Apptentive

VERIFIED

by Apptentive

Email Marketing

What is Apptentive?

Apptentive is a mobile customer engagement platform combining in-app surveys, sentiment measurement, and targeted push and email messaging. It triggers communications based on in-app behaviour and NPS scores to retain users and improve app experience.

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Apptentive Features

Automated campaigns

Personalization

Segmentation

A/b testing

Analytics and reporting

Email templates

View All 27 Features

Drag and drop editor

Behavior tracking

Customer journeys

Integrations

Lead scoring

Dynamic content

Triggered emails

Multi channel marketing

Custom fields

Email scheduling

Contact management

Campaign performance metrics

Mobile optimization

Api access

Knowledge management

Dashboard

Analytics

Churn management

Communication management

Feedback collection

Live chat

Apptentive Resources

Frequently Asked Questions

Is there a free plan or free trial for Apptentive?

Apptentive may offer a free plan or trial for new users. You can sign up to explore available options.

How much does Apptentive cost?

Apptentive offers flexible pricing plans depending on your business needs. Check their official website for the most current pricing details.

What does Apptentive integrate with?

Apptentive integrates with popular tools like Slack, Salesforce, Zapier, Amplitude, Mixpanel, Google Analytics, Segment, and Intercom, making it easy to connect with your existing tech stack.

Who is Apptentive best for?

Apptentive is ideal for product managers, customer success teams, and mobile app developers in tech companies, SaaS businesses, e-commerce, and gaming industries. It suits small to enterprise-level teams focused on improving user engagement through feedback.

What are the best alternatives to Apptentive?

Top alternatives include Intercom for broader customer messaging, UserVoice for feature request management, Qualtrics for advanced surveys, Delighted for quick NPS feedback, and Hotjar for website behavior insights.

Is Apptentive GDPR / SOC 2 compliant?

For specific compliance certifications, it's recommended to contact Apptentive directly or check their security documentation.

Does Apptentive have a mobile app?

Apptentive may offer mobile access through a responsive web app or dedicated mobile applications. Check their website for the latest mobile options.

What do real users say about Apptentive?

Users praise Apptentive for its powerful in-app feedback tools, sentiment analysis, and churn prevention features, noting how it helps improve customer retention. Some mention a learning curve for advanced analytics, but overall satisfaction is high for mobile-focused teams.

How does Apptentive compare to its top competitor?

Compared to Intercom, Apptentive excels in mobile-specific engagement with sentiment-triggered surveys and feedback drips, while Intercom offers more comprehensive live chat and multichannel support. Apptentive is more specialized for in-app experiences, making it better for app-centric businesses.

Does Apptentive offer customer support?

Yes, Apptentive provides customer support through email, live chat, a knowledge base, and dedicated account managers for higher plans, ensuring help is available when you need it.