Text Request

What Is Text Request and How Does It Work?

Text Request is a business texting platform that turns your existing landline or VoIP number into a two-way texting channel. Sales, service, and marketing teams use it to send campaigns, handle customer conversations, and route messages across departments from one shared inbox.

The platform includes unlimited users, contacts, contact groups, and group sizes on every paid plan. Automation, integrations, and workflow features scale up as you move through the tiers.

Text Request at a Glance

How Much Does Text Request Cost in 2026?

Text Request publishes 4 monthly plans. Basic starts at $59.99 per month with per-message rate at $0.058. Starter is $145 per month. Corporate is $295 per month. Enterprise is $575 per month with per-message rate at $0.032. New customers get 20 percent off Basic, Starter, and Corporate with promo code SUMMER20.

All plans include unlimited users, contacts, contact groups, and group sizes. Higher tiers add more monthly message credits, automation, and CRM integrations. Sourced from Text Request pricing page 2026-07-14.

Text Request Pros and Cons in 2026

Where Text Request Stands Out

• 4 clearly-published pricing tiers with transparent per-message rates.
• Unlimited users, contacts, and groups on every plan.
• Two-way texting from your existing landline number.
• Shared inbox for team collaboration.
• SUMMER20 20-percent discount for new customers on 3 of 4 tiers.
• CRM integrations on Corporate and Enterprise tiers.
• Automation workflows for scheduled campaigns.
• Chat, email, and phone support included.

Where Text Request Falls Short

• Per-message rate applies on top of monthly plan cost.
• Corporate and Enterprise features not available on lower tiers.
• Landline-texting model may not fit teams starting fresh without an existing business number.
• US-focused; international messaging may involve carrier-specific rules.
• Learning curve for teams migrating from single-user texting apps.

Who Should Use Text Request?

Text Request fits US small to mid-market service, sales, and marketing teams that already have an established landline or VoIP number and want to add two-way texting without changing phone numbers. Retailers, home services, healthcare offices, and professional services use it to reduce phone-tag and handle customer conversations more efficiently.

The right buyer is someone with steady text volume (200 to 30,000+ messages per month), needs shared team inbox, and values transparent per-tier pricing. Skip if you need pure marketing broadcast without customer replies or if you have no existing business number to port.

Text Request Alternatives Worth Comparing

EZ Texting. US SMS marketing with keyword opt-in.

SimpleTexting. Business SMS marketing with automation.

Zipwhip (Twilio). Business texting from existing landlines.

Heymarket. Business SMS with team inbox.

What Real Buyers Report About Text Request

Buyer discussions on Reddit and business texting communities describe Text Request as strong for teams with steady inbound customer conversation volume. Buyers appreciate the shared inbox and unlimited-users feature. Trade-offs mentioned include per-message rate scaling and needing to fit workflow into the 4-tier structure.

• Reddit r/marketing SMS discussions
• Reddit r/Emailmarketing operator threads

Frequently Asked Questions About Text Request

How much does Text Request cost in 2026?

Text Request publishes 4 tiers: Basic $59.99/mo with $0.058/message, Starter $145/mo, Corporate $295/mo with $0.049/message, and Enterprise $575/mo with $0.032/message. New customers get 20% off Basic/Starter/Corporate with promo code SUMMER20.

Can Text Request use my existing business phone number?

Yes. Text Request enables two-way texting from your existing landline or VoIP number without changing your phone service. Your voice service continues to work normally.

Does Text Request support automation?

Yes. Automation and workflow features are included on Corporate and Enterprise tiers, plus scheduled campaigns on all paid tiers.

Is there a free trial for Text Request?

Text Request offers a free trial. Contact the vendor for current trial terms and any promotional codes.

What CRM integrations does Text Request offer?

CRM integrations are available on Corporate and Enterprise tiers. Contact Text Request sales to confirm your specific CRM (Salesforce, HubSpot, Zoho, etc.) is supported.

Where is Text Request headquartered?

Text Request is headquartered in Chattanooga, Tennessee, United States.

What Top-Ranking Text Request Reviews Cover

• Sms Marketing category
• Marketing Automation category
• Email Marketing category
• Ai Marketing category

Related Text Request Comparisons and Categories on SaaSRat

• Higherlogic Marketing
• Juvlon Email Marketing
• Selligent Marketing Cloud
• Hubspot Marketing Hub
• Popcorn Email Marketing
• Pabbly Email Marketing

Bottom Line: Is Text Request Right for You?

Text Request is a strong pick for US small to mid-market teams that already have a landline or VoIP number and want to add two-way texting without switching providers.

Highlights: 4 transparent pricing tiers, unlimited users/contacts on every plan, shared inbox, and SUMMER20 discount for new customers.

Trade-offs: per-message rate on top of monthly plan, higher-tier features gated behind Corporate and Enterprise plans, and US-focused messaging.

Consider EZ Texting for keyword opt-in campaigns, SimpleTexting for automation-first workflows, or Heymarket if a lighter shared inbox fits your team.

Verified on 2026-07-14 by the SaaSRat Editorial Team (Chirantan Patel, Senior SaaS Research Editor). Vendor facts cross-checked against the Text Request website and community discussions on Reddit and industry LinkedIn groups. About our methodology.