerce personalization, Braze for enterprise-scale engagement, and Mailchimp for simpler email campaigns.
Is Customer. io GDPR / SOC 2 compliant?
Compliance information not publicly confirmed.
Does Customer. io have a mobile app?
The availability of a mobile app for Customer. io is unknown.
What do real users say about Customer. io?
Users generally appreciate Customer. io's powerful behavioral triggers and personalization capabilities. Common feedback highlights its flexibility for SaaS, but some mention a learning curve and pricing that scales quickly with volume.
How does Customer. io compare to its top competitor?
Compared to Intercom, Customer. io excels in behavior-based email and SMS automation for SaaS, while Intercom prioritizes real-time chat, product tours, and broader customer support features.
Does Customer. io offer customer support?
Customer. io provides customer support through email, live chat during business hours, a comprehensive knowledge base, and dedicated account managers for enterprise plans.